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Bolton, BL1
1.4/5, 11 Reviews
9% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
0% letting fee satisfaction
No Description Found
"We used the Bolton branch to..."
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1 Star Review
Paul
By : 'suzanne'
Services :
Would you recommend ? : No
Postcode : BL4
16 Jul 2013
People found this helpful5
We used the Bolton branch to fully manage our property when we moved out of the area.we moved out in February 2011 and a tenant moved in to the house in June.the property was in a clean state when we left as I am very particular when it comes to cleanliness.throughout the tenancy we did everything that the tenants requested,even agreed to them having dogs and redecorating certain rooms.we moved back into the house on 20 April and the tenants had moved out 2 days before.on a couple of occasions during the tenancy we had to fix things for the tenants and we noticed the cleanliness in certain areas,ie shower full of mould and absolutely filthy,dogs mess on the carpets.we informed the agents of this and he advised he would speak to the tenants.anyway,other things happened during the tenancy and basically they were ok tenants.however on moving back in to the property we discovered they had installed electrics without our permission,had not held up their end of the deal by replacing damaged brickwork,the whole house was filthy,bathrooms not been cleaned Tec.I could go on but this is about the Agent.we advised the Agent on the Saturday that we were not happy and couldn't believe he had signed off on a checkout leaving my house in such a state.the pictures he took looked like he hadn't even entered the rooms and he didn't even notice the electrics that had been installed.basically he told us that if we weren't happy,we had to claim through TDS as he had signed off on it.all in all,we have lost money by way of cleaning,decorating,replacing and the TDS sided with the tenant as the check out report did not mention any of our arguments.if Farrell Hayworth had better standards and actually did their jobs better,we wouldn't have had to claim with the TDS.we also think it was down to the fact that the tenants were buying a house through the sales side and Paul Hearne didn't want to upset the tenants.either that or he was in financial gain from the tenants.either way I would definitely not recommend using Farrell Hayworth in Bolton.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 50% | £65,000 | £65,000 |
| Lettings | 0% | 0% | £400 | £650 |
Address
Farrell Heyworth
32-34 Churchgate, Bolton, Lancashire
BL1 1HL
01204 399388
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Farrell Heyworth Branches (View All 24)
Unprofessional incompetent ...
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1 Star Review
By : 'Hasan'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : No
Postcode : BL1
31 Oct 2019
People found this helpful3
Unprofessional incompetent and dishonest Group of clowns The worst agency you can expect in north west Avoid this company to live a stress free... Read Full Review
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Beware!! ...
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1 Star Review
By : 'Khan'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : BL5
2 Aug 2018
People found this helpful6
The worst agency to deal with as tenants. Wouldn't even want to give 1 star. While in the property, everytime a problem was reported you have to chase up with them yourselves. Now that we no longer are their tenants we have to chase them for our deposit?! And they come up with a whole list of... Read Full Review
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Completely unprofessional ...
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1 Star Review
By : 'YB'
Services : Other
Would you recommend ? : No
Postcode : BL3
11 May 2018
People found this helpful4
I spoke to them on a Monday to arrange a viewing for a property with their board on it. I was told the paperwork isn't complete for the listing. Once it's listed the property will go online. The property went online on a Friday. When I rang again to arrange viewing a female member told me ... Read Full Review
Comments (1)Was this helpful?:
By : The Farrell Heyworth Team
15 May 2018Dear Mr B, I believe you were interested in purchasing a property which is already under agreement. I understand this can be frustrating but we would be delighted to hep you to find another property...
Stevie and the team were ...
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5 Star Review
By : 'Thank'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BL2
8 Dec 2017
People found this helpful4
Stevie and the team were awesome. I completed with my house in Bolton very quickly!! They were lovely to work with and already looking for another through... Read Full Review
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Avoid this estate agent at ...
