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Sandersons Property Management
3/5, 15 Reviews
50% Recommended
67% sales valuation accuracy
50% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
Sandersons Property Management Ltd is an independently owned residential property management company.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 50% | £250,000 | £625,000 |
| Lettings | 50% | 50% | £695 | £1,900 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 0 | 1 | 7 | 2 | 0 | 0 | 0 | 0 | 4 |
Address
Sandersons Property Management
76 Castle Street, Canterbury, Kent
CT1 2QD
01227 784 784
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Sandersons Property Management Branches (View All 3)
Sales side vert good. Rest ...
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1 Star Review
By : 'Steven'
Branch : Maidstone, 78 Bank Street
Services : Online Auctions (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SE21
28 Feb 2023
People found this helpful0
Sales side very good. Once passed over to the Progression Team it all ends rather messy I am afraid. Had a cash buyer who had been checked to be so. Turned out they wasn't. Waited far too long for information, feedback, phone calls. I did ask for the property to be re-marketed when I smelt a ... Read Full Review
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Professional service, great, ...
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5 Star Review
By : 'Alex'
Branch : Canterbury, 76 Castle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CT1
19 Jul 2022
People found this helpful0
Professional service, great, friendly, attentive team,only take a week to get the propertie, 100% satisfied,very prompts, would highly recommend to ... Read Full Review
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Sandersons agency colluded ...
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1 Star Review
By : 'Jacob'
Branch : Ashford, 30 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W1J
11 Jul 2022
People found this helpful0
Sandersons agency colluded against us with our landlord to falsely accuse us of 18k in damages. They stole our deposit, and threatened us with legal action and completely ignored the terms of the contract and refused to answer our emails. I highly recommend against using the agency, and if I could ... Read Full Review
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* The Worst Estate Agents in ...
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1 Star Review
By : 'Katrine'
Branch : Canterbury, 76 Castle Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CT2
28 Jun 2021
People found this helpful0
* The Worst Estate Agents in Canterbury * After handing in our keys at the end of the year, Sandersons took £150 from our deposit. They claimed it was due to the state and cleanliness of the property. Myself and my housemates extensively cleaned the house before handing over the ... Read Full Review
Attached Files
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Wouldn't even give them ...
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1 Star Review
By : 'N'
Branch : Canterbury, 76 Castle Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CT2
24 Jul 2020
People found this helpful1
Wouldn't even give them one star. Awful people with only the intention of scamming and taking money from students. The worst two years I've experienced. Do not recommend and save yourself from all the stress they will ... Read Full Review
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We dealt with Sandersons ...
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1 Star Review
By : 'M'
Branch : Canterbury, 76 Castle Street
Services : Letting (As a Tenant)
Rent PCM : £930
Would you recommend ? : No
Postcode : CT2
24 Oct 2019
People found this helpful2
We dealt with Sandersons after they absorbed iConn, in Canterbury. We were with them for a total of 3 years, at the end of the tenancy they performed a check-out report with an out-of-date inventory list. They claimed that we had left items in the house, of which were already present when we moved ... Read Full Review
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Excellent professional ...
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5 Star Review
By : 'Marilyn'
Branch : Canterbury, 76 Castle Street
Services : Sales (As a Vendor)
Sold price : £250000
Would you recommend ? : Yes
Postcode : CT5
26 Jul 2019
People found this helpful0
Excellent professional service, great, friendly, attentive team, 100% satisfied, would highly recommend, photography really made house stand out, sound ... Read Full Review
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Very ...
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1 Star Review
By : 'Alexander'
Branch : Maidstone, 78 Bank Street
Services : Property Management (They manage our building)
Rent PCM : £1900
Would you recommend ? : No
Postcode : BN1
22 Jan 2019
People found this helpful0
After several terrible years of renting and now after a year fighting for our deposit and advanced rent payment, we have now decided to take them to court for numerous issues we experienced during and after tenancy. We have already filled the claim to a local court. Everyone is welcomed to post ... Read Full Review
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By far the best estate agents ...
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5 Star Review
By : 'HenryMason'
Branch : Canterbury, 76 Castle Street
Services : Letting (As a Owner)
Sold price : £425000
Would you recommend ? : Yes
Postcode : CT2
10 Oct 2017
People found this helpful0
By far the best estate agents I have used in Canterbury (and I have used most). They are the most thorough, knowledgeable and efficient team, I wouldnt use anyone ... Read Full Review
Comments on Agent Fees
Fees were very reasonable
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I have asked this team to ...
