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Indigo Residential

4/5, 35 Reviews
65% Recommended

86% sales valuation accuracy

100% letting valuation accuracy

81% sales fee satisfaction

81% letting fee satisfaction

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Our professional attitude and integrity will give our customers peace of mind and deliver the desired results.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales86.00%81%£190,000£650,000
Lettings100%81%£800£1,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
20041146215
Address

Indigo Residential
197b Barton RoadLuton, Bedfordshire
LU3 2BN
01582 847800

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Indigo Residential Branches (View All 5)
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3 Star Review
UserName

UserName

By : 'Yazz'
Branch : Luton, 197b Barton Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : LU3

3 Dec 2025
People found this helpful0

We viewed 10 Twigden Court in August, where I was introduced to Charlie. After the viewing, we submitted an offer which was accepted. However, the communication that followed was very limited, and at times it felt as though I was speaking to automated responses rather than real people. As we ... Read Full Review

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So helpful throughout this ...

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5 Star Review
UserName

UserName

By : 'Natalie'
Branch : Luton, 197b Barton Road
Services : Sales (As a Buyer)
Sold price : £340000
Would you recommend ? : Yes
Postcode : LU3

13 Feb 2025
People found this helpful0

So helpful throughout this process. I couldn’t have been more ... Read Full Review

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Michelle @ Indigo ...

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5 Star Review

By : 'Alan'
Branch : Ampthill, 101 Dunstable Street
Services : Land & New Homes (I bought a new property)
Sold price : £650000
Would you recommend ? : Yes
Postcode : MK45

13 Sept 2024
People found this helpful0

We viewed the house we bought with Rob and then when he went on vacation we dealt with Michelle, who we never actually got to meet. Rob was great, and Michelle was fantastic throughout the whole process. She was helpful, responded swiftly to any emails/calls. Her manner and tone were always spot ... Read Full Review

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From the outset professional ...

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5 Star Review
UserName

UserName

By : 'Sarah'
Branch : Luton, 197b Barton Road
Services : Sales (As a Vendor)
Sold price : £295000
Would you recommend ? : No
Postcode : LU3

25 Apr 2024
People found this helpful0

From the outset professional service and sympathetic to the sad situation of selling my mothers house Good communication with regular updates from Michelle Would not hesitate in ... Read Full Review

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Transparent and simpleThey ...

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5 Star Review

By : 'CALVIN'
Branch : Luton, 197b Barton Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LU5

31 Jan 2024
People found this helpful0

Transparent and simple They just sold my house for a good amount of money in a tough market because they saw it's potential. All staff or really helpful and seem to have your best interest at heart. I wouldn't go anywhere else to sell my ... Read Full Review

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Indigo have been very ...

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5 Star Review
UserName

By : 'Barbara'
Branch : Luton, 197b Barton Road
Services : Sales (As a Vendor)
Sold price : £270000
Would you recommend ? : Yes
Postcode : MK45

4 Dec 2023
People found this helpful0

Indigo have been very efficient and kept me up to speed at every stage , Michelle has been very helpful throughout the process , would highly ... Read Full Review

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Best sales agent in Luton. I ...

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5 Star Review
UserName

UserName

By : 'Abdullah'
Branch : Luton, 197b Barton Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LU3

21 Nov 2023
People found this helpful0

Best sales agent in Luton. I was renting with and then due to increased interest rate had to sell one of my rental properties. They coordinated with the tenants and buyer very efficiently. Would highly recommend ... Read Full Review

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Wicked ...

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5 Star Review

By : 'Daniel'
Branch : Luton, 197b Barton Road
Services : Sales (As a Vendor)
Sold price : £340000
Would you recommend ? : Yes
Postcode : LU3

2 Aug 2023
People found this helpful0

We had an excellent experience with Indigo during our recent property sale. Their team was professional, attentive, and truly committed to ensuring a smooth process. Their consistent communication and expert knowledge significantly reduced our stress, and they went above and beyond to meet our ... Read Full Review

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Brilliant ...

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5 Star Review
UserName

By : 'J'
Branch : Luton, 197b Barton Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LU3

5 Apr 2023
People found this helpful0

I can not thank Julie enough for the way she dealt with the sale of our home in Fountains Road. From the moment it was SSTC she was speaking to all parties in the chain, chasing up solicitors to ensure that the sale went through as quickly as possible. Her communication was outstanding and we knew ... Read Full Review

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Purchase ...

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5 Star Review

By : 'Kelly'
Branch : Ampthill, 101 Dunstable Street
Services : Sales (As a Buyer)
Sold price : £386000
Would you recommend ? : Yes
Postcode : MK45

16 May 2022
People found this helpful0

Just purchased a property with indigo , lovely smith process very helpful , quick to answer emails , no problems at all Very ... Read Full Review

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Poor ...

