The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.3/5, 12 Reviews
17% Recommended
67% letting valuation accuracy
29% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 67% | 29.00% | £0 | £0 |
Encore Estate Management Ltd
14 Poplars Court, Nottingham, Nottinghamshire
NG7 2RR
01159 648 180
By : 'Luke'
Services : Letting( As a Tenant )
Rent PCM : £2147483647
Would you recommend ? : No
Postcode : CO15
Absolutely, evil people I am going to end my life in their office. These people need to be... Read Full Review
By : 'Jeremy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NG7
Zero care and maintenance put into their property. Resembles dilapidated student halls of residence, outstanding issues left for multiple months on end with no... Read Full Review
By : 'Michael'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NG1
Encore Property Management recently took over from FHP Living Nottingham to Manage a property I own in Nottingham and so far overall I have experienced a very poor service. It took them months to set the payment system up when the transition happened from the previous company to pay the yearly... Read Full Review
By : McMahon
24 Aug 2023Funny that. I get about three letters a week with invoices I've paid, and now they want £650 fees for sending a snotty...
By : 'Resident'
Services : Letting( Property Management )
Rent PCM : £165000
Would you recommend ? : No
Postcode : LE5
HUMBERSTONE Leicester Encore Estates has held our money for 12 years and will not return it. Our property is not part of the responsibility of encore estates they have done no work on the estate for 12 years where we are concerned but will not return our money. These people have my money and will ... Read Full Review

By : 'Roger'
Services : Property Management
Sold price : £130000
Would you recommend ? : No
Postcode : NG1
Shocking team, shocking customer service and poor response time if they even respond. You would be worth while finding a better company to manage your building as these do not care about the problems or about fixing... Read Full Review
By : 'Clive'
Services : Property Management
Sold price : £200000
Would you recommend ? : No
Postcode : DE7
If you’re buying a property and you see this company as the estate management company DO NOT buy! Whilst completing my house sale they saw an opportunity to (knowing I couldn’t complete without the sign off of cleared estate management funds) to make me pay an extra... Read Full Review
By : 'Chris'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NG7
It appears that a simple change in ownership defeats Encore. Nine months after taking ownership Encore are still invoicing the previous owner, despite numerous phone... Read Full Review
By : 'Roger'
Services : Property Management
Would you recommend ? : No
Postcode : RG1
My experience has been poor. I find it difficult to get information and sometimes difficult to even get a response from both JM Estates and from Encore Estates. It was not always like this. In my opinion we currently have some big problems at our block of flats which have been going on for years... Read Full Review
The fees are not the issue. It is the quality of service that matters. I estimate this one small branch is dealing with maybe up to 300 properties.
By : 'J'
Services : Property Management
Would you recommend ? : Yes
Postcode : CB2
We appointed Encore as our Managing Agent about 3 years ago. The service and attention received from Encore has been exemplary for which we have been 100% satisfied and grateful as it has made our lives as residents a lot easier and stress free. In the past we had experiences with other... Read Full Review
By : Quick Sand
27 Jun 2019Am I the only one to notice that there are two comments dated March 26 2019? One is from "Mr Smith" saying how he was forced to pay £800 before Encore would provide the paperwork needed...
By : 'harry'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : HA7
I have never came across such management company , who just find way how to take legal action and they have such tie up with lawyer , even without sending invoice to owner they just send notice through lawyer and both charge to owner of... Read Full Review
nothing to comment as i suffer lot
By : Y Coombes
22 Feb 2018I am sorry you feel we have not provided a high level of customer service in this instance but as managing agents we have to follow the course of action as dictated by our management agreement with...
By : 'Barry'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : NG7
Encore Estates are a company that would rather go legal on you than go through reasonable efforts to resolve issues. One reminder email, which often get recognised as spam and they're straight off to JB Leitch. Then any attempts to contact them receive the same its in the hands of our solicitors... Read Full Review
By : Johanna
30 Aug 2017How interesting that I am experiencing the same detached contact from Encore Estate Management for my property in Cambridge. Add to their immediate procedure to 'go-legal' and emails that go to the...
By : 'BRUNEL'
Services : Property Management
Would you recommend ? : Yes
Postcode : CM14
Encore estate management decided to send me paperless bills, it means that they charged my service fees in advance by email, as their convenience. I received only a payment reminder from them as the initial went to my spam box and only got it at the end of the month when my quarantaine software... Read Full Review
By : Jeff Asemi
24 Oct 2017They are one off the worst companies that one can deal with , I have been trying to extend my lease since February, have had to pay JBLEITCH £480 , even though I offered to pay my outstanding bill...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.