Leaders

As a landlord I cannot recommend this agent. I had to raise a formal complaint, which was upheld. Totally shambolic post purchase of Alan ... Read Full Review

1 star is far too many what they have done. After shockingly negligent errors with my contract, they appear to have tricked me into believing it was being processed on one date and after lying about admin errors started trying to chase me unpaid rent weeks later. Utterly horrifying behaviour, do ... Read Full Review

My experience with Leaders Cambridge has been one of the most unprofessional, horrible and chaotic encounters I have ever had with a letting agency. I wish there was a NO star option. I was initially told by two of their agents, Kori O’Neil and Amy Rutherford, that the garage advertised with the ... Read Full Review

I’ve had a really disappointing experience with Leaders in Manchester. Throughout my tenancy, responses to maintenance issues were consistently slow. Problems took far longer than reasonable to be acknowledged or fixed, and chasing updates became the norm rather than the exception. Customer ... Read Full Review

I would give Thea a 5 star rating , great ... Read Full Review

Brett is fantastic, reliable, punctual, very knowledgeable and honest would highly recommend to ... Read Full Review

I have been served by Owen Smith from when I was looking a property to rent, the viewings, the paperwork until now when about to move in to the property in Worthing. He has been excellent in communication- updates and replies both phone calls and emails. Owen is an asset to the company as he ... Read Full Review

They do not care about tenants you will live under horrible conditions paying almost 2k per ... Read Full Review

A useless company. I’ve used them as a tenant. My family are landlords ,so I can see both sides of this. I am an extremely laid back person and tenant. I also went above and beyond to make sure costly call outs were avoided where possible. I would be appealed I as a landlord had paid good money ... Read Full Review

⚠️ Avoid this agency at all costs ⚠️ They are nothing but money looters. I was handed a house in a filthy, unacceptable state — dirty carpets, stained bathroom, oven grill left with old French fries, cupboards full of the previous tenants’ utensils, a broken dishwasher that never worked, and even ... Read Full Review

Leaders have handled my property very poorly. I was misinformed about their commission (told the minimum fee was £3,600 on a £220k house), railroaded into waiving the coolingoff period, and tied into a 21week contract. My home was listed on Rightmove without my approval (in contravention to the ... Read Full Review

Don't even deserve 1 Star! A complete lack of transparency around the initial signon process. Additional Fees and unnecessary memberships provided by Lifetime Legal, which I'm sure give kickbacks based on any idiot willing to take on their membership, being a nicetohave and not at all needed to ... Read Full Review

I would not recommend anyone rent with Leaders Cambridge. We received a careless and unprofessional experience from the start (when they lost our house keys in their office when we arrived to collect them) through the middle (when they repeatedly left maintenance requests unanswered over six ... Read Full Review

Terrible service- I would not recommend Leaders as a tenant or landlord. From our first contact with the agency, when we were not told the property had been taken the day before, before our arrival after driving 1.5 hours. Then to our first viewing of the properly we , where the agent turned up ... Read Full Review

I would never ever go through Leaders again! neither i would recommend to anyone. Worst experience ever in Warrington, Cheshire! I was left in a messed up place, especially mold was terrible. i had to spent lots of money to clean before even i could move in. Never taken any action maintenance ... Read Full Review

I rented my property through Leaders, the last couple of years have been atrocious. They are only interested in money. They do not respond to communication, do not get work done even when arranged by me and their own suppliers are too expensive. They misrepresented me on a claim against previous ... Read Full Review

I rented through Leaders over six years and left the property in March after being encouraged to vacate early to facilitate the landlord’s sale. Although my deposit was eventually returned a month later (quite a bit longer than the 10 working days stated in the terms), I’m still waiting a refund ... Read Full Review

Very Worst Experience, If you want to save your money and nerves from unnecessary stress and pain, DO NOT rent from Leader’s Letting & Estate Agency in any circumstances!!! Very unprofessional staffs are working there. They given an appointment to see a property and they didn’t came there, we ... Read Full Review

I've had an incredibly frustrating experience with Leaders (in Spalding which some reason was not listed as a location) regarding property inspections and communication. Despite repeated assurances from the team that issues with their scheduling system had been resolved, the problems (It's ... Read Full Review

I've had an absolute nightmare experience with Leaders Estate Agency Southampton. The property is in dreadful