Leaders

I rented through Leaders over six years and left the property in March after being encouraged to vacate early to facilitate the landlord’s sale. Although my deposit was eventually returned a month later (quite a bit longer than the 10 working days stated in the terms), I’m still waiting a refund ... Read Full Review

Very Worst Experience, If you want to save your money and nerves from unnecessary stress and pain, DO NOT rent from Leader’s Letting & Estate Agency in any circumstances!!! Very unprofessional staffs are working there. They given an appointment to see a property and they didn’t came there, we ... Read Full Review

I've had an incredibly frustrating experience with Leaders (in Spalding which some reason was not listed as a location) regarding property inspections and communication. Despite repeated assurances from the team that issues with their scheduling system had been resolved, the problems (It's ... Read Full Review

I've had an absolute nightmare experience with Leaders Estate Agency Southampton. The property is in dreadful condition, with mould growing in whole house and the temperature inside being unbearably cold. They have installed a heather after 3 months of waiting which set on fire due to moisture in ... Read Full Review

I had a fantastic experience renting a property through the estate agent, Kayla. She was incredibly helpful throughout the entire process, answering all my questions and making sure everything went smoothly. Kayla was very responsive and professional, which made finding and securing my home a ... Read Full Review

It has been the worst experience with Leaders since. It’s been 6 years a torture dealing with property management team in Brighton. They won’t let you contact landlord and they simply don’t care if the sink doesn’t work or shower is leaking from ceiling. ... Read Full Review

Dreadful Experience We had a massive mould issue which was reported in time via email and portal, and after agreeing to fix the issue, the person responsible for this matter Katie, decided not to fix as it was to expensive for the landlord. We are going through lawyers as all the mould, coldness, ... Read Full Review

Thank you once again, Julie for the lovely service. I was surprised that you still remembered my email address after a year. Keep smiling ... Read Full Review

Dear Eloise Morris, Please can I take this opportunity to thank you so much for all of your hard work in helping us to make our move to Waterlooville, we are looking forward to seeing you and picking up the keys in ... Read Full Review

I live next door to a house managed by leaders. Reported over a year ago fence was coming down. No repair completed. Following high winds fence panel now been down for over two weeks. Not even a response from the property management team after I went in to report and followed up with emails. My two ... Read Full Review

the moment they took over the building managment everything went down.... horrible experience. Getting deposit back was a mission impossible. Being without hot water last winter for over 3 months If anyone interested to see how they handle the work just ask, tons of photos and videos ... Read Full Review

Justin was very professional and on the ball with the rental . Helped with the paperwork and sorted all the minor glitches ... Read Full Review

I recently had the pleasure of working with Justin Morgan from Leaders Sarisbury Green, and I must say, he's been an absolute lifesaver! Justin helped my family and me secure our first property in 2023, which was a dream come true. However, after a year, our landlord informed us of their intention ... Read Full Review

I used leaders to sell a property for me. Nathaniel was absolutely brilliant from start to finish. With a professional approach starting with a valuation, to full support and guided information throughout the whole process. It was a difficult long distance probate sale with multiple (difficult) ... Read Full Review

James hopkins Fantastic professional friendly and respectful really pleased with the ... Read Full Review

I had the most amazing experience with Leaders at Emsworth. Hugo was very helpful and very supportive all through the journey. It was seamless and very ... Read Full Review

Rated 1 out of 5 stars 19 hours ago Avoid Avoid Avoid.. disgusting business practices If you are a landlord, avoid Leaders at all costs. You will never be able to cancel your contract with them. It will literally cost you thousands. They are exceptionally incompetent and their staff turnover is ... Read Full Review

LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer usable. Leader proposing deposit deductions totalling £317.21,but did not pay to the us who suffered losses. We asked for payment many times but they lied and ... Read Full Review

Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ... Read Full Review

We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. They have shown a complete disregard for tenants' well-being and concerns. When we moved into our property (£1,500/month), it was in a disgraceful ... Read Full Review