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The UK's Largest Customer Review Website for the Property Industry

1.7/5, 6 Reviews
17% Recommended
50% sales valuation accuracy
33% sales fee satisfaction
By : 'Dee'
Services : Letting(I am a Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : HU7
Warning - Terrible Experience with WHBrown Letting Agent I am writing this review to share my utterly disappointing experience with WHBrown Letting Agent. My encounter with them has been nothing short of a nightmare, and I feel compelled to warn others to avoid this agency at all costs. To start, the level of incompetence displayed by WHBrown is astounding. Their complete disregard for the well-being of their tenants is shocking. My attempts to address maintenance issues were met with negligence, as my complaints about moulded bathrooms, paint falling off walls, and faulty electrical work were conveniently ignored. Moreover, the racial insensitivity exhibited by WHBrown is deeply troubling. The lack of respect and condescending behavior from their staff members is not only unprofessional but also unacceptable. It is disheartening to experience such blatant disregard for human decency, making it clear that they prioritize profit over people. The final straw was when they left me and my children in a cold, uninhabitable house for a week. Despite consistently paying rent with no arrears, we have been treated with disrespect and utter disregard for our well-being. I implore anyone considering WHBrown Letting Agent for their property needs to steer clear. The level of service provided is abysmal, and their practices are not only unprofessional but also border on neglectful. My experience has been a stark reminder that tenants deserve better treatment and respect. Avoid WHBrown Letting Agent like the plague, and spare yourself the stress and anguish of dealing with such an unscrupulous agency. I have encountered them on two occasions at two different location and they are absolutely rubbish.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 50.00% | 33.00% | £0 | £0 |
William H Brown
82 Newland Avenue, Hull, Yorkshire
HU5 3AB
01482 447748
By : 'Dee'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : HU7
Warning - Terrible Experience with WHBrown Letting Agent I am writing this review to share my utterly disappointing experience with WHBrown Letting Agent. My encounter with them has been nothing short of a nightmare, and I feel compelled to warn others to avoid this agency at all costs. To... Read Full Review
By : 'Alison'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : HU9
Not worthy of one star, bad communication and to recommend premier property law is a joke, we have been waiting since June and still waiting on paperwork for the property we want to buy. We have done all the chasing, no one returns calls when they say they will, I would not recommend these two at... Read Full Review
By : 'Laura'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : HU8
I have been let down by William H Brown TWICE IN less than 24 hours!I have been waiting for their mortgage advisor's call this morning at 10.30am as scheduled, but nobody called me.Yesterday I was waiting for their lettings agent to value my property, but nobody showed up! Had both... Read Full Review
By : 'Paul'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HU5
As I Landlord, I would recommend this company as excellent communication and service received. Quick and efficient on all aspects of... Read Full Review
Fair fees
By : 'Mr'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : HU3
While they were really friendly, my experience was not pleasant and I believe has cost me money. It started off with their representative calling to the house. She was was very good with her sales tactics. She told me I would get £70k for the house and I laughed, "was you expecting... Read Full Review
They tried at first charging a very high fee, I questioned this and threatened to go elsewhere so they knocked, I thin about £300 of the price
By : 'Disgruntled'
Services : Mortgages (I got a mortgage through them)
Would you recommend ? : No
Postcode : HU5
Awful. Appeared nice, friendly and professional until things started going wrong and didn't want to know or made it clear it wasn't their fault (when it was). Solicitors held up for weeks because they gave the sellers solicitor the wrong details. 2 weeks from exchanging on a house we went to... Read Full Review
I complained after multiple problems and my complaint was not listened to so I'm going to the financial ombudsman. Useless.
Go to London and Counteu-you'll save yourself £600!
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.