Pennycuick Collins

Management fee is excessive and isn’t being used to maintain the building. Shocking service, no response from complaints and lack of responsibility building maintenance. Avoid where you can, I’ll be sure to make sure they’re not managing my next investment ... Read Full Review

I rent a property from these guys who have also just let a property out to my family member of which I enquired about.i cannot talk highly enough of this company. As for ross well...top ... Read Full Review

Corrupt company. I have an apartment they been getting to evict tenants due to complaints from horror guy downstairs. This company hasnt fixed my leaking ceiling for 2 years and lie out of there teeth. They never cleaned my windows for years the other day i stopped over 1 night after refurb and got ... Read Full Review

Awful service company. Anything notified they won’t deal with. They will continue to chase for payments which they increase and ask for double the service when they don’t supply the standard services of cleaning, window cleaning etc alone. I notified our service company of ... Read Full Review

I’d like to thank Ross for his support and communication through out the process he made it so easy and I’ve now got my new home So ... Read Full Review

shambles. they manage a block of flats. roof been leaking for 8 months, nothing done to repair besides sending expensive surveyors in to confirm the roof needs repair. their cost to repair is 3 time my own quotes but they wont do the work due to lack of funds and wont accept my quotes. poor tenant ... Read Full Review

OMG they are a complete rip off.. Our fees for their "management" of our flat is nearly £4,000/year. They are by far the highest charges and you see no benefit at ... Read Full Review

Well pennycuick collins have been the management company for the Claremont development in Bilston for a number of years. In that time the estate has turned into a rat infested tip, with overflowing bins, and general rubbish obstructing all the walkways at the rear of my property, and hedgerows ... Read Full Review

Absolutely disgusting company who don’t care about anyone but themselves!! Claim to service their properties but where is the evidence?? Health and safety on their sites-a joke. Claim to visit my site but don’t let us leaseholders know-afraid of being confronted I ... Read Full Review

I have been waiting for over 16years for Pennycuick Collins to deal with my unsafe, unusable garage. Two Formal Complaints to senior staff were just ignored. I am in my late 70’s and not in good health. I own my flat pay a service charge for the flat and garage and just cannot ... Read Full Review

Very unprofessional, before we moved they said they would "REPAIR" the balcony but they never did. The balcony was full of bird poop. Balcony door/windows, kitchen and bedroom windows were all so bad. All we ask was paint and we'll do the painting they said the landlord will ... Read Full Review

Completely unprofessional, don't respond to emails or phone calls. Keep promising to do stuff but never do. Don't know what they do with all the money they get from our properties. They certainly don't spend it on us. Waste of ... Read Full Review

Pennycuick are greedy and impolite. They take far too much money for poor service and lack of professional digression. Can't remember when the grass was last cut or the windows cleaned. ... Read Full Review

Pennycuick are rude, unprofessional, incompetent and take unreasonable extortionate amounts of money from residents! They do not even use the money to do what they say they will do. Pennycuick are thieves and will involve their solicitors (which residents then have to pay for) for random costs due ... Read Full Review

Rob from the poor to give to the rich. Corporate fever at it's best. See Pennycuick Collins photographs on Facebook they are dining out drinking fine wine and food on our money. It needs stopping now. We may live in a grade two listed property but we cant afford to run our heating or sip ... Read Full Review

This company charge extortionate amounts of money to their customers for service charges. They send you bills with no notice to pay and cannot be reached by telephone. Absolutely terrible service and very, very ... Read Full Review

Awful company that abuse service charges and rip tenants off. They've ripped everybody in my block off including the Co-op for ridiculous service charges that have at-least doubled since they became the service agents, using tradespeople from miles away to inflate costs, charging for services ... Read Full Review

Never go with these people they are disgrace to the world they lie and they never carry out repairs worse estate agent in the ... Read Full Review

This company is utter shambolic , they don't return calls ... As a maintenance company we've never had AGM's so we can hold them to account about our property concerns and issues.. the prices for works carried out seems to be massively inflated.. avoid this company at all ... Read Full Review

Absolutely terrible. Avoid at all costs! I have been chasing my holding deposit since August 2021. Were now a couple of days away from November and no success. I have called the office several times, left voicemails and no one has responded. After calling many times I raised a complaint via the ... Read Full Review