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1 Star Review
UserName

By : 'Darius'
Branch : Stopsley, 626 Hitchin Road
Services : Sales (As a Vendor)
Sold price : £395000
Would you recommend ? : No
Postcode : LU2

21 Mar 2022
People found this helpful0

Poor experience with Stopsley office - non pro active., Poor customer service, don't do what they promise , cherry pick their buyers, talk the talk to pull the customer in to do business and can't deliver what they promise. total shambles. Will not be using them ever again, was a big ... Read Full Review


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Comments (4)Was this helpful?:

By : Gemma

13 Feb 2023

Indigo residental are rubbish, I want to remain anonymous, but all I will say is, they never even came out and valued my house, from when I walked in the Estate agents, I spoke to them about putting ...


I could not recommend Indigo, ...

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5 Star Review
UserName

By : 'Lizzie'
Branch : Stopsley, 626 Hitchin Road
Services : Sales (As a Vendor)
Sold price : £310000
Would you recommend ? : Yes
Postcode : LU2

25 Aug 2021
People found this helpful0

I could not recommend Indigo, and particular Julie Osborn enough. We put our house on the market in March 2021, in the height of the stamp duty house market frenzy. All solicitors and estate agents were extremely busy however with the service we received, you would have never of known it. From ... Read Full Review

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Indigo ...

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5 Star Review
UserName

By : 'John'
Branch : Luton, 197b Barton Road
Services : Letting (As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : MK45

6 Aug 2021
People found this helpful0

Excellent service carried out by Tom Trew from beginning to end with indigo.Very helpful throughout the tenancy at 17. So much so we have remained loyal by now putting our property up for sale with INDIGO! How’s that for a recommendation? All the best to Tom and the team at ... Read Full Review

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IF THERE WAS A NO STAR ...

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1 Star Review

By : 'Alexandra'
Branch : Ampthill, 101 Dunstable Street
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : No
Postcode : LU2

4 Jun 2021
People found this helpful0

IF THERE WAS A NO STAR REVIEW, I would have ticked that one. This agency is the worst I ever experienced! I called many times in regards to different properties and they never put me down on the viewing list. Please, save yourselves some time and contact agencies as Zoopla, they are the ... Read Full Review

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Indigo Residential - worse ...

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1 Star Review

By : 'Amanda'
Branch : Luton, 197b Barton Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LU3

27 Nov 2020
People found this helpful0

If I could leave no stars I would, this company is that awful. I would not recommend this so called estate agency to my worse enemies. When they sign you up they give you all the speel on how they are best the agents in Luton when in fact they are nothing more than a 3 rate company micky mouse ... Read Full Review

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INDIGO BEST ESTATE AGENTS IN ...

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5 Star Review

By : 'Martyn'
Branch : Stopsley, 626 Hitchin Road
Services : Sales (As a Vendor)
Sold price : £320000
Would you recommend ? : Yes
Postcode : LU2

13 May 2020
People found this helpful0

When I put my house up for sale I didnt immediately use Indigo and tried other estate agents in my area , when after a period of time I didnt feel like I was getting many viewings and little help or response from the estate agents I was using I asked Indigo to come in and sell my property for me ... Read Full Review

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I had the pleasure of dealing ...

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5 Star Review

By : 'Dave'
Branch : Luton, 197b Barton Road
Services : Sales (As a Vendor)
Sold price : £260000
Would you recommend ? : Yes
Postcode : LU3

17 Oct 2019
People found this helpful0

I had the pleasure of dealing with Robert Perring at their Barton Road branch. I actually bought & sold through them. I couldn't recommend them highly enough. From start to finish of both processes, he was professional, courteous, knowledgeable & so easy to get along with. Not only ... Read Full Review

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Indigo Luton thank you for ...

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5 Star Review
UserName

By : 'Sam'
Branch : Stopsley, 626 Hitchin Road
Services : Sales (As a Buyer)
Sold price : £225000
Would you recommend ? : Yes
Postcode : LU2

17 Oct 2019
People found this helpful0

Indigo Luton thank you for all the help and support throughout the process! I was dealing heavily with a chap called Charlie and he was a lot of help, really made me feel like I didn't have to chase him down and hound to get information or support at any time. I phoned him out of his ... Read Full Review

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Great ...

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5 Star Review

By : 'Mary'
Branch : Stopsley, 626 Hitchin Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LU2

16 Oct 2019
People found this helpful0

Having recently bought a property through Indigo for investment i must say they were excellent from start to finish. Guiding me through the whole process from obtaining the best mortgage deal, recommending solicitors and then finding me a tenant. Would highly recommend to all. Thanks ... Read Full Review

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Happy ...

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5 Star Review

By : 'Kirsty'
Branch : Luton, 197b Barton Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LU3

16 Oct 2019
People found this helpful0

Extremely happy with the Indigo Residential team. Sold my house for a good price and the guys were fantastic! would happily recommend them to anybody ... Read Full Review

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1 - 20 of 35 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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