The UK's Largest Customer Review Website for the Property Industry

No Image Available

Pennycuick Collins

1.4/5, 46 Reviews
12% Recommended

0% sales valuation accuracy

71% letting valuation accuracy

24% sales fee satisfaction

24% letting fee satisfaction

Contact Us
No Description Found
"TAKE MONEY UNDER FALSE..."

Share On :  FacebookTwitter

1 Star Review

By : 'Paul Crow'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : WV1

6 May 2025
People found this helpful0

Leasehold Pack property sale requested - £462 paid - 710 working days - 1 MONTH LATER & ZIP - DON'T BOTHER RINGING - JUST AN ANSWER PHONE & NOBODY RINGS BACK - CONTACTED 10 TIMES - NO RESPONSE - WORST COMPANY I HAVE EVER DEALT WITH - OMBUDSMAN HERE WE COME AGAIN - YOU WOULD THINK THAT AFTER COSTING THEMM £500 LAST THEY WOULD LEARN


Attached Files

    Comments on Agent Fees

    Over priced but more importantly not delivered

    Was this helpful?:

    Agent Response / Add a Comment

    You can use this form to reply to the above review or a displayed comment on the above review.

    Your name*

    Your email (not displayed)*

    Comment*

    Upload your files

    Please upload file with .jpg, .jpeg or .pdf format

      Please tick the box if you work for this firm

    Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales0%24%£100,000£250,000
    Lettings71%24%£475£950
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    110360001124
    Address

    Pennycuick Collins
    54 Hagley RoadBirmingham, West Midlands
    B16 8PE
    0121 456 1700

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:00 - 17:30
    2. 09:00 - 17:30
    3. 09:00 - 17:30
    4. 09:00 - 17:30
    5. 09:00 - 17:30
    6. Closed
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Social Media
    TwitterEmail
    Latest Properties

    No Property Found

    No Property Found
    Terrible company. They cannot ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Roger'
    Branch : Birmingham, 54 Hagley Road
    Services : Sales (Prospective Vendor/Buyer)
    Would you recommend ? : No

    14 Oct 2025
    People found this helpful

    Terrible company. They cannot be trusted . Stay well ... Read Full Review

    Comments (0)Was this helpful?:
    Appalling Service and Zero ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Anon'
    Branch : Birmingham, 54 Hagley Road
    Services : Letting (Property Management)
    Would you recommend ? : No

    7 Oct 2025
    People found this helpful

    Shocking company. Their service charges are extortionate, and their customer service is nonexistent. They never answer the phone, don’t reply to emails, and even when I contacted every director listed on their website, I got no response. I’d honestly be ashamed to work them — no one there seems to ... Read Full Review

    Comments (0)Was this helpful?:
    TAKE MONEY UNDER FALSE ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Paul'
    Branch : Birmingham, 54 Hagley Road
    Services : 1
    Would you recommend ? : No
    Postcode : WV1

    6 May 2025
    People found this helpful

    Leasehold Pack property sale requested - £462 paid - 710 working days - 1 MONTH LATER & ZIP - DON'T BOTHER RINGING - JUST AN ANSWER PHONE & NOBODY RINGS BACK - CONTACTED 10 TIMES - NO RESPONSE - WORST COMPANY I HAVE EVER DEALT WITH - OMBUDSMAN HERE WE COME AGAIN - YOU WOULD THINK THAT AFTER ... Read Full Review


    Comments on Agent Fees

    Over priced but more importantly not delivered

    Comments (0)Was this helpful?:
    AWFUL ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Dan'
    Branch : Birmingham, 54 Hagley Road
    Services : Sales (As a Buyer)
    Would you recommend ? : No
    Postcode : B46

    2 May 2025
    People found this helpful0

    Awful service company. DO NOT RECOMMEND. Please be wary of purchasing any leasehold property with Pennycuick Collins as the service company. Our service charge has increased from £1500 per year, to £2000 per year, to currently £3000 a year! They do not do the basics which you pay them to do. The ... Read Full Review


