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Leeds, LS6
2.1/5, 7 Reviews
29% Recommended
33% letting valuation accuracy
0% letting fee satisfaction
No Description Found
"AVOID..."
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1 Star Review
By : 'James'
Services :
Would you recommend ? : No
Postcode : LS6
6 May 2024
People found this helpful0
I write this review to inform the public of the unethical practices of this company, this is speaking from a former employee. The company micromanage and treat their staff with no respect, the salary is absolutely shocking for the expected hours worked - no work / life balance at all, management constantly threatens your job if you don’t play ball with them. The service levels there are the most horrific I’ve ever experienced in my 14 years in the industry, especially from a landlord perspective who pays a large management fee each month when the property management team are not locally based and from my experience have no clue what is going on most of the time and appear not remotely interested, then there is the accounts team, again not locally based and don’t chase landlords arrears - I mean at the 2 month point they actually send you a letter as a landlord suggesting you seek legal assistance - wow talk about washing their hands with you when things get tough! The property inspection are rarely carried out, there was over 100 outstanding at the Headingley branch before I resigned - how shocking is that and they don’t even care! They also regularly run incentives for staff to post fake testimonials to increase their credibility in the industry.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 33% | 0% | £475 | £800 |
Address
William H Brown
1 Arndale Centre Otley Road Headingley, Leeds, Yorkshire
LS6 2UE
0113 278 5337
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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William H Brown Branches (View All 145)
AVOID ...
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1 Star Review
By : 'James'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : LS6
6 May 2024
People found this helpful0
I write this review to inform the public of the unethical practices of this company, this is speaking from a former employee. The company micromanage and treat their staff with no respect, the salary is absolutely shocking for the expected hours worked - no work / life balance at all, management... Read Full Review
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Think twice before renting ...
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1 Star Review
By : 'Danny'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : LS6
7 Nov 2022
People found this helpful0
Think twice before renting from William H. Brown! I am renting a flat from them. The entrance door is a menace. See the pictures. The space between the entrance door and the jamb is so big that I can put my finger in it. Note: The pictures where the door is reddish-brown are taken from... Read Full Review
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Well handled sales process. ...
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5 Star Review
By : 'Jack'
Services : Sales( As a Vendor )
Sold price : £245000
Would you recommend ? : Yes
Postcode : LS6
10 Sept 2019
People found this helpful0
Well handled sales process. Everything done as said. Sold property within days. Follow up to completion good. Laura Nunney was very good and... Read Full Review
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Rowan Moore was very helpful ...
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5 Star Review
By : 'Susanna'
Services : Letting( As a Owner )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : BD4
4 Aug 2016
People found this helpful1
Rowan Moore was very helpful and great at getting back to me. He now looks after the Wakefield area and I wish he was still looking after the Bradford Area covering my property I rent out. Easy to talk to and honest.. come back Rowan... Read Full Review
Comments on Agent Fees
Fine
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By : Rowan Moore
4 Aug 2016Hi Susannah thank you so much for your kind comments. Pleasure managing your property, great land lords make our job...
Dont stick to times. Very ...
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1 Star Review
By : 'James'
Services : Letting( As a Owner )
Sold price : £100000
Would you recommend ? : No
Postcode : LS6
5 Jul 2015
People found this helpful2
Dont stick to times. Very reactive. Not helpful. Play buyers off against each other! Send trainee agents, Not as good as local... Read Full Review
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I rented a property from ...
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1 Star Review
By : 'HayleyC'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : LS7
22 Jun 2015
People found this helpful2
I rented a property from William H Brown for just over 3 years. Over the time of renting the property repairs were not carried out the living room ceiling collapsed, a large glass mirrored wardrobe door fell and smashed on my 5 year old sons head, the area was known for mice the house had mice and ... Read Full Review
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If you want a professional ...
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1 Star Review
By : 'Karnation8'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : LS16
8 Aug 2013
People found this helpful5
If you want a professional estate agent to sell your house, be warned and do not use William Brown in Headingley. They lied to the tenants and told them they could have furniture when I expressed that I would like to rent the flat unfurnished. They do not take your instructions seriously or they... Read Full Review
What agent could do to change your mind?
Refund the money on the furniture that they made me buy for no reason. Apologize for the lying. Pay attention to what the landlords are saying they should write it down give it to the landlord for confirmation.
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