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Butlin Property Services Limited
1/5, 4 Reviews
0% Recommended
0% letting valuation accuracy
33% letting fee satisfaction
No Description Found
"This company managed a..."
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1 Star Review
By : 'Katy'
Services : Property Management(They manage our building)
Would you recommend ? : No
Postcode : LE11
12 Mar 2024
People found this helpful1
This company managed a building of 76 flats between 2020 and 2024 and the communal areas were continually unclean, lights broken, lift broken for 2 weeks, no cover for concierge illness or annual leave. The staff they employed are lovely, just unable to do their job under terrible management. Failing after failing. Would not let them look after a 1 bed house while on holiday for a week.
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By : Julie
24 Sept 2024Katy, just found your review & couldn't agree with you more. I own & live in a flat in a development managed (if you can call it that) by Butlins. They never visit, electric gates broken for over a year, repairs in communal areas substandard, garden left scruffy & uncared for etc. Butlin staff breathtakingly arrogant even breached our lease and only ceased when we got a solicitor at our own cost. Service charges increase every year without explanation & won't provide a statement of what was actually spent at the end of the year. You are well rid of them.
By : Salima
2 Nov 2025I pulled out of buying a flat after awful communication with them. Could not justify why service charge has nearly double in just over four years. Sent a leasehold pack to my solicitor with someone else's information and refused to confirm services charges because ",GPDR", Which doesn't make sense. £80K per year to look after 40 flats?
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Latest Reviews
Holly-Ann Bartram
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 33.00% | £525 | £1,200 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Address
Butlin Property Services Limited
40 Howard Road, Clarendon Road, Leicester, Leicestershire
LE2 1XG
0116 2745778
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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This company managed a ...
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1 Star Review
By : 'Katy'
Branch : Leicester, 40 Howard Road, Clarendon Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : LE11
12 Mar 2024
People found this helpful1
This company managed a building of 76 flats between 2020 and 2024 and the communal areas were continually unclean, lights broken, lift broken for 2 weeks, no cover for concierge illness or annual leave. The staff they employed are lovely, just unable to do their job under terrible management. ... Read Full Review
Comments (2)Was this helpful?:
By : Julie
24 Sept 2024Katy, just found your review & couldn't agree with you more. I own & live in a flat in a development managed (if you can call it that) by Butlins. They never visit, electric gates broken for ...
If I could put ZERO stars I ...
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1 Star Review
By : 'Holly-Ann'
Branch : Leicester, 40 Howard Road, Clarendon Road
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : No
Postcode : LE1
11 Oct 2021
People found this helpful3
If I could put ZERO stars I most defiantly would. I've been dealing with this pathetically useless company for six years now and they just get worse and WORSE. The staff are SO useless, unhelpful, rude, they look very unpresentable , never answer the phone, NEVER attend to ANYTHING and when ... Read Full Review
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Worst agent ever please avoid ...
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1 Star Review
By : 'D'
Branch : Leicester, 40 Howard Road, Clarendon Road
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : No
Postcode : LE11
13 Feb 2019
People found this helpful5
I can't describe how bad my experience was with this worst agency ever. It was only the start of tenancy and it started with load of lies. I was the first customer to see a property in Loughborough on rightmove and I was booked an appointment for viewing. I highlighted clearly that I wanted ... Read Full Review
Comments on Agent Fees
Very bad because of bad service obviously
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Our flat was flooded on ...
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1 Star Review
By : 'Nathan'
Branch : Leicester, 40 Howard Road, Clarendon Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LE1
20 Aug 2017
People found this helpful3
Our flat was flooded on Friday, August 18th, 2017 after 5pm when our neighbor's boiler broke and starting spewing water. Our neighbor was away, so no one could open the flat door to let a plumber shut off the water. When I tried to call Butlin Property Services, who manage our block of flats, they ... Read Full Review
Comments (1)Was this helpful?:
By : Thomas Butlin
13 Sept 2017Dear Mr Brown, As I have replied to your google review with the same content on the 20th August. I will summarise the response here. - There are emergency numbers posted on the notice boards. -...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