    Attached Files
    • Icon
    • Icon
    • Icon
    Comments (0)Was this helpful?:
    Management fee is excessive ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Johndoe'
    Branch : Birmingham, 54 Hagley Road
    Services : Letting (Property Management)
    Would you recommend ? : No
    Postcode : B5

    3 Mar 2025
    People found this helpful0

    Management fee is excessive and isn’t being used to maintain the building. Shocking service, no response from complaints and lack of responsibility building maintenance. Avoid where you can, I’ll be sure to make sure they’re not managing my next investment ... Read Full Review


    Comments on Agent Fees

    £1,400pa

    Comments (0)Was this helpful?:
    I rent a property from these ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Nicola'
    Branch : Birmingham, 54 Hagley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B91

    6 Nov 2024
    People found this helpful0

    I rent a property from these guys who have also just let a property out to my family member of which I enquired about.i cannot talk highly enough of this company. As for ross well...top ... Read Full Review

    Comments (0)Was this helpful?:
    Corrupt and ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Yaz'
    Branch : Birmingham, 54 Hagley Road
    Services : Property Management (They manage our building)
    Would you recommend ? : No
    Postcode : B16

    1 Nov 2024
    People found this helpful1

    Corrupt company. I have an apartment they been getting to evict tenants due to complaints from horror guy downstairs. This company hasnt fixed my leaking ceiling for 2 years and lie out of there teeth. They never cleaned my windows for years the other day i stopped over 1 night after refurb and got ... Read Full Review

    Comments (0)Was this helpful?:
    Awful service company. Bees ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Dan'
    Branch : Birmingham, 54 Hagley Road
    Services : Letting (As a Owner)
    Would you recommend ? : No
    Postcode : B46

    14 Jun 2024
    People found this helpful2

    Awful service company. Anything notified they won’t deal with. They will continue to chase for payments which they increase and ask for double the service when they don’t supply the standard services of cleaning, window cleaning etc alone. I notified our service company of ... Read Full Review

    Comments (0)Was this helpful?:
    Thanks ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Mia'
    Branch : Birmingham, 54 Hagley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : B37

    29 Apr 2024
    People found this helpful0

    I’d like to thank Ross for his support and communication through out the process he made it so easy and I’ve now got my new home So ... Read Full Review

    Comments (0)Was this helpful?:
    shambles. they manage a block ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Steve'
    Branch : Birmingham, 54 Hagley Road
    Services : Property Management (They manage our building)
    Sold price : £600
    Would you recommend ? : No
    Postcode : WS1

    21 Mar 2024
    People found this helpful2

    shambles. they manage a block of flats. roof been leaking for 8 months, nothing done to repair besides sending expensive surveyors in to confirm the roof needs repair. their cost to repair is 3 time my own quotes but they wont do the work due to lack of funds and wont accept my quotes. poor tenant ... Read Full Review

    Comments (0)Was this helpful?:
    OMG they are a complete rip ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Heath'
    Branch : Birmingham, 54 Hagley Road
    Services : Letting (As a Owner)
    Rent PCM : £520
    Would you recommend ? : No
    Postcode : WV14

    28 Nov 2023
    People found this helpful3

    OMG they are a complete rip off.. Our fees for their "management" of our flat is nearly £4,000/year. They are by far the highest charges and you see no benefit at ... Read Full Review

    Comments (0)Was this helpful?:
    Well pennycuick collins ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Andrew'
    Branch : Birmingham, 54 Hagley Road
    Services : Property Management (They manage our estate)
    Would you recommend ? : No
    Postcode : WV14

    13 Aug 2023
    People found this helpful4

    Well pennycuick collins have been the management company for the Claremont development in Bilston for a number of years. In that time the estate has turned into a rat infested tip, with overflowing bins, and general rubbish obstructing all the walkways at the rear of my property, and hedgerows ... Read Full Review

    Comments (0)Was this helpful?:
    Absolutely disgusting company ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Disgusted'
    Branch : Birmingham, 54 Hagley Road
    Services : Property Management (They manage our building)
    Would you recommend ? : No
    Postcode : OX12

