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The UK's Largest Customer Review Website for the Property Industry

1.4/5, 46 Reviews
12% Recommended
0% sales valuation accuracy
71% letting valuation accuracy
24% sales fee satisfaction
24% letting fee satisfaction
By : 'Andrew Brass'
Services : Property Management(They manage our estate)
Would you recommend ? : No
Postcode : WV14
Well pennycuick collins have been the management company for the Claremont development in Bilston for a number of years. In that time the estate has turned into a rat infested tip, with overflowing bins, and general rubbish obstructing all the walkways at the rear of my property, and hedgerows that haven't been cut back in years. All pennycuick says is can you send some photos and then does absolutely nothing. All this company is good for is hiking up the service charge and then delivering a disgusting level of service. At least dick Turpin wore a mask.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 24% | £100,000 | £250,000 |
| Lettings | 71% | 24% | £475 | £950 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 10 | 3 | 6 | 0 | 0 | 0 | 1 | 1 | 24 |
Pennycuick Collins
54 Hagley Road, Birmingham, West Midlands
B16 8PE
0121 456 1700
By : 'Roger'
Branch : Birmingham, 54 Hagley Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Terrible company. They cannot be trusted . Stay well ... Read Full Review
By : 'Anon'
Branch : Birmingham, 54 Hagley Road
Services : Letting (Property Management)
Would you recommend ? : No
Shocking company. Their service charges are extortionate, and their customer service is nonexistent. They never answer the phone, don’t reply to emails, and even when I contacted every director listed on their website, I got no response. I’d honestly be ashamed to work them — no one there seems to ... Read Full Review
By : 'Paul'
Branch : Birmingham, 54 Hagley Road
Services : 1
Would you recommend ? : No
Postcode : WV1
Leasehold Pack property sale requested - £462 paid - 710 working days - 1 MONTH LATER & ZIP - DON'T BOTHER RINGING - JUST AN ANSWER PHONE & NOBODY RINGS BACK - CONTACTED 10 TIMES - NO RESPONSE - WORST COMPANY I HAVE EVER DEALT WITH - OMBUDSMAN HERE WE COME AGAIN - YOU WOULD THINK THAT AFTER ... Read Full Review
Over priced but more importantly not delivered
By : 'Dan'
Branch : Birmingham, 54 Hagley Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : B46
Awful service company. DO NOT RECOMMEND. Please be wary of purchasing any leasehold property with Pennycuick Collins as the service company. Our service charge has increased from £1500 per year, to £2000 per year, to currently £3000 a year! They do not do the basics which you pay them to do. The ... Read Full Review



By : 'Johndoe'
Branch : Birmingham, 54 Hagley Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : B5
Management fee is excessive and isn’t being used to maintain the building. Shocking service, no response from complaints and lack of responsibility building maintenance. Avoid where you can, I’ll be sure to make sure they’re not managing my next investment ... Read Full Review
£1,400pa

By : 'Nicola'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B91
I rent a property from these guys who have also just let a property out to my family member of which I enquired about.i cannot talk highly enough of this company. As for ross well...top ... Read Full Review
By : 'Yaz'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : B16
Corrupt company. I have an apartment they been getting to evict tenants due to complaints from horror guy downstairs. This company hasnt fixed my leaking ceiling for 2 years and lie out of there teeth. They never cleaned my windows for years the other day i stopped over 1 night after refurb and got ... Read Full Review
By : 'Dan'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B46
Awful service company. Anything notified they won’t deal with. They will continue to chase for payments which they increase and ask for double the service when they don’t supply the standard services of cleaning, window cleaning etc alone. I notified our service company of ... Read Full Review

By : 'Mia'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B37
I’d like to thank Ross for his support and communication through out the process he made it so easy and I’ve now got my new home So ... Read Full Review
By : 'Steve'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our building)
Sold price : £600
Would you recommend ? : No
Postcode : WS1
shambles. they manage a block of flats. roof been leaking for 8 months, nothing done to repair besides sending expensive surveyors in to confirm the roof needs repair. their cost to repair is 3 time my own quotes but they wont do the work due to lack of funds and wont accept my quotes. poor tenant ... Read Full Review
By : 'Heath'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Owner)
Rent PCM : £520
Would you recommend ? : No
Postcode : WV14
OMG they are a complete rip off.. Our fees for their "management" of our flat is nearly £4,000/year. They are by far the highest charges and you see no benefit at ... Read Full Review
By : 'Andrew'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our estate)
Would you recommend ? : No
Postcode : WV14
Well pennycuick collins have been the management company for the Claremont development in Bilston for a number of years. In that time the estate has turned into a rat infested tip, with overflowing bins, and general rubbish obstructing all the walkways at the rear of my property, and hedgerows ... Read Full Review
By : 'Disgusted'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : OX12
Absolutely disgusting company who don’t care about anyone but themselves!! Claim to service their properties but where is the evidence?? Health and safety on their sites-a joke. Claim to visit my site but don’t let us leaseholders know-afraid of being confronted I ... Read Full Review
By : 'Penelope'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our building)
Sold price : £250000
Would you recommend ? : No
Postcode : B73
I have been waiting for over 16years for Pennycuick Collins to deal with my unsafe, unusable garage. Two Formal Complaints to senior staff were just ignored. I am in my late 70’s and not in good health. I own my flat pay a service charge for the flat and garage and just cannot ... Read Full Review

By : 'Kagid'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WV11
Very unprofessional, before we moved they said they would "REPAIR" the balcony but they never did. The balcony was full of bird poop. Balcony door/windows, kitchen and bedroom windows were all so bad. All we ask was paint and we'll do the painting they said the landlord will ... Read Full Review
By : 'Pammy'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B90
Completely unprofessional, don't respond to emails or phone calls. Keep promising to do stuff but never do. Don't know what they do with all the money they get from our properties. They certainly don't spend it on us. Waste of ... Read Full Review
By : 'Steven'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : WV14
Pennycuick are greedy and impolite. They take far too much money for poor service and lack of professional digression. Can't remember when the grass was last cut or the windows cleaned. ... Read Full Review


By : 'Anon'
Branch : Birmingham, 54 Hagley Road
Services : Property Management (They manage our building)
Sold price : £100000
Would you recommend ? : No
Postcode : WV14
Pennycuick are rude, unprofessional, incompetent and take unreasonable extortionate amounts of money from residents! They do not even use the money to do what they say they will do. Pennycuick are thieves and will involve their solicitors (which residents then have to pay for) for random costs due ... Read Full Review
By : 'Robin'
Branch : Birmingham, 54 Hagley Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : WV14
Rob from the poor to give to the rich. Corporate fever at it's best. See Pennycuick Collins photographs on Facebook they are dining out drinking fine wine and food on our money. It needs stopping now. We may live in a grade two listed property but we cant afford to run our heating or sip ... Read Full Review
By : 'Lee'
Branch : Birmingham, 54 Hagley Road
Services : Letting (As a Owner)
Rent PCM : £475
Would you recommend ? : No
Postcode : WV14
This company charge extortionate amounts of money to their customers for service charges. They send you bills with no notice to pay and cannot be reached by telephone. Absolutely terrible service and very, very ... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents