I recently put my property up sale with Frank Innes Mapperley. All the sales staff were very friendly and helpful. One in particular stood out with her really friendly approach and big smile on her face. It can be very daunting process moving house and I immediately felt at ease with Oliwia... Read Full Review

Your location Frank Innes Sales and Letting Agents Mapperley 968 Woodborough Rd, Mapperley, Nottingham NG3 5QS Estate agent Isabel Mcelroy 21 points   an hour ago Rylie kenmuir of Mapperly Frank Innes Has Been Absolutely Fantastic! Rylie has been attentive... Read Full Review

Riley At Frank Innes Mapperly Has Been Extremely Helpful From Start To Finish! She Has Made Me Feel At Ease And Guided Me Threw Each Step Which Has Gone Very Smooth. Riley Has A Great Work Ethic And Makes Sure She Is Very Thorough When Taking Me Threw Each Step And Shows Great Enthusiasm In Her... Read Full Review

each reported problem with an apartment means waiting several months. they allow you to live in the mold with the... Read Full Review

We rented a house for a company let business in May 2019 from Frank Innes Mapperley. Before we did, we made our intentions known that we will like to rent for 5 years. We were encouraged to go ahead by James Derby. Now we know it was a trap to use us to help them fully renovate the property and ... Read Full Review

Jessica Cranmer Helped me when I first moved out 2 and a half years ago into a private rented property; I was unsure of what to do or what to expect. She explained everything to me and always answered my queries at the earliest convenience. Jess is very helpful and a polite lady. Lauren Lonsdale... Read Full Review

After having my house on the market for over a year with another local agent, I changed to Frank Innes. What an amazing service. They sold my house without drama, were totally professional and have renewed my faith in estate agents. Alison is wonderfully efficient and very pleasant to deal with ,... Read Full Review

They will treat you with respect only when they know your title (Dr, Prof, etc.). If not, they are very rude, which I find unacceptable... Also, renting becomes more complicated than it should be. For some reason, my electricity and water are not separated from 3 other apartments, but no one... Read Full Review

i decided to rent out my flat and chose frank innes, Jessica came round and was so friendly , helpful and put my mind at ease for doing my first ever rental agreement. a tenant was found in the first two weeks. and a number of viewings were arranged by the first day of advertisement. great team... Read Full Review

Jessi Pabla has been extremely helpful in my process of renting my propert our. Always ready to help and answer any... Read Full Review

I ad a house available for to let so instructed Frank Innes to find a tenant for me, the initial contact in finding the tenant was overall good, however two weeks after the tenancy ad started, still did not receive any of my payment, after a telephone conversation I had to wait till the end of the... Read Full Review

Moved in 2013. House with water in celler. Another year later more damp n.mould. Wallpaper peeling off.rising damp. They did nothing. Then put a sewage pipe in my front room to the celler to get air to it. Total joke. They never answer emails or calls. Was living in damp n mould 2 years. They dont... Read Full Review

What a total pleasure it was (and is) dealing with Jazmin. I rented this property at distance, with my best friend looking at the property in my absence, and this agent made it so easy for me, as I was already dealing with a huge international move. Nothing was too much trouble for Jazmin and she... Read Full Review

This agent has failed to sell my house. Only 3 viewings in 6 months. Failed to repeatedly follow my instructions. Failed to accompany viewings even tho this was one of my explicit instructions. Failed to answer calls - on one day alone I tried calling 11 times but no-one ever picked up. Fail to... Read Full Review

AWFUL LETTING AGENT! Lied to both myself & tenant a number of times. Awful at returning my phone calls. Terrible at communicating information to & from myself & the tenant. Lost inventory. Attempted to bill my tenants when they moved out because "items were not present" when... Read Full Review

Due to work I had to move and wanted a letting agent who would handle everything and keep me fully informed, this was the exact sales pitch that I was given. Since said sales pitch 18 months ago I have had three or four different individuals dealing with my home, none of whom seem able to deal with ... Read Full Review