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The UK's Largest Customer Review Website for the Property Industry

2.2/5, 5 Reviews
20% Recommended
100% sales valuation accuracy
100% sales fee satisfaction

Sam
By : 'LutonFTB'
Services :
Would you recommend ? : No
I was very pleased with the effort Sam put into keeping me updates, arranging appointments, and working to try to get a sale. However, on having agreed a price and a sale with the vendor, another agent WITH THE SAME ESTATE AGENT, albeit a different branch, gazumped me on behalf of a buy to let investor. This other agent knew a price and sale had been agreed between myself, the vendor, Sam having brokered the deal, so while I appreciate the work Sam did as an individual I would now by suspicious of dealing with Indigo again.
Agents working in competition with each other and gazumping different branches doesn\'t give me any confidence in buying a house with them. I deal is a deal, even a verbal agreement, and should be honoured by the entire company, not just one branch.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £221,000 | £280,000 |
Indigo Residential
6 Nursery Parade, Marsh Road, Luton,
LU3 2QP
01582 490696

By : 'Mr'
Services : Sales( As a Buyer )
Sold price : £221000
Would you recommend ? : Yes
Postcode : LU33
I bought a house in october 2018 in sundon park through indigo residential on marsh road. Declan Morgan was extremely helpfull throughout this transaction and great in communicating my offers and counteroffers to the... Read Full Review
good
By : ':-('
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LU3
I am very unhappy with Indigo lettings. They do not leave us in peace to get on with things, we are a clean/tidy quiet couple but they constantly need access to the property, and unwilling to re-arrange if the time does not suit, even if you make an effort to be flexible and accommodating. They... Read Full Review
By : 'abi'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LU1
I called indigo to rent 2 bed flat at aston court sarum road i was interviewed who is the property for i told me my wife and son and jordan sales person told me its perfectly fin when i went to view flat showed inteterest that i want to book flat i was told no we dont accept child i felt i was... Read Full Review
By : 'Very'
Services : Sales( As a Vendor )
Would you recommend ? : No
Poor service after your house has had an offer accepted - you have to chase them. They never return phone calls. As if to say we dont care now your house has sold - but if it hasnt completed then you wont get your money, stupid indigo! There all about sales sales sales - but where are the AFTER ... Read Full Review
Poor service after your house has sold - you have to chase them. They never return phone calls. As if to say we dont care now your house has sold - but if it hasnt completed then you wont get your money, stupid indigo! There all about sales sales sales - but where are the AFTER sales skills and general customer care skills???

By : 'LutonFTB'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
I was very pleased with the effort Sam put into keeping me updates, arranging appointments, and working to try to get a sale. However, on having agreed a price and a sale with the vendor, another agent WITH THE SAME ESTATE AGENT, albeit a different branch, gazumped me on behalf of a buy to let... Read Full Review
Agents working in competition with each other and gazumping different branches doesn\'t give me any confidence in buying a house with them. I deal is a deal, even a verbal agreement, and should be honoured by the entire company, not just one branch.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.