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Midlands, Nottingham NG7
1.3/5, 12 Reviews
17% Recommended
67% letting valuation accuracy
29% letting fee satisfaction
"Encore estate management..."
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1 Star Review
By : 'BRUNEL'
Services :
Would you recommend ? : Yes
Postcode : CM14
7 Sept 2013
People found this helpful29
Encore estate management decided to send me paperless bills, it means that they charged my service fees in advance by email, as their convenience. I received only a payment reminder from them as the initial went to my spam box and only got it at the end of the month when my quarantaine software popped it for me to accept or discard. Their online payment facilities have not worked for months so I had to pop at my branch and pay. despite all this, my payment was made within their stated deadline. Yet a couple of weeks ago, was bombed by emails by J B Leitch LLP. I am not sure of the contract agreement between these two parties, but a woman called Carolyn Jones contacted me asking me to pay over 1200 pounds for already paid services charges. It is sad that mediocre people can't earn their living in no better way than scamming people who do work for their living, rather than getting back to Encore and clarify that this payment had been already made, Ms Jones had nothing better to do to insist I have to pay for 453 for the 6 days encore did not track my payment. I have already raised this issue to trading standards as an abuse and intend to get to the bottom of how JBLEITCH comes out with their fees, and why they scam clients to pay extraordinary fees for encores poor administrative
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By : Jeff Asemi
24 Oct 2017They are one off the worst companies that one can deal with , I have been trying to extend my lease since February, have had to pay JBLEITCH £480 , even though I offered to pay my outstanding bill , have had to pay two sets of solicitors , and a third set dealing with my case , as yet my solicitors are waiting to receive the lease documents , have called them hundreds of times , can never talk to right person , as she is not either available or away from her desk , I am going to report them like you to trading standards
By : Tom
21 Jun 2018Do either of you have any update on the Trading Standards complaints. Just been through similar and managed to get JB Leitch's court order overturned. Want to take this further, if you have any useful info. Thanks
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 67% | 29.00% | £0 | £0 |
Address
Encore Estate Management Ltd
14 Poplars Court, Nottingham, Nottinghamshire
NG7 2RR
01159 648 180
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Encore Estate Management Ltd Branches (View All 4)
Absolutely, evil people I am ...
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1 Star Review
By : 'Luke'
Services : Letting( As a Tenant )
Rent PCM : £2147483647
Would you recommend ? : No
Postcode : CO15
31 Jul 2024
People found this helpful1
Absolutely, evil people I am going to end my life in their office. These people need to be... Read Full Review
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Zero care and maintenance put ...
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1 Star Review
By : 'Jeremy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NG7
27 Jun 2023
People found this helpful0
Zero care and maintenance put into their property. Resembles dilapidated student halls of residence, outstanding issues left for multiple months on end with no... Read Full Review
Comments (0)Was this helpful?:
Poor Management ...
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1 Star Review
By : 'Michael'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NG1
29 Apr 2023
People found this helpful1
Encore Property Management recently took over from FHP Living Nottingham to Manage a property I own in Nottingham and so far overall I have experienced a very poor service. It took them months to set the payment system up when the transition happened from the previous company to pay the yearly... Read Full Review
Comments (1)Was this helpful?:
By : McMahon
24 Aug 2023Funny that. I get about three letters a week with invoices I've paid, and now they want £650 fees for sending a snotty...
HUMBERSTONE Leicester Encore ...
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1 Star Review
By : 'Resident'
Services : Letting( Property Management )
Rent PCM : £165000
Would you recommend ? : No
Postcode : LE5
16 Nov 2022
People found this helpful3
HUMBERSTONE Leicester Encore Estates has held our money for 12 years and will not return it. Our property is not part of the responsibility of encore estates they have done no work on the estate for 12 years where we are concerned but will not return our money. These people have my money and will ... Read Full Review
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Shocking team, shocking ...
