The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4.8/5, 88 Reviews
94% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
92% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100.00% | 100% | £155,000 | £985,000 |
Lettings | 100% | 92% | £750 | £3,750 |
Chase Buchanan
101 High Street, Hampton Hill, Middlesex
TW12 1NJ
020 8941 7576
By : 'A'
Services : Letting( As a Owner )
Rent PCM : £3750
Would you recommend ? : Yes
Postcode : TW11
We recently let one of our properties in Teddington and the team at Chase Buchanan were great from the get go. Vanessa Kelmendi, in particular, went above and beyond providing an excellent service. From conducting a number of site visits along with attention to detail to ensuring we got the... Read Full Review
By : Chase Buchanan
29 Mar 2023Thank you for your lovely review for Vanessa, she will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase...
By : 'Melissa'
Services : Letting( As a Owner )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : TW3
I have been dealing with Audrey in the Residential Concierge Service for the past 2 years. I live overseas and have wanted peace of mind that our property is being well looked after. From the initial sourcing of our fabulous tenants, to the care and response on any issues, I am able to talk... Read Full Review
By : Chase Buchanan
2 Mar 2022We are delighted to hear that you have found Audrey and the team so helpful and efficient over the past two years and really appreciate your 5*...
By : 'Paula'
Services : Sales( As a Buyer )
Sold price : £155000
Would you recommend ? : Yes
Postcode : TW12
Anna Masters assistant Manager of the Hampton Hill sales office sold me my current property earlier this year and even during the stressful lockdown period ! She kept in touch updating me every step of the process!! Going above and beyond the usual service an estate agent provides!!! She has... Read Full Review
By : Chase Buchanan
7 Sept 2020Dear Paula, Thank you for your 5 star review about Anna. We are very pleased to hear you found her extremely helpful and professional. Best of luck in your new home. Thanks again, Chase...
By : 'Michael'
Services : Letting( As a Tenant )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : TW12
It is my first time renting a property and Nick and his team at Hampton shill has made the whole process easy and relaxed. There is a sense of reliability from them that certainly eases you into the process if you’re a first time tenant. I would highly recommend Chase Buchanan to anyone... Read Full Review
By : Chase Buchanan
26 Feb 2020Dear Michael, We are so pleased to hear that Nick made your search easier. I hope you are very happy in your new home! Any questions along the way, please feel free to contact us. Best wishes, Lucy...
By : 'Angharad'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW12
We had an excellent experience from start to finish. Rob Dawson was highly professional but warm and personable. I felt he was being straightforward and honest with us. I would recommend him without... Read Full Review
By : Chase Buchanan
10 Feb 2020Hi Angharad, Thank you for taking the time to leave such a lovely review. It has been a pleasure working with you and we also look forward to doing so in the future. Warm regards, Chase...
By : 'Giovanni'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : TW12
I have recently rented a Hampton Hill flat through Chase Buchanan. I would like to thank Nick ( lettings team) I found Nick extremely professional and friendly to deal with, made the whole process stress free. Would highly... Read Full Review
By : Chase Buchanan
10 Feb 2020Hi Giovanni, thank you for taking the time to leave us such fabulous feedback and awarding chase Buchanan 5 stars! I know Nick will be thrilled you were so pleased with the service he delivered. All...
By : 'mohan'
Services : Sales( As a Vendor )
Sold price : £925000
Would you recommend ? : Yes
Postcode : TW12
Chase Buchanan Hampton Hill office recently sold my 4 bed detached house in Hampton. I still cannot believe they arranged 4 viewings within 24 hrs of listing the property online and a "strong offer" was accepted by me on the same day. The level of service provided by all team members... Read Full Review
By : Chase Buchanan
17 Jan 2020Hi Mohan, thank you so much for taking the time to leave such an awesome five star review! We are thrilled to hear how impressed you are with the excellent, friendly and helpful service that you have ...
By : 'Philip'
Services : Letting( As a Owner )
Rent PCM : £1475
Would you recommend ? : Yes
Postcode : TW12
I have recently rented my Hampton Hill flat out through Chase Buchanan. All the staff that I have dealt with have been very professional, helpful, knowledgeable and friendly. They have handled the whole listing process efficiently and ensured that a suitable tenant was found very quickly,... Read Full Review
By : Chase Buchanan
10 Jan 2020Hi Philip, Thank you so much for taking the time to leave such a wonderful five star review! We are so pleased to hear how our fabulous team in Hampton Hill were able to hit the mark and to...
By : 'Meredith'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : TW12
We could not thank and praise Ellie (Lettings team) more highly. Ellie was professional, courteous and accommodating. We expressed a strong and very keen interest in a property to let and Ellie then efficiently arranging not 1 but 2 separate viewings within 4 hour timescale, then worked and... Read Full Review
By : Chase Buchanan
12 Aug 2019Hi Meredith, thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear how impressed you have been with Ellie. I know that she will be delighted with your...