    13 Mar 2023
    People found this helpful5

    Absolutely disgusting company who don’t care about anyone but themselves!! Claim to service their properties but where is the evidence?? Health and safety on their sites-a joke. Claim to visit my site but don’t let us leaseholders know-afraid of being confronted I ... Read Full Review

    Comments (0)Was this helpful?:
    No ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Penelope'
    Branch : Birmingham, 54 Hagley Road
    Services : Property Management (They manage our building)
    Sold price : £250000
    Would you recommend ? : No
    Postcode : B73

    25 Feb 2023
    People found this helpful2

    I have been waiting for over 16years for Pennycuick Collins to deal with my unsafe, unusable garage. Two Formal Complaints to senior staff were just ignored. I am in my late 70’s and not in good health. I own my flat pay a service charge for the flat and garage and just cannot ... Read Full Review

    Comments (0)Was this helpful?:
    Very unprofessional, before ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    By : 'Kagid'
    Branch : Birmingham, 54 Hagley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : WV11

    29 Sept 2022
    People found this helpful3

    Very unprofessional, before we moved they said they would "REPAIR" the balcony but they never did. The balcony was full of bird poop. Balcony door/windows, kitchen and bedroom windows were all so bad. All we ask was paint and we'll do the painting they said the landlord will ... Read Full Review

    Comments (0)Was this helpful?:
    Completely unprofessional, ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Pammy'
    Branch : Birmingham, 54 Hagley Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B90

    15 Sept 2022
    People found this helpful2

    Completely unprofessional, don't respond to emails or phone calls. Keep promising to do stuff but never do. Don't know what they do with all the money they get from our properties. They certainly don't spend it on us. Waste of ... Read Full Review

    Comments (0)Was this helpful?:
    Pennycuick are greedy and ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Steven'
    Branch : Birmingham, 54 Hagley Road
    Services : Property Management (They manage our building)
    Would you recommend ? : No
    Postcode : WV14

    5 Sept 2022
    People found this helpful2

    Pennycuick are greedy and impolite. They take far too much money for poor service and lack of professional digression. Can't remember when the grass was last cut or the windows cleaned. ... Read Full Review

    Comments (0)Was this helpful?:
    Pennycuick are rude, ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    UserName

    By : 'Anon'
    Branch : Birmingham, 54 Hagley Road
    Services : Property Management (They manage our building)
    Sold price : £100000
    Would you recommend ? : No
    Postcode : WV14

    16 Aug 2022
    People found this helpful4

    Pennycuick are rude, unprofessional, incompetent and take unreasonable extortionate amounts of money from residents! They do not even use the money to do what they say they will do. Pennycuick are thieves and will involve their solicitors (which residents then have to pay for) for random costs due ... Read Full Review

    Comments (0)Was this helpful?:
    Rob from the poor to give to ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Robin'
    Branch : Birmingham, 54 Hagley Road
    Services : Letting (Property Management)
    Would you recommend ? : No
    Postcode : WV14

    16 Aug 2022
    People found this helpful7

    Rob from the poor to give to the rich. Corporate fever at it's best. See Pennycuick Collins photographs on Facebook they are dining out drinking fine wine and food on our money. It needs stopping now. We may live in a grade two listed property but we cant afford to run our heating or sip ... Read Full Review

    Comments (0)Was this helpful?:
    This company charge ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Lee'
    Branch : Birmingham, 54 Hagley Road
    Services : Letting (As a Owner)
    Rent PCM : £475
    Would you recommend ? : No
    Postcode : WV14

    12 Aug 2022
    People found this helpful5

    This company charge extortionate amounts of money to their customers for service charges. They send you bills with no notice to pay and cannot be reached by telephone. Absolutely terrible service and very, very ... Read Full Review

    Comments (0)Was this helpful?:
    1 - 20 of 46 items
    No Staff Registered

    NaN - NaN of items

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    Last updated at 11/30/2, 12:00:00 AM by allAgents

    Awards won by Pennycuick Collins

    Regional Awards Won by Pennycuick Collins

    Individual Branch Awards