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Gosforth Branch, Newcastle upon Tyne NE3
1.9/5, 9 Reviews
22% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
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"I don't really know where to ..."
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1 Star Review
Sarah
By : 'Mislead'
Services :
Would you recommend ? : No
Postcode : NE34
3 Dec 2013
People found this helpful11
I don't really know where to start about my nightmare experience with Bridgfords / Countrywide, other than they are the single most unhelpful, rude and obnoxious collection of people I have had the misfortune of renting from. (Gosforth branch Newcastle) They got from myself and my house mates a trouble free tenancy, we didn't break anything, kept the house, gardens, and driveways in perfect condition, we even adopted, paid, and cared for the landlords cat, at the end of the tenancy when they wanted to bump the rent up, & charge more admin fees for us to stay in the house we declined and proceeded to look for another property and move out, bad idea, its at this point Bridgfords show their true colours and when you are no longer staying with them they couldn't care less about you, I would get random knocks at the door at all hours of the day including late evening with them showing people round the property with absolutely no notice at all, this happened on at least 15 occasions, of which maybe 5 we knew about, when moving out, we completed a checkout procedure and were told everything was great and that our deposit would be paid back in full, we then received a bill for £150 to change 4 lightbulbs, which we are currently disputing, as you can imagine Bridgfords are playing the usual cards, and saying that its in our contracts to replace bulbs. From day one I wish I had never bothered, thinking back the guy who showed us some properties in the beginning acted like we were a real burden on his time, he showed us 4 properties in total but you could tell he wasn't interested in us and wanted to be elsewhere, the run around trying to get paperwork signed when we had decided on a property was also a joke and took 2 weeks, the admin fee's were extortionate and now we are having problems just getting out deposit back without this fine. I WILL NEVER USE BRIDGFORDS IN ANY CAPACITY EVER AGAIN, PLEASE TAKE THEIR TERRIBLE REVIEWS AND SCORE ON HERE SERIOUSLY IT WILL BE THE BIGGEST MISTAKE YOU'RE LIKELY TO MAKE RENTING OR BUYING WITH THEM.
What agent could do to change your mind?
Change your attitude and treat your tenants like they\'re more than the dirt on your shoe.
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Susan Carole Richardson
SleeplessTenant
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £500 | £680 |
Address
Bridgfords
153 High Street, Newcastle upon Tyne, Tyne and Wear
NE3 1HA
0191 644 0006
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Bridgfords Branches (View All 89)
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1 Star Review
By : 'Susan'
Services : Letting( As a Owner )
Would you recommend ? : No
31 Jan 2025
People found this helpful0
As a Landlord, you are considering using a Letting Agent do not go anywhere near Bridgefords. Over several years I have been the victim of a catalogue of mistakes from using them to tenant find and in property management. After finding and recommending a tenant on the first occasion the tenant in... Read Full Review
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HORRIBLE EXPERIENCE SO ...
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1 Star Review
By : 'Sofia'
Services : Letting( As a Tenant )
Rent PCM : £680
Would you recommend ? : No
Postcode : NE5
24 Mar 2022
People found this helpful0
TL/DR; So far if I could give zero stars I would give them but I will give 1 instead because some of the people working there are honestly nice. However,.... My self and my partner we started renting a house run by Bridgfords Letting Agents since last Monday 14/02/22. First, the images shown... Read Full Review
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1 Star Review
By : 'AlmostHomeless'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : NE3
12 Jun 2021
People found this helpful0
Lovely when they're showing somewhere but then it turned into a nightmare. Nothing got fixed as promised. We didn't have a fence for our whole tenancy despite being told it would be fixed on moving it. Found mice holes that had just been tapped up. But the worst was at the end. We got a ... Read Full Review
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Don't ever ...
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1 Star Review
By : 'SleeplessTenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE12
10 May 2019
People found this helpful0
They don't communicate, you have to chase them. They lie rather than admit they don't know something. It took us over a month from letting the property to being able to use the master bedroom for a problem we were told at viewing was already scheduled to be... Read Full Review
Comments on Agent Fees
They were high. But not lots higher than others in the area
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Terrible service said things ...
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1 Star Review
By : 'Joanne'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : NE27
1 Mar 2015
People found this helpful2
Terrible service said things where working on inventory that the land lord has confirmed never have door seal has gone been waiting three weeks for a reply , left to let sign outside for three months , tried to charge me for the boiler without my advising me of the charge , they are rude over the... Read Full Review
What agent could do to change your mind?
What they hell have I paid a bond for when nothing works
Comments on Agent Fees
What they hell have I paid a bond for when nothing works
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The team at Bridgfords ...
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5 Star Review
By : 'Caroline'
Services : Sales( As a Buyer )
Sold price : £230000
Would you recommend ? : Yes
Postcode : NE3
11 Jan 2015
People found this helpful1
The team at Bridgfords Gosforth were a great support when buying my first home. From the first day I went in house hunting they explained the process in a simple way and answered all of the questions I had. All house viewings were arranged in a timely manner and communication with all team members... Read Full Review
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Dan - just a quick email to ...
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5 Star Review
By : 'Michael'
Services : Sales( As a Vendor )
Sold price : £143000
Would you recommend ? : Yes
Postcode : NE12
25 Nov 2014
People found this helpful1
Dan - just a quick email to thank you very much indeed for all the assistance on the sale of this property - your professionalism and work ethic were superb - it made the whole process so much easier. I would certainly recommend the use of your firm again - please also pass my thanks to Robi as... Read Full Review
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I don't really know where to ...
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1 Star Review
By : 'Mislead'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE34
3 Dec 2013
People found this helpful11
I don't really know where to start about my nightmare experience with Bridgfords / Countrywide, other than they are the single most unhelpful, rude and obnoxious collection of people I have had the misfortune of renting from. (Gosforth branch Newcastle) They got from myself and my house mates a ... Read Full Review
What agent could do to change your mind?
Change your attitude and treat your tenants like they\'re more than the dirt on your shoe.
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We went with Bridgfords ...
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1 Star Review
By : 'nosharpe'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : NE3
4 May 2013
People found this helpful3
We went with Bridgfords because we were assued that they had buyers on their books who wanted this particular kind of property. Within a day, they contacted us to advise that we had an offer from a cash buyer. This prompted us to put in an offer on a house we wanted. The agent handling the... Read Full Review
What agent could do to change your mind?
They should have been upfront with us from the start and mentioned the chain. They were too eager to conclude a sale instead of getting the facts right. After all, they were employed by us not the buyer or anyone else. They should not employ people in a customer facing position who are unfamiliar with the conveyancing process who only made matters worse.
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