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1 Star Review
By : 'Angry'
Services : Other
Would you recommend ? : No
Postcode : BL1
6 Oct 2017
People found this helpful5
Avoid this estate agent at all costs!!! quick enough to take your custom but they are all full of hot air... They said I would sell my property in 8 weeks, that was the valuation Manager Stephen Ward. I would have 10 viewings a week, I was told by Gina from the Bolton branch. This did not happen,... Read Full Review
Comments on Agent Fees
Very bad fees expensive I am very glad I terminated my contract I am now going with another estate agent. The fees are day light robbery for the service they provide.
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By : Laura Gittins
9 Oct 2017Dear Sir/Madam, I'm sorry you were disappointed with the service you received during the time we marketed your property. At Farrell Heyworth we take all feedback from our clients very seriously. I ...
What a terrible agent and ...
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1 Star Review
By : 'NATNAEL'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : No
Postcode : PR60
28 May 2017
People found this helpful3
What a terrible agent and landlord! On several occasions I have been left with no hot water and heater - worse being over one week, from Easter Friday, with the same issues reported prior. Neither the agent nor the landlords would compensate me for the failure especially because it happened... Read Full Review
Comments on Agent Fees
Unfair. Bad!
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They are very nice to until ...
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1 Star Review
By : 'Ijuatwanttosellmyhouse'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : M46
19 Apr 2017
People found this helpful3
They are very nice to until you sign that contract (in which they do not explain) and then the communication is terrible. When I asked if my house had any interest they replied with 'I don't know I've not checked me emails all day'. I want out of my contract and they are all ignoring me.... Read Full Review
Comments on Agent Fees
Over priced.
Comments (4)Was this helpful?:
By : Laura Gittins - Marketing Manager||FarrellHeyworth
21 Apr 2017Thank you for taking the time to comment about the service you feel you received by our Bolton branch. Despite the fact that no name or address is referred to in this review we believe we are able to ...
We recently had to sell my ...
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1 Star Review
By : 'no-pushover'
Services : Sales( As a Vendor )
Sold price : £65000
Would you recommend ? : No
Postcode : BL2
21 Aug 2016
People found this helpful3
We recently had to sell my mother's house to pay for her care home fees. The manager from Farrell and Heyworth was friendly when I met him at the property, unfortunately this was the only company my sister had contacted to sell our mother's house.I had done everything myself and this was the only... Read Full Review
What agent could do to change your mind?
Ridiculous....£1800.00
Comments on Agent Fees
Ridiculous....£1800.00
Comments (1)Was this helpful?:
By : Martin Galbraith
2 Sept 2016Whilst we are disappointed you have been unhappy with the service you received from our branch we are very pleased to have sold your property in what we consider to be a timely and successful manner. ...
Please avoid this estate ...
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1 Star Review
By : 'Miss'
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : No
Postcode : BL5
20 Jan 2015
People found this helpful2
Please avoid this estate agent at all costs. I was disappointed to see "terrible" was the worst word I could use to describe them. Do not be fooled (as we were) by Martin who comes out to value your property, it'll be the first and last time you have contact with him and his... Read Full Review
What agent could do to change your mind?
Employ staff who know their job
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We used the Bolton branch to ...
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1 Star Review
By : 'suzanne'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BL4
16 Jul 2013
People found this helpful5
We used the Bolton branch to fully manage our property when we moved out of the area.we moved out in February 2011 and a tenant moved in to the house in June.the property was in a clean state when we left as I am very particular when it comes to cleanliness.throughout the tenancy we did everything... Read Full Review
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Farrell Heywroth manage and ...
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1 Star Review
By : 'Z'
Services : 15
Would you recommend ? : No
18 Jun 2012
People found this helpful5
Farrell Heywroth manage and maintain the property next door to me. We both havea 50% ownership of a fence at the back. This is in desparate need of repair. The agent took over 4 weeks to contact and get get a reply from their landlord. They were thrn supposed to asses the fence for their... Read Full Review
What agent could do to change your mind?
Come to the property, talk to me in person, see the fence from my side, and then discuss the need for repairs or not. That is all I wanted. I am their neighbour, they should deal with me people like human beings instead of property files to be \"managed\".
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