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The UK's Largest Customer Review Website for the Property Industry

1.7/5, 7 Reviews
14% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
By : 'John'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : NG
We were trying to purchase a property advertised by John German, and had our offer accepted after several rejections. At that point the sales person congratulated us, telling us the property was ours and they would take it down off the various websites immediately. Up until this point everything was fine. Then the following day we receive a call saying another offer, above our had been received and accepted by the vendor and would we want to counter offer. To my surprise I discovered they were still marketing the property on 3 different websites! The other buyer had viewed the property 3 weeks ago, and by chance (apparently) put an offer in less than 12 hours after ours had been accepted, and by chance (apparently) above our accepted offer even though by doing our research nobody would exceed our accepted offer with a first offer. I suspect John German continued to market the property, and contact those people they knew were interested to illicit further offers and also disclosed the details of our offer to those people. Sadly I have no evidence to back up what I suspect, but this is a pretty far reach to be a coincidence. 48hrs on, and two accepted offers they are still advertising the property as available! This is a fact, and it is also a fact that they promised me to stop marketing the property that day. And it is also a fact they sales person told me 48hrs after my offer was accepted she had only just taken it off their websites. they then had the cheek to try and get my interest in other properties they have on the market immediately after telling me I had lost the house, after two days earlier congratulating me on getting the property. Shocking service to a prospective buyer, only interested in maximising their profits, no transparency, with no moral values. That's John German
Stop marketing the property when they said they would!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 0% | £252,500 | £252,500 |
| Lettings | 0% | 0% | £0 | £0 |
John German
Corner House, 37 Gordon Road, West Bridgford, Nottinghamshire
NG2 5LQ
0115 981 0003
By : 'Sherin'
Services : Sales (As a Vendor)
Sold price : £252500
Would you recommend ? : No
Postcode : NG2
Never use John German, West Bridgford to sell your property. This estate agency pushed me to sell my house for a very low price and I ended up selling my detached 3 bed house in compton acers, West Bridgford for 252,500/-, when the actual price was at least 270,000/- to 280,000/- in March 2016.... Read Full Review
No comments !
By : 'mark'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : MG4
avoid at all costs. These are a TERRIBLE estate agents. The staff (most, not all) are rude. We have had a broken gutter for a year and a half AND a leaking roof for 3 years (although it was partially fixed). It took us 6 months for them to sort out the roof with the landlord AND they lied about ... Read Full Review
By : mRK
19 Feb 2014just to add more info on this lot. today, 19/02/14 we had a call from them DEMANDING. Yes DEMANDING we pay another £25 for a reference. Despite already paying they claim we are lying. Even though ...
By : 'Idestestlettingagents'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NG11
If I could rate this branch less than terrible i would! I have found atleast 90% of the staff to be so disinterested an frankly about as useful as a chocolate teapot from the very second we sighted our tenancy agreement infact the lady who assisted with this was extremely rude and seemed pretty... Read Full Review
Sack all their staff!!
By : 'jrgrrr'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NG3
I have recently moved out of my property let by John German from what was an all together rocky experience. At the beginning of our tenancy the oven broke for which JG stated that landlord would not replace, making me buy one, once we had moved into the fridge/freezer also broke for which again we ... Read Full Review
Prompt with repairs to the property.
By : 'John'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : NG
We were trying to purchase a property advertised by John German, and had our offer accepted after several rejections. At that point the sales person congratulated us, telling us the property was ours and they would take it down off the various websites immediately. Up until this point everything... Read Full Review
Stop marketing the property when they said they would!
By : 'Rach'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
... Read Full Review
By : 'mr'
Services : Letting (As a Tenant)
Would you recommend ? : No
A distince lack of customer service for both tenants and landlords leads a lot to be desired following my experiences with this agent. I would like to see how John German justifies its management fee to its landlords.... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents