Terrible experience and don't care. Been waiting for response for 4 questions for two weeks just before the exchange. The buyer is likely to pull out. Give different excuses every time i call them - big work log, need to respond properly. They also do not give a timeline to come back with... Read Full Review

Encore should be avoided at all cost. It is incompetent, doesn’t listen to what customers say and not considerate. I had very frustrating experience dealing with encore regarding communal area leaking to my flat. There are many red tapes taking insurance claims process super long and... Read Full Review

The building in N12 is like a zoo badly run. States no smoking yet flat 5 Hurley Court is a heavy smoker. Management say you can smoke in flat yet big notice in lobby states no smoking. Maybe you can't read your own... Read Full Review

I cannot even start to describe just how bad this mismanagement company is. Well, except for managing to elicit positive reviews. Having read recent reviews I now believe in... Read Full Review

A great team who are very professional and really do know what they are doing. We have had good service from them and they are quick to deal with... Read Full Review

I would recommend Encore only if you like living in a death trap covered in inflammable cladding and with timber balconies, and you want to be forced to pay thousands of pounds to fix it yourself. Don't give a toss about their tenants or leaseholders, only about their own bottom... Read Full Review

shocking customer service, been cut off on the phone twice , tried calling all morning. This is a case of FIRE, still no one seems to be bothered to answer the phone call, and the maintenance team just put the phone down on me... Read Full Review

It has been a complete and utter nightmare dealing with Encore Estates Management. They completely ignore telephone calls, emails and are uncompromisingly poor at dealing with issues. The level of customer care is well below zero so even one star is way above what this company is worth. It is... Read Full Review

Wish there was an option of minis stars as absolute ridiculous service.. Do not buy a property that is being managed by them or just forget about property... Read Full Review

Avoid any property that this company is managing. They are simply terrible and continue to abuse their position. Like many of their other tenants, we will be trying to replace them with a new company as soon as we... Read Full Review

The residents here were not consulted about the appointment of Encore Estates. They were imposed on us, using a 364-day contract instead of one year, to avoid the requirements of Section 20 consultation. They have been a disaster. The first building manager they appointed abused his position... Read Full Review