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Crawley Branch, Crawley RH10
4.7/5, 13 Reviews
92% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
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"Terrible service. They gave..."
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1 Star Review
By : 'Zak'
Services :
Would you recommend ? : No
25 Mar 2011
People found this helpful1
Terrible service. They gave price. 3 weeks later and after only 2 viewings, they said I had the price wrong. Duly dropped it. Still no sign of a buyer. Called today for an update and told they don't want to continue. Have put no pressure on them in the last 2 months, sometimes going 2 weeks before calling. Oh well. That's the end of that then!! Off to someone a bit more proactive!!
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By : gb
28 Mar 2011At Park & Bailey we pride ourselves on our high levels of customer service and professionalism. Reviews like this are always disappointing however we take all feedback seriously. We were the second agents to market this property, it had previously been marketed at a considerably lower price, which the vendor was not happy with. We agreed to try the vendor's higher price request but did stress that if we had no interest then this would need to be reviewed. The file notes show numerous calls to the vendor on the marketing, lack of viewings etc and he agreed to a small reduction but it was not sufficient to impact in the present market and in our opinion the property price was still too high, although this was evidenced by the lack of interest from our applicants despite proactively bringing this property to their attention. The vendor remained unhappy with the situation and as courtesy we agreed to release him early from his contract. We do wish him and his third choice of agent every success.
By : Zak
21 Jun 2011Oh Dear ! There's no point in lying now !! Park and Bailey were the first and only Estate agent to market my property. Please let me reiterate : They valued it, they set the price, not me. Anyway, much happier with my current agent. Poor show, Park and Bailey. Estate agents like yourselves are giving the industry a very bad name.
By : gb
11 Jul 2011further to the comment above, there was another agent instructed however the vendor disinstructed them within their first week, we were therefore not the first agent on this property and we are not in the habit of posting incorrect facts. we are delighted that our ex vendor is happy with his third choice and wish him well.
By : Zak
14 Jul 2011You might want to quit now, before digging ever deeper holes !! I asked 4 estate agents to come and give me a valuation on my house. Of the four , I chose one : Park And Bailey. When you read this thread of comments you will realise how wrong I was !! Park and Bailey, and only Park and Bailey were instructed to begin selling at the start of this year. The partner at this Crawley branch came and gave the valuation and signed me up. PARK AND BAILEY WERE THE FIRST ESTATE AGENTS TO MARKET MY HOUSE . Hope that's clear now. Please let us all know who this phantom 'first agent' was. You are running a business, and going about it extremely unprofessionally. Please stop posting incorrect comments now. I am quite happy to go into much more detail, which your prospective client base will find interesting reading, but that is now upto you. I am still on the market and our paths may still cross at some point, so let's keep it civil, shall we ? I wonder, are you the employee who took it upon himself to offer me a 'winner takes all' joint agreement when I wished to serve notice, or the disgruntled partner who appeared to know nothing of it ? I wish you well too. What a shame some negative feedback could not have just been taken onboard, instead of your petty return to this website to post complete nonsense. People reading this may feel the same.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £265,000 | £265,000 |
Address
Park & Bailey
235 Three Bridges Road, Crawley, West Sussex
RH10 1LU
01293 527252, 01293 510213
Services offered
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- Block Management
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- Mortgage Advice
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Park & Bailey Branches (View All 6)
A job well ...
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5 Star Review
By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RH10
1 Sept 2018
People found this helpful0
A professional and courteous service. Park and Bailey helped us find buyer very quickly. An all round good experience. Thank... Read Full Review
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I had previous great ...
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5 Star Review
By : 'Annalisa'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RH10
15 May 2014
People found this helpful0
I had previous great experience with the Branch Director, Kevin which is why I chose to go back to Park & Bailey. My house was sold within 5 days for the full asking price. There was not even time to do internal photos, so I was very pleased with the speed. The after care from Ginette Bronsden... Read Full Review
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After a lengthy and difficult ...
