I am compelled to write this having just moved out of a property. Some of Johns and Co's practices are not only underhanded but illegal. They will try to take money out of your deposit 'final bills' (eg. electrictiy), despite us having settled these ourselves. We lived in a property that started with a broken dishwasher (they were already aware of this prior to moving in) and a broken airconditioning unit which they did not fix in our entire tenancy. The bathroom was so poorly maintained that during the first week of us moving in the bathroom pipes leaked into the below neighbour's flat. The shower also continued leaking on to the bathroom floor every time it was used because of failure by the landlord and John's and Co to maintain the property. Additionally, we booked a move out cleaning to be done as we have a dog (which we paid additional monthly pet fees ) and we used their desired contractor. For a 1 bedroom and 1 bathroom flat to vacuum some dog hair they charged nearly £800 (it is a 500sq flat) and tried to claim that the upholstery was in a bad state. We had covers on all upholstery our entire stay there. This upholstery was severely stained and marked when we moved in due to lack of cleaning and maintenance done by the landlord/ John's and Co. Do not rent through them they are also managing the property and move out process.