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Pennycuick Collins

1.4/5, 46 Reviews
12% Recommended

0% sales valuation accuracy

71% letting valuation accuracy

24% sales fee satisfaction

24% letting fee satisfaction

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"Corrupt and..."

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1 Star Review

By : 'Yaz'
Services : Property Management(They manage our building)
Would you recommend ? : No
Postcode : B16

1 Nov 2024
People found this helpful1

Corrupt company. I have an apartment they been getting to evict tenants due to complaints from horror guy downstairs. This company hasnt fixed my leaking ceiling for 2 years and lie out of there teeth. They never cleaned my windows for years the other day i stopped over 1 night after refurb and got stalked by this same guy who been complianing now his complaining that I make noise the concierge disturbed me mid night acting on this guy. I have no tv, radio music appliances running and he said im making noise the management company support him to bully residents they recently even disconnected my property utilities and installed cctv outside my door. These guys are worst ever operate like a mafia gang think they are invincible lie and contradict incompetent as they are never buy where they operate. They somehow act like they own the building and im at their mercy excuse me you are there to serve residents with a nice communal areas. Nor peak in peoples business you treat us like cash cows avoid avoid avoid....

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0%24%£100,000£250,000
Lettings71%24%£475£950
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
110360001124
Address

Pennycuick Collins
54 Hagley RoadBirmingham, West Midlands
B16 8PE
0121 456 1700

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Property Found

No Property Found
Terrible company. They cannot ...

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1 Star Review

By : 'Roger'
Branch : Birmingham, 54 Hagley Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No

14 Oct 2025
People found this helpful

Terrible company. They cannot be trusted . Stay well ... Read Full Review

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Appalling Service and Zero ...

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1 Star Review

By : 'Anon'
Branch : Birmingham, 54 Hagley Road
Services : Letting (Property Management)
Would you recommend ? : No

7 Oct 2025
People found this helpful

Shocking company. Their service charges are extortionate, and their customer service is nonexistent. They never answer the phone, don’t reply to emails, and even when I contacted every director listed on their website, I got no response. I’d honestly be ashamed to work them — no one there seems to ... Read Full Review

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TAKE MONEY UNDER FALSE ...

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1 Star Review

By : 'Paul'
Branch : Birmingham, 54 Hagley Road
Services : 1
Would you recommend ? : No
Postcode : WV1

6 May 2025
People found this helpful

Leasehold Pack property sale requested - £462 paid - 710 working days - 1 MONTH LATER & ZIP - DON'T BOTHER RINGING - JUST AN ANSWER PHONE & NOBODY RINGS BACK - CONTACTED 10 TIMES - NO RESPONSE - WORST COMPANY I HAVE EVER DEALT WITH - OMBUDSMAN HERE WE COME AGAIN - YOU WOULD THINK THAT AFTER ... Read Full Review


Comments on Agent Fees

Over priced but more importantly not delivered

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AWFUL ...

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1 Star Review

By : 'Dan'
Branch : Birmingham, 54 Hagley Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : B46

2 May 2025
People found this helpful0

Awful service company. DO NOT RECOMMEND. Please be wary of purchasing any leasehold property with Pennycuick Collins as the service company. Our service charge has increased from £1500 per year, to £2000 per year, to currently £3000 a year! They do not do the basics which you pay them to do. The ... Read Full Review


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Management fee is excessive ...

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1 Star Review

By : 'Johndoe'
Branch : Birmingham, 54 Hagley Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : B5

3 Mar 2025
People found this helpful0

Management fee is excessive and isn’t being used to maintain the building. Shocking service, no response from complaints and lack of responsibility building maintenance. Avoid where you can, I’ll be sure to make sure they’re not managing my next investment ... Read Full Review


Comments on Agent Fees

£1,400pa

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I rent a property from these ...

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5 Star Review
UserName

By : 'Nicola'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B91

6 Nov 2024
People found this helpful0

I rent a property from these guys who have also just let a property out to my family member of which I enquired about.i cannot talk highly enough of this company. As for ross well...top ... Read Full Review

Comments (0)Was this helpful?:
Corrupt and ...

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1 Star Review

By : 'Yaz'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : B16

1 Nov 2024
People found this helpful1

Corrupt company. I have an apartment they been getting to evict tenants due to complaints from horror guy downstairs. This company hasnt fixed my leaking ceiling for 2 years and lie out of there teeth. They never cleaned my windows for years the other day i stopped over 1 night after refurb and got ... Read Full Review

Comments (0)Was this helpful?:
Awful service company. Bees ...

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1 Star Review

By : 'Dan'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B46

14 Jun 2024
People found this helpful2

Awful service company. Anything notified they won’t deal with. They will continue to chase for payments which they increase and ask for double the service when they don’t supply the standard services of cleaning, window cleaning etc alone. I notified our service company of ... Read Full Review

Comments (0)Was this helpful?:
Thanks ...

