Cannot believe what we have just been through with leaders. We had secured a property back in April, told that it is available from 28th June which was perfect. We viewed and paid the deposit straight away. Contracts were signed by us and the landlord. Everything was great. We even went to the... Read Full Review

Very happy with the property manager, Sophie Morris, who looks after my rental property. She deals with issues efficiently and is always pleasant and... Read Full Review

Experienced landlord with different lettings agency over the years I can say Leaders hands down is the most incompetent agency I have ever come across. Leaders are simply too BIG to care and YOU ARE JUST A NUMBER, they do not care about you or your property. Paid for a fully managed service... Read Full Review

Thank you so much, Tom, he showed me the apartment and he was helpful cos I got a call back almost immediately after he filled out the form for me. The experience I had with Leaders Estate was smooth and very fast. Erin Doyle is the letting consultant on my application, she is super helpful.... Read Full Review

Thanks so much Georgie, I appreciate your help and... Read Full Review

Thank you so much Lee Walker. It was good to know you. Whenever i need your help, you were next to me. Thnx again Yilmaz... Read Full Review

From viewing to the time we moved in, we had the great experience and on the ball communication thank you a million Georgie for your “world class... Read Full Review

Worst property agents to ever deal with.They are manipulative and conspire with their landlords to prey on Tenants. I rented a 5 bedroom house from them and was advised that it was long tenancy,so i got myself comfortable knowing i was going to leave in the property for atleast 5 years.They... Read Full Review

Incompetent and dishonest. Renting with Leaders was a shambles from application to the end of tenancy - and beyond, as a year on they are suddenly chasing us for money that they insisted on refunding when our tenancy ended. The property was unsafe for a year due to poor and delayed maintenance and... Read Full Review

Very offensive and lazy staff. Never call you back. Discriminating against people with... Read Full Review

Seemless process from start to finish, thank you Georgia for keeping me... Read Full Review

dear leaders.co.uk agency.this is a message for everyone to see who will be able to read it.i had a 2 year contract after which i left before the end of the 2 year term.during this time the shower broke I stayed for 2 weeks without a shower in the kitchen, you couldn't cook because it was... Read Full Review

Thanks, Eleisha Thomas (Property Manager - Leaders) ​, for your excellent support!! I don't have any words to express, you provided an incredible service!! You have resolved all my queries on time and I am really happy that you are managing my cases. I came to UK first time and was... Read Full Review

Thanks a million Georgie Start, for being professional and helping me to get accommodation in Derbyshire. Thank you so much for not giving up on me even though I was unavailable a couple of times when you were ringing me to make follow ups. Thank you Leaders for employing such an amazing lady with... Read Full Review

Horrible agency. Extremely unprofessional and unfair. I took an old house from them - marked walls, broken door glasses, ripped wallpapers, dirty oven. Landlord wasn’t willing to sort any of that, told me to take the house ‘as it is’ so I painted, fixed everything I... Read Full Review

Absolutely useless, zero interest in actually renting the houses they have available. Was trying to get in touch for nearly a week (Derby office) but all I got was empty promises of call backs and nothing else. They hardly ever answer their phone. After all the emails I sent and the phone calls I... Read Full Review

Apart from the fact they hardly ever answer the phone, I'm not impressed with Leaders Derby. I had a property viewing arranged which was confirmed by text but nobody turned up and phone calls go to answerphone which is par for the course with Leaders as arranging the viewing was a nightmare... Read Full Review

Worst Letting Agents I ever encointered in 50 years of renting/letting. Bad customer service and very vad attitude. Still 2 weeks waiting for ny deposit. Landlord is horribke Dors not want to fix issues with... Read Full Review

Awful service, try to leave and they get very upset! Been with Leaders as a landlord for 4 years. Paperwork always slow (11 months for a variation to a tenancy), constantly pushing to increase the rent, very rarely contact or make visits to the property - had to request one after 19 months had... Read Full Review

Was helped by Tom today who gave me my first home! Helped me with the application process and got back to me within an hour from the landlord saying that I’ve been accepted. Was very polite and was very helpful one of the best of the team I have spoken... Read Full Review