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5 Star Review
By : 'JF'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
17 Jun 2011
People found this helpful0
After a lengthy and difficult selling process-five months ,P&B came through with flying colours. Very mature and professional service throughout the period, particularly from Bruno and Ginette who kept us focussed during the frustrating times of which there were many. An Agency to be... Read Full Review
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I have recently purchased a ...
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5 Star Review
By : 'VB'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
28 Mar 2011
People found this helpful0
I have recently purchased a property for which Park & Bailey were the sole agents. Working closely with Bruno, Sales Manager at their office on Three Bridges Road in Crawley, I was given superb customer service throughout a fast and efficient purchase. Bruno was extremely flexible on viewing... Read Full Review
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Terrible service. They gave ...
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1 Star Review
By : 'Zak'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
25 Mar 2011
People found this helpful1
Terrible service. They gave price. 3 weeks later and after only 2 viewings, they said I had the price wrong. Duly dropped it. Still no sign of a buyer. Called today for an update and told they don't want to continue. Have put no pressure on them in the last 2 months, sometimes going 2 weeks before... Read Full Review
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By : gb
28 Mar 2011At Park & Bailey we pride ourselves on our high levels of customer service and professionalism. Reviews like this are always disappointing however we take all feedback seriously. We were the second ...
Park & Bailey were brilliant ...
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5 Star Review
By : 'JohnT'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
17 Nov 2010
People found this helpful0
Park & Bailey were brilliant during the process of selling our house. The marketing was very professional and Colin Stock's negotiating skills first class; where in a difficult market he was able to increase the final selling price significantly. Ginette in the sales progression department need a... Read Full Review
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Amazing service from Crawley ...
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5 Star Review
By : 'Amelia'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
27 Aug 2010
People found this helpful0
Amazing service from Crawley branch from the outset - polite and professional - and especially from Ginette (progression unit) always friendly and honest, always called when she said she would, never pushed or pressured. Will recommend most... Read Full Review
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Very helpful and professional ...
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5 Star Review
By : 'MW'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
7 May 2010
People found this helpful0
Very helpful and professional service. Mediated well with client and were positive... Read Full Review
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We used Park & Bailey to sell ...
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5 Star Review
By : 'Sharon'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
16 Mar 2010
People found this helpful0
We used Park & Bailey to sell our house and buy our new house, we found them to be very proffesional and really helpful. We were worried about using an estate agent again after trying to sell our house previously and having a bad experience. Thank you to all the team at the Crawley Office... Read Full Review
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I recently purchased a flat ...
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5 Star Review
By : 'SarahR'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
15 Mar 2010
People found this helpful0
I recently purchased a flat through Park & Bailey and throughout the whole process found all the staff to be very helpful and polite. They constantly kept me up to date with any developments in the purchase and I would have no hesitation recommending them to other... Read Full Review
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I registered with nearly all ...
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5 Star Review
By : 'IainM'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
9 Mar 2010
People found this helpful0
I registered with nearly all agents in the area, P&B were the only ones who called with properties I would actually want to view, the rest just wanted to shift everything and anything to me. I'm happy to say I purchased through them and will deal with them again. Highly recomended.... Read Full Review
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I dealt with Park & Bailey ...
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5 Star Review
By : 'NatalieD'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
9 Mar 2010
People found this helpful0
I dealt with Park & Bailey both buying and selling a few years ago and found their service second to none so when it came time to sell my maisonette I immediately thought of them. Being a leasehold property it was not without its complexities and with a long chain things were quite stressful. ... Read Full Review
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Park & Bailey were ...
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5 Star Review
By : 'A.L.'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
9 Mar 2010
People found this helpful0
Park & Bailey were professional and courteous at all times. They kept me updated constantly of the selling process by phone, e-mail and letter. The sale of my property went through smoothly, quickly and with no problems. I would have no hesitation in recommending Park & Bailey to friends or... Read Full Review
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