By : 'Irene'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW12
The very professional, friendly and efficient Hampton Hill team ensured that we received the best advice and guidance in selling our property. They also went the extra mile in always being available, should we need... Read Full Review
Good
By : John Sawyer
29 Apr 2019Thank You for your kind words. I would like to wish you all the best with onward move. Kind Regards...
By : 'Leonard'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW11
I am very grateful that we had someone like Juliana to deal with, she was very very helpful and easy to talk to from start to finish, great... Read Full Review
Very good
By : Lianne Gregory
28 Nov 2018Hi Leonard, Thank you for your kind words. I'm pleased to hear your move was seamless from start to finish with Juliana! Enjoy our new...
By : 'Phil'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : TW12
Met with Juliana to see a few properties advertised, from initial meeting she was extremely professional and made the whole experience a really positive one and wanted to ensure I found the right property for me from the brief I gave her. Couldn't recommend her enough, helped me find the... Read Full Review
The fees were transparent and upfront and around what id expect to pay. No hidden costs
By : Lianne Gregory
27 Nov 2018Hi Phil, I'm so pleased to hear Juliana found you the perfect property. Good luck in your new...
By : 'Local'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW12
We have just sold an island property which was unmortgagable and had access by boat only. Anna, Jordan and John were most professional and helpful with all the prospective buyers explaining the difficulties. We've completed now and I recommend Anna and the team... Read Full Review
The agents fees were very reasonable.
By : Chase Buchanan
27 Nov 2018Thank you for your review, we are delighted to hear your kind feedback on Anna and the team. If we can assist you in anyway in the future, please do not hesitate to get in touch. You know where we...
By : 'Chrissie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW12
Anna was at all times professional but approachable and was willing to go that little bit further in order to assist in both the successful sale of my bungalow and purchase of my flat. I was also given valuable advice on all matters related to selling and purchasing and am extremely grateful to her ... Read Full Review
I think the fees are satisfactory
By : Chase Buchanan
14 Nov 2018Thank you for your review Chrissie. We're glad that you had a positive experience with us and please get in touch should you need any further...
By : 'Susan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW26
I had the pleasure of dealing with Juliana at Chase Buchanan In Hampton Hill and she made my search process so much easier. She was very professional and all the advice she gave was useful. I would definitely... Read Full Review
By : Lianne Gregory
15 Nov 2018Dear Susan, We are so pleased to hear that Juliana made your search easier. I hope you are very happy in your new home! Any questions along the way, please feel free to contact us. Best...
By : 'Simon'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW12
We recently sold our house and bought another through Chase Buchanan, Hampton Hill. Our chain was not straightforward but Chris and John at Chase did an incredible job of keeping everything on track. These guys are straightforward, work hard and communicate effectively. Definitely far better... Read Full Review
Fair
By : John Sawyer
18 Oct 2018Thank You for your kind...
By : 'Hampton'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW12
From start to finish, John and his team were enthusiastic,understanding and polite. There were no "sales pressure" tactics you get from certain Estate Agents in the area, we felt they were working for us, not their... Read Full Review
In these modern times where you can sell via an "online agent" at a much greater price, it is hard to justify the agents fee. However, we felt John and his team really earn't the fee, even after instructing a joint agent a few months in, they powered through with the viewings and eventually secured a sale. We are unsure as to what the outcome would have been if we had gone with an online company - You get what you pay for?..
By : John Sawyer
18 Oct 2018Thank You for your kind...
By : 'Adam'
Services : Letting( As a Tenant )
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : TW12
I was very happy with the service I got from Reece. I had a few bits of bad luck in finding the right property (not related to him or Chase Buchanan I might add), but he never gave up, was always on the lookout. What I enjoyed particulary was the fact he actually listened to what i wanted and... Read Full Review
Was quite reasonable, no issues.
By : Lianne Gregory
16 Aug 2018Hi Adam, thank you for your kind words. I'm pleased to hear you found the right property with us. We hope you are very happy in your new home. Thanks, Lianne...
By : 'Andy'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : TW11
Very competent and responsible person, he give to me all information on time, very helpful he explained me every thing step by step, fully... Read Full Review
Very good agent
By : Lianne Gregory
31 Jul 2018Hi Andy, Thank you for your review. We are pleased to hear Reece impressed. Best of luck in your new home. Thanks,...
By : 'KB'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : TW12
Having recently rented my flat through Chase Buchanan I found Lianne and all the staff at the branch to be professional and supportive with regular updates and advice at all stages. Would highly recommend this estate... Read Full Review
Found the fees to be a on par with other agencies.
By : Chase Buchanan
11 Jul 2018Hi KB, Thank you very much for posting your positive review, we are delighted we were able to secure you new tenants again and hope that we have proven that our fees are in line with our excellent...
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Last updated at 1/13/2020, 3:44:26 AM by allAgents