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5 Star Review
UserName

By : 'Mia'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B37

29 Apr 2024
People found this helpful0

I’d like to thank Ross for his support and communication through out the process he made it so easy and I’ve now got my new home So ... Read Full Review

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shambles. they manage a block ...

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1 Star Review

By : 'Steve'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our building)
Sold price : £600
Would you recommend ? : No
Postcode : WS1

21 Mar 2024
People found this helpful2

shambles. they manage a block of flats. roof been leaking for 8 months, nothing done to repair besides sending expensive surveyors in to confirm the roof needs repair. their cost to repair is 3 time my own quotes but they wont do the work due to lack of funds and wont accept my quotes. poor tenant ... Read Full Review

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OMG they are a complete rip ...

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1 Star Review

By : 'Heath'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Owner)
Rent PCM : £520
Would you recommend ? : No
Postcode : WV14

28 Nov 2023
People found this helpful3

OMG they are a complete rip off.. Our fees for their "management" of our flat is nearly £4,000/year. They are by far the highest charges and you see no benefit at ... Read Full Review

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Well pennycuick collins ...

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1 Star Review

By : 'Andrew'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our estate)
Would you recommend ? : No
Postcode : WV14

13 Aug 2023
People found this helpful4

Well pennycuick collins have been the management company for the Claremont development in Bilston for a number of years. In that time the estate has turned into a rat infested tip, with overflowing bins, and general rubbish obstructing all the walkways at the rear of my property, and hedgerows ... Read Full Review

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Absolutely disgusting company ...

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1 Star Review

By : 'Disgusted'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : OX12

13 Mar 2023
People found this helpful5

Absolutely disgusting company who don’t care about anyone but themselves!! Claim to service their properties but where is the evidence?? Health and safety on their sites-a joke. Claim to visit my site but don’t let us leaseholders know-afraid of being confronted I ... Read Full Review

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No ...

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1 Star Review

By : 'Penelope'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our building)
Sold price : £250000
Would you recommend ? : No
Postcode : B73

25 Feb 2023
People found this helpful2

I have been waiting for over 16years for Pennycuick Collins to deal with my unsafe, unusable garage. Two Formal Complaints to senior staff were just ignored. I am in my late 70’s and not in good health. I own my flat pay a service charge for the flat and garage and just cannot ... Read Full Review

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Very unprofessional, before ...

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1 Star Review
UserName

By : 'Kagid'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WV11

29 Sept 2022
People found this helpful3

Very unprofessional, before we moved they said they would "REPAIR" the balcony but they never did. The balcony was full of bird poop. Balcony door/windows, kitchen and bedroom windows were all so bad. All we ask was paint and we'll do the painting they said the landlord will ... Read Full Review

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Completely unprofessional, ...

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1 Star Review

By : 'Pammy'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B90

15 Sept 2022
People found this helpful2

Completely unprofessional, don't respond to emails or phone calls. Keep promising to do stuff but never do. Don't know what they do with all the money they get from our properties. They certainly don't spend it on us. Waste of ... Read Full Review

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Pennycuick are greedy and ...

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1 Star Review

By : 'Steven'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : WV14

5 Sept 2022
People found this helpful2

Pennycuick are greedy and impolite. They take far too much money for poor service and lack of professional digression. Can't remember when the grass was last cut or the windows cleaned. ... Read Full Review

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Pennycuick are rude, ...

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1 Star Review
UserName

UserName

By : 'Anon'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our building)
Sold price : £100000
Would you recommend ? : No
Postcode : WV14

16 Aug 2022
People found this helpful4

Pennycuick are rude, unprofessional, incompetent and take unreasonable extortionate amounts of money from residents! They do not even use the money to do what they say they will do. Pennycuick are thieves and will involve their solicitors (which residents then have to pay for) for random costs due ... Read Full Review

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Rob from the poor to give to ...

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1 Star Review

By : 'Robin'
Branch : Birmingham, 54 Hagley Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : WV14

16 Aug 2022
People found this helpful7

Rob from the poor to give to the rich. Corporate fever at it's best. See Pennycuick Collins photographs on Facebook they are dining out drinking fine wine and food on our money. It needs stopping now. We may live in a grade two listed property but we cant afford to run our heating or sip ... Read Full Review

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This company charge ...

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1 Star Review

By : 'Lee'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Owner)
Rent PCM : £475
Would you recommend ? : No
Postcode : WV14

12 Aug 2022
People found this helpful5

This company charge extortionate amounts of money to their customers for service charges. They send you bills with no notice to pay and cannot be reached by telephone. Absolutely terrible service and very, very ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

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