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1 Star Review
By : 'Roger'
Services : Property Management
Sold price : £130000
Would you recommend ? : No
Postcode : NG1
11 Feb 2021
People found this helpful1
Shocking team, shocking customer service and poor response time if they even respond. You would be worth while finding a better company to manage your building as these do not care about the problems or about fixing... Read Full Review
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Beware!!!! ...
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1 Star Review
By : 'Clive'
Services : Property Management
Sold price : £200000
Would you recommend ? : No
Postcode : DE7
10 Aug 2020
People found this helpful1
If you’re buying a property and you see this company as the estate management company DO NOT buy! Whilst completing my house sale they saw an opportunity to (knowing I couldn’t complete without the sign off of cleared estate management funds) to make me pay an extra... Read Full Review
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Breathtaking ...
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1 Star Review
By : 'Chris'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NG7
12 Aug 2019
People found this helpful5
It appears that a simple change in ownership defeats Encore. Nine months after taking ownership Encore are still invoicing the previous owner, despite numerous phone... Read Full Review
Comments (0)Was this helpful?:
Encore Estates/JM ...
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1 Star Review
By : 'Roger'
Services : Property Management
Would you recommend ? : No
Postcode : RG1
13 May 2019
People found this helpful8
My experience has been poor. I find it difficult to get information and sometimes difficult to even get a response from both JM Estates and from Encore Estates. It was not always like this. In my opinion we currently have some big problems at our block of flats which have been going on for years... Read Full Review
Comments on Agent Fees
The fees are not the issue. It is the quality of service that matters. I estimate this one small branch is dealing with maybe up to 300 properties.
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Happy with the ...
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4 Star Review
By : 'J'
Services : Property Management
Would you recommend ? : Yes
Postcode : CB2
26 Mar 2019
People found this helpful4
We appointed Encore as our Managing Agent about 3 years ago. The service and attention received from Encore has been exemplary for which we have been 100% satisfied and grateful as it has made our lives as residents a lot easier and stress free. In the past we had experiences with other... Read Full Review
Comments (1)Was this helpful?:
By : Quick Sand
27 Jun 2019Am I the only one to notice that there are two comments dated March 26 2019? One is from "Mr Smith" saying how he was forced to pay £800 before Encore would provide the paperwork needed...
I have never came across such ...
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1 Star Review
By : 'harry'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : HA7
22 Feb 2018
People found this helpful8
I have never came across such management company , who just find way how to take legal action and they have such tie up with lawyer , even without sending invoice to owner they just send notice through lawyer and both charge to owner of... Read Full Review
Comments on Agent Fees
nothing to comment as i suffer lot
Comments (3)Was this helpful?:
By : Y Coombes
22 Feb 2018I am sorry you feel we have not provided a high level of customer service in this instance but as managing agents we have to follow the course of action as dictated by our management agreement with...
Encore Estates are a company ...
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1 Star Review
By : 'Barry'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : NG7
22 May 2017
People found this helpful20
Encore Estates are a company that would rather go legal on you than go through reasonable efforts to resolve issues. One reminder email, which often get recognised as spam and they're straight off to JB Leitch. Then any attempts to contact them receive the same its in the hands of our solicitors... Read Full Review
Comments (4)Was this helpful?:
By : Johanna
30 Aug 2017How interesting that I am experiencing the same detached contact from Encore Estate Management for my property in Cambridge. Add to their immediate procedure to 'go-legal' and emails that go to the...
Encore estate management ...
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1 Star Review
By : 'BRUNEL'
Services : Property Management
Would you recommend ? : Yes
Postcode : CM14
7 Sept 2013
People found this helpful29
Encore estate management decided to send me paperless bills, it means that they charged my service fees in advance by email, as their convenience. I received only a payment reminder from them as the initial went to my spam box and only got it at the end of the month when my quarantaine software... Read Full Review
Comments (2)Was this helpful?:
By : Jeff Asemi
24 Oct 2017They are one off the worst companies that one can deal with , I have been trying to extend my lease since February, have had to pay JBLEITCH £480 , even though I offered to pay my outstanding bill...
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