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1 Star Review
By : 'Nononesense'
Branch : Maidstone, 78 Bank Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : ME16
30 Jun 2017
People found this helpful6
I have asked this team to sell my property and after 8 weeks they told me of 3 viewings and that the feedback were that my property was too nice for investment purposes. I was told in the 9th week that there was a viewing at 12.30pm. I wated until 1pm in the flat and they didn't show up.I went up ... Read Full Review
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By : Alexander
16 Jun 2018Totally agree. Will write a separate review of our...
Agent demands 1-month rent ...
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1 Star Review
By : 'Rip'
Branch : Ashford, 30 North Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : TN26
22 Feb 2017
People found this helpful2
Agent demands 1-month rent down to start process of referencing and if this raises a problem, they will take monies from this holding deposit to 'compensate' them! They also charge a several hundred admin fee above what other agencies ... Read Full Review
Comments on Agent Fees
Bad
Comments (1)Was this helpful?:
By : Alexander Balter
22 Jan 2019Thank You very much for you review. This week we filled a claim against this firm for the reasons similar to given by You and more. If like to hear more details(and probably help) pls contact us on...
Sandersons UK are a ...
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1 Star Review
By : 'Lee'
Branch : Maidstone, 78 Bank Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : ME15
10 Oct 2016
People found this helpful3
Sandersons UK are a unprofessional, dishonest and poor excuse for a company. They are driven by nothing but pure greed and will employ any tactics to screw their customers for a few extra pounds. Personally, I have been lied to and cheated but unfortunately for them, I will not simply accept it. ... Read Full Review
Comments on Agent Fees
Terrible! Overpriced and charge you more than they should. They also do nothing for the money they charge.
Comments (2)Was this helpful?:
By : Alexander
16 Jun 2018Totally agree! Will post separate...
Sandersons offered first ...
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5 Star Review
By : 'Claire'
Branch : Canterbury, 76 Castle Street
Services : Sales (As a Vendor)
Sold price : £625000
Would you recommend ? : Yes
Postcode : CT3
16 Dec 2015
People found this helpful2
Sandersons offered first class service, from the time my home was valued right through to completion. All sales staff visited my home to ensure that all were familiar with the property prior to viewings. Details were prepared showing my home off to its full potential and a buyer was ... Read Full Review
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Since we moved in we have had ...
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1 Star Review
By : 'Annoyed'
Branch : Maidstone, 78 Bank Street
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : No
Postcode : ME16
28 Jun 2014
People found this helpful1
Since we moved in we have had problems with Sandersons. On our moving in day someone was meant to come and take an itinerary of what was broken/dirty etc. They never showed up so the day was wasted. On the day they did show up we were shown how the bathroom was a state the kitchen wasn't clean the ... Read Full Review
What agent could do to change your mind?
Fixed the problems with the property before we moved in. Not increased the rent when we had been left in awful conditions for a year. Been polite. Not had people let themselves into our property without permission twice in a month.
Comments (2)Was this helpful?:
By : Alexander
16 Jun 2018Totally agree! Will post separate...
After phoning them repeatedly ...
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1 Star Review
By : 'gold'
Branch : Canterbury, 76 Castle Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CT1
20 Mar 2013
People found this helpful6
After phoning them repeatedly for months to report a horrific mould problem in my walk in cupboard I emailed them stating I would be withholding a small amount of rent if it wasn't fixed soon. I let two separate workers know I was going to do this, before I did it, and yet today I get a phone call ... Read Full Review
What agent could do to change your mind?
After phoning them repeatedly for months to report a horrific mould problem in my walk in cupboard I emailed them stating I would be withholding a small amount of rent if it wasn\'t fixed soon. I let two separate workers know I was going to do this, before I did it, and yet today I get a phone call saying I\'ve got a £180 late rent fee. Sandersons is an absolutely disgusting company that will do anything not to give you your deposit back at the end of the year including hiring \'professional cleaners\' and charging you removal fees for any objects left behind. I rang Sandersons to try and resolve this charge and the woman on the phone was incredibly sarcastic and rude despite being able to hear me crying. When moving in to the property for the first time one of the letting agents remarked that the house was not up to scratch, so why has nothing been done about it? I would urge you not to rent a property with Sandersons, they WILL keep your deposit and they WON\'T resolve any problems.
Comments (1)Was this helpful?:
By : Alexander Balter
22 Jan 2019Thank You very much for you review. This week we filled a claim against this firm for the reasons similar to given by You and more. If like to hear more details(and probably help) pls contact us on...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
