The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 188 Reviews
95% Recommended
91% sales valuation accuracy
95% sales fee satisfaction

Roman
By : 'Moran Tennenbaum'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : TW1
We were recently able to find our next flat with the help of Roman. He contacted us with a specific flat in mind, that matched our needs and budget. He was able to accommodate our schedule for a viewing, and even advised us on negotiating on the rate and furniture. Communication was very easy, and we received helpful and quick replies to all our questions. Even though we weren't sure about the flat from simply viewing it online- he suggested we come take a look for ourselves- and he was not wrong! Would happily work with him again.
By : Chase Buchanan
31 Oct 2023Hi Moran, Many thanks for your 5* review and comments, we are delighted that you found Roman so helpful and efficient. Best wishes, Chase Buchanan
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 91% | 95.00% | £0 | £0 |
Chase Buchanan
122 Heath Road, Twickenham, Middlesex
TW1 4BW
020 8744 2111

By : 'Moran'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
We were recently able to find our next flat with the help of Roman. He contacted us with a specific flat in mind, that matched our needs and budget. He was able to accommodate our schedule for a viewing, and even advised us on negotiating on the rate and furniture. Communication was very easy,... Read Full Review
By : Chase Buchanan
31 Oct 2023Hi Moran, Many thanks for your 5* review and comments, we are delighted that you found Roman so helpful and efficient. Best wishes, Chase...

By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : TW1
Excellent to work with Roman He was very courteous and swift to get the paper work... Read Full Review
By : Chase Buchanan
29 Jul 2023Many thanks for your 5* review and comments, we really appreciate it. Kind regards, Chase...

By : 'Lena'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW2
I was very impressed with the efficiency of the Sales-and Lettings Team at Twickenham with the purchase of my property. A huge thanks to Candace Cherry for her professional guidance and a big thank you to Lorenc Denizi for his professional and efficiency eg letting my property within a week!... Read Full Review
By : Chase Buchanan
9 Dec 2022Dear Lena, Thank you for this wonderful 5* review for Lorenc. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive...

By : 'Beverley'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW2
Lorenc was very quick to respond and set up a viewing I wanted. Straight to the point with no... Read Full Review
By : Chase Buchanan
5 Nov 2022Many thanks for your 5* review and comments Beverley, we really appreciate it. Kind regards, Chase...
By : 'Students'
Services : Letting( As a Tenant )
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : TW1
Being students and trying to find a place to rent for our accommodation for the next two years of our degree was proving difficult. When we got in touch with Chase Buchanan it was a simple process and very easy. The estate agent who helped us find this place was very helpful and knowledgeable about ... Read Full Review
By : Chase Buchanan
26 May 2021Many thanks for your kind words and 5 star review, we really appreciate your comments. Best wishes, Chase...
By : 'Tereza'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : TW1
The worst renting experience in the UK for the past 5 years. I rented my first flat through Chase Buchanan 5 years ago and they completely took advantage of my inexperience. The letting agent was great to deal with and promised professional cleaning before I move in, however things went downhill... Read Full Review

By : 'Rita'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : TW1
Just rented my first property through the Twickenham branch. Great service and everything was done so efficiently and smoothly. Property management are super responsive too. Thank you to Lorenc and his team. Would definitely recommend to... Read Full Review
By : Chase Buchanan
28 Sept 2020Dear Rita, Thank you very much for your 5 star review and great comments for Lorenc and the management team. We are delighted that you found the service excellent. Regards, Chase...

By : 'Mr'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : TW1
I would like to thank Tyrone for his help with finding me a property in Twickenham. He understood our needs and help us through the process the whole way. Thank you... Read Full Review
By : Chase Buchanan
19 Dec 2019Dear Mr Boxall, Thank you so much for your comments about Tyrone, we are delighted that he found you your new home and helped you with the process. Warm regards, Chase...

By : 'Marine'
Services : Letting( As a Tenant )
Rent PCM : £1425
Would you recommend ? : Yes
Postcode : TW1
RENTING A FLAT IN TWICKENHAM: Coming fresh from France, it was not easy for the two of us to find a flat to rent that could suit all of our criteria in the short amount of time we had before the beginning of our school year. However, Chase Buchanan has been the place for us! Indeed, Lorenc... Read Full Review
By : Chase Buchanan
20 Sept 2019Dear Marine, Thank you very much for your great comments for Lorenc and Chris. We are delighted that you were so impressed with the service received and that you are really happy in your new home....

