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Marsh Rd Luton, Luton LU3
2.2/5, 5 Reviews
20% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
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"I am very unhappy with Indigo ..."
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1 Star Review
By : ':-('
Services :
Would you recommend ? : No
Postcode : LU3
7 Mar 2014
People found this helpful4
I am very unhappy with Indigo lettings. They do not leave us in peace to get on with things, we are a clean/tidy quiet couple but they constantly need access to the property, and unwilling to re-arrange if the time does not suit, even if you make an effort to be flexible and accommodating. They will book a property visit and then turn up on an unexpected day as they have 'got the date wrong' or they do not turn up at all as they 'confused us with another property.' They have e-mailed me from personal g-mail accounts with no indigo signage chasing for rent money (very unprofessional) that I have already paid. Some of their staff are rude. The site of an Indigo e-mail now gets me hot and flustered as I know its not going to be anything straight forward. They loose e-mails you send them, they take 18 months to follow up on something that is broken even though they assured me it would be resolved very quickly when I moved in. I hate having a property through Indigo but unfortunately I love my house, will be very sad if Indigo cant get their act together as we may have to move because of their appalling customer services. Avoid renting a property through Indigo if you can, the site of their logo fills me with dread
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Mr M S choudhury
Very disappointed!!
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £221,000 | £280,000 |
Address
Indigo Residential
6 Nursery Parade, Marsh Road, Luton,
LU3 2QP
01582 490696
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Indigo Residential Branches (View All 5)
top estate ...
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5 Star Review
By : 'Mr'
Services : Sales( As a Buyer )
Sold price : £221000
Would you recommend ? : Yes
Postcode : LU33
31 Dec 2018
People found this helpful0
I bought a house in october 2018 in sundon park through indigo residential on marsh road. Declan Morgan was extremely helpfull throughout this transaction and great in communicating my offers and counteroffers to the... Read Full Review
Comments on Agent Fees
good
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I am very unhappy with Indigo ...
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1 Star Review
By : ':-('
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LU3
7 Mar 2014
People found this helpful4
I am very unhappy with Indigo lettings. They do not leave us in peace to get on with things, we are a clean/tidy quiet couple but they constantly need access to the property, and unwilling to re-arrange if the time does not suit, even if you make an effort to be flexible and accommodating. They... Read Full Review
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I called indigo to rent 2 bed ...
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1 Star Review
By : 'abi'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LU1
20 Jan 2014
People found this helpful5
I called indigo to rent 2 bed flat at aston court sarum road i was interviewed who is the property for i told me my wife and son and jordan sales person told me its perfectly fin when i went to view flat showed inteterest that i want to book flat i was told no we dont accept child i felt i was... Read Full Review
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Poor service after your house ...
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1 Star Review
By : 'Very'
Services : Sales( As a Vendor )
Would you recommend ? : No
13 Jul 2012
People found this helpful8
Poor service after your house has had an offer accepted - you have to chase them. They never return phone calls. As if to say we dont care now your house has sold - but if it hasnt completed then you wont get your money, stupid indigo! There all about sales sales sales - but where are the AFTER ... Read Full Review
What agent could do to change your mind?
Poor service after your house has sold - you have to chase them. They never return phone calls. As if to say we dont care now your house has sold - but if it hasnt completed then you wont get your money, stupid indigo! There all about sales sales sales - but where are the AFTER sales skills and general customer care skills???
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I was very pleased with the ...
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3 Star Review
By : 'LutonFTB'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
6 May 2012
People found this helpful2
I was very pleased with the effort Sam put into keeping me updates, arranging appointments, and working to try to get a sale. However, on having agreed a price and a sale with the vendor, another agent WITH THE SAME ESTATE AGENT, albeit a different branch, gazumped me on behalf of a buy to let... Read Full Review
What agent could do to change your mind?
Agents working in competition with each other and gazumping different branches doesn\'t give me any confidence in buying a house with them. I deal is a deal, even a verbal agreement, and should be honoured by the entire company, not just one branch.
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