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Mapperley, Nottingham NG3
2.9/5, 16 Reviews
47% Recommended
50% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
70% letting fee satisfaction
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"I don't..."
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1 Star Review
Jessica
By : 'Marcin'
Services :
Would you recommend ? : No
Postcode : NG3
20 Feb 2023
People found this helpful0
each reported problem with an apartment means waiting several months. they allow you to live in the mold with the rats.
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Jacqueline Brown
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 50% | £280,000 | £11,795,000 |
| Lettings | 100% | 70% | £450 | £1,200 |
Address
Frank Innes
968 Woodborough Road, Nottingham, Nottinghamshire
NG3 5QS
0115 971 3257
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Frank Innes Branches (View All 24)
Oliwia ...
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5 Star Review
By : 'Jacqueline'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
22 Sept 2025
People found this helpful0
I recently put my property up sale with Frank Innes Mapperley. All the sales staff were very friendly and helpful. One in particular stood out with her really friendly approach and big smile on her face. It can be very daunting process moving house and I immediately felt at ease with Oliwia... Read Full Review
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Lettings ...
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5 Star Review
By : 'Isabel'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : NG5
27 Jun 2023
People found this helpful0
Your location Frank Innes Sales and Letting Agents Mapperley 968 Woodborough Rd, Mapperley, Nottingham NG3 5QS Estate agent Isabel Mcelroy 21 points an hour ago Rylie kenmuir of Mapperly Frank Innes Has Been Absolutely Fantastic! Rylie has been attentive... Read Full Review
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Riley At Frank Innes Mapperly ...
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5 Star Review
By : 'Isabel'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : NG5
23 Jun 2023
People found this helpful0
Riley At Frank Innes Mapperly Has Been Extremely Helpful From Start To Finish! She Has Made Me Feel At Ease And Guided Me Threw Each Step Which Has Gone Very Smooth. Riley Has A Great Work Ethic And Makes Sure She Is Very Thorough When Taking Me Threw Each Step And Shows Great Enthusiasm In Her... Read Full Review
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I don't ...
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1 Star Review
By : 'Marcin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NG3
20 Feb 2023
People found this helpful0
each reported problem with an apartment means waiting several months. they allow you to live in the mold with the... Read Full Review
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Rude, Horrible and Expensive ...
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1 Star Review
By : 'Elizabeth'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : NG9
15 Nov 2020
People found this helpful2
We rented a house for a company let business in May 2019 from Frank Innes Mapperley. Before we did, we made our intentions known that we will like to rent for 5 years. We were encouraged to go ahead by James Derby. Now we know it was a trap to use us to help them fully renovate the property and ... Read Full Review
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Jessica Cranmer Helped me ...
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5 Star Review
By : 'Maud'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NG4
21 Aug 2020
People found this helpful1
Jessica Cranmer Helped me when I first moved out 2 and a half years ago into a private rented property; I was unsure of what to do or what to expect. She explained everything to me and always answered my queries at the earliest convenience. Jess is very helpful and a polite lady. Lauren Lonsdale... Read Full Review
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By : Anon
16 Oct 2021Jessica has been a liar to me and has allowed some shocking tenants move in from Drug dealers, Violent abusers and I am shocked to say paedophiles. Lauren Lonsdale was her support and knew about this ...
Kind and efficient sales ...
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5 Star Review
By : 'Laura'
Services : Sales( As a Vendor )
Sold price : £11795000
Would you recommend ? : Yes
Postcode : NG3
8 Oct 2019
People found this helpful1
After having my house on the market for over a year with another local agent, I changed to Frank Innes. What an amazing service. They sold my house without drama, were totally professional and have renewed my faith in estate agents. Alison is wonderfully efficient and very pleasant to deal with ,... Read Full Review
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Rude ...
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1 Star Review
By : 'NK'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : NG8
11 Sept 2019
People found this helpful2
They will treat you with respect only when they know your title (Dr, Prof, etc.). If not, they are very rude, which I find unacceptable... Also, renting becomes more complicated than it should be. For some reason, my electricity and water are not separated from 3 other apartments, but no one... Read Full Review
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highly ...
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4 Star Review
By : 'Laura'
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : NG5
17 Sept 2018
People found this helpful2
i decided to rent out my flat and chose frank innes, Jessica came round and was so friendly , helpful and put my mind at ease for doing my first ever rental agreement. a tenant was found in the first two weeks. and a number of viewings were arranged by the first day of advertisement. great team... Read Full Review
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Jessi Pabla has been ...
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5 Star Review
By : 'Frances'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NG5
1 Dec 2017
People found this helpful1
Jessi Pabla has been extremely helpful in my process of renting my propert our. Always ready to help and answer any... Read Full Review
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I ad a house available for to ...
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1 Star Review
By : 'IH'
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : No
Postcode : NG44
29 Jun 2016
People found this helpful2
I ad a house available for to let so instructed Frank Innes to find a tenant for me, the initial contact in finding the tenant was overall good, however two weeks after the tenancy ad started, still did not receive any of my payment, after a telephone conversation I had to wait till the end of the... Read Full Review
What agent could do to change your mind?
BAD
Comments on Agent Fees
BAD
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Moved in 2013. House with ...
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1 Star Review
By : 'Sarabo'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : NG
19 Feb 2016
People found this helpful4
Moved in 2013. House with water in celler. Another year later more damp n.mould. Wallpaper peeling off.rising damp. They did nothing. Then put a sewage pipe in my front room to the celler to get air to it. Total joke. They never answer emails or calls. Was living in damp n mould 2 years. They dont... Read Full Review
Comments on Agent Fees
Fees are a joke. Paying £120 for something they print off the Internet. Total disgrace!
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What a total pleasure it was ...
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5 Star Review
By : 'K.'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NG15
13 Jul 2015
People found this helpful1
What a total pleasure it was (and is) dealing with Jazmin. I rented this property at distance, with my best friend looking at the property in my absence, and this agent made it so easy for me, as I was already dealing with a huge international move. Nothing was too much trouble for Jazmin and she... Read Full Review
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This agent has failed to sell ...
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1 Star Review
By : 'Catherine'
Services : Sales( As a Vendor )
Sold price : £280000
Would you recommend ? : No
Postcode : NG3
8 Jul 2015
People found this helpful3
This agent has failed to sell my house. Only 3 viewings in 6 months. Failed to repeatedly follow my instructions. Failed to accompany viewings even tho this was one of my explicit instructions. Failed to answer calls - on one day alone I tried calling 11 times but no-one ever picked up. Fail to... Read Full Review
What agent could do to change your mind?
Definitely should be no sale, no fee!
Comments on Agent Fees
Definitely should be no sale, no fee!
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AWFUL LETTING AGENT! Lied to ...
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1 Star Review
By : 'Purdy'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NG3
23 Sept 2013
People found this helpful2
AWFUL LETTING AGENT! Lied to both myself & tenant a number of times. Awful at returning my phone calls. Terrible at communicating information to & from myself & the tenant. Lost inventory. Attempted to bill my tenants when they moved out because "items were not present" when... Read Full Review
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Due to work I had to move and ...
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1 Star Review
By : 'Anonymous'
Services : Letting( As a Owner )
Would you recommend ? : No
11 Sept 2012
People found this helpful4
Due to work I had to move and wanted a letting agent who would handle everything and keep me fully informed, this was the exact sales pitch that I was given. Since said sales pitch 18 months ago I have had three or four different individuals dealing with my home, none of whom seem able to deal with ... Read Full Review
What agent could do to change your mind?
Everything that they had promised in their sales pitch, none of which had happened.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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