By : 'danielle'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW2
Lorenc Denzi was very friendly and very helpful answered all my questions was there on time. went above and beyond to make sure i got the property i wanted. i would definitely recommend as i received amazing... Read Full Review
By : Chase Buchanan
20 Sept 2019Hi Danielle, Many thanks for your lovely comments about the service you received from Lorenc. Your recommendation is much appreciated and we hope you are enjoying your new home. Warm...

By : 'Mr'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : TW2
Lorenc showed us a flat that we have just moved into. Lorenc’s knowledge of the area is brilliant and helped us make a decision on the flat. Thanks for sorting us... Read Full Review
By : Chase Buchanan
20 Sept 2019Dear Mr & Mrs Thornton, Thank you very much for your review for Lorenc. We are delighted that he helped you with finding your new home and hope you are enjoying it. Kind regards, Chase...

By : 'Sian'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW1
Have rented our property through Chase now for various years and am writing this review as I would like to make a particular mention of Lorenc. The quality of his service and professionalism in every aspect of the business is top notch. He is extremely personable and is always prompt in dealing... Read Full Review
By : Chase Buchanan
28 Aug 2019Dear Sian, We are delighted to hear that Lorenc has provided you with such a great service over the years and really appreciate your comments. Kind regards, Chase...

By : 'Chloe'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW18
Had a lovely experience with a young lady called Emma was very helpful answered all my questions and went above and beyond to ensure me and my partner were satisfied. Thank... Read Full Review
By : Chase Buchanan
8 Aug 2019Hi Chloe, Many thanks for your lovely comments, we are really pleased to hear that you found Emma so helpful and efficient. Warm regards, Chase...

By : 'John'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
Lorenc was friendly, easy to deal with and accommodating with our requests. Hassle free move. Would use Chase Buchanan... Read Full Review
By : Chase Buchanan
24 Jul 2019Hi John, Many thanks for your great review, we really appreciate your recommendation and are delighted that you found Lorenc so helpful. Warm regards, Chase...

By : 'Ferdian'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : TW1
Excellent Service, Fast Response Recommend to use Chase Buchanan for renting around Richmond / Twickenham. Lorenc Denizi is really responsive as an agent. He cares enough to call from time to time to help me progress with my tenancy application. The best house agent I have ever... Read Full Review
By : Chase Buchanan
24 Jul 2019Hi Ferdian, Many thanks for your great comments for Lorenc, we are delighted that you found the service excellent and we really appreciate your recommendation. Warm regards, Chase...

By : 'Marion'
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : TW2
Lorenz and all the staff at Twickenham branch have provided an excellent service, quickly finding me a Tennant and making the handover effortless. They are extremely proactive and always putting my interests... Read Full Review
By : Chase Buchanan
24 Jul 2019Dear Marion, We are delighted that you found the service excellent by Lorenc and the team and really appreciate your lovely comments. We look forward to helping again in the future. Thank...

By : 'Monika'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW2
We are so pleased that we met Scott who helped us to find the right place for us in Twickenham. Scott was really friendly and helpful during the whole application process. Scott is very quick in his response and keep you up to date with all the necessary information. I am so glad we listened to his ... Read Full Review
By : Chase Buchanan
5 Jul 2019Dear Monika & Pete, Thank you very much for your review for Scott, it's good to know that you found him so helpful and efficient and we hope you are enjoying your new home in Twickenham. Best...

By : 'Celia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
Rory helped me find a home when I needed to do so at very short notice. He understood what I was looking for and was able to find me a flat that ticked all my boxes and was readily available. Excellent negotiator... Read Full Review
Reasonable
By : Chase Buchanan
30 May 2019Hi Celia, Thank you very much for your review, we are really pleased that Rory found you a new home and that you were impressed with his service. Kind regards, Chase...

By : 'Cuneyt'
Services : Letting( As a Tenant )
Rent PCM : £1775
Would you recommend ? : Yes
Postcode : TW13
Scott was very friendly and helpful from the beginning till the end. We felt very confident and happy, and we recommend him all our close friends who are planning to move to Twickenham area. Thank you very much... Read Full Review
Everyting was perfect
By : Chase Buchanan
30 May 2019Thank you very much for taking the time to post your review, we really appreciate your recommendation and hope we can be of service again in the future. Kind regards, Chase...

By : 'Susan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW2
I have had some bad experiences with different estate agent companies, but meeting Scott in Twickenhams Buchanan's made my new flat process run very smoothly, I felt very relaxed knowing I could contact Scott and ask even the smallest questions and be answered with patience and... Read Full Review
Good
By : Chase Buchanan
30 May 2019Hi Susan, We are delighted that your experience was so positive with Scott and you felt reassured by him. We hope we can help again in the future. Kind regards, Chase...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10/13/2016, 3:20:17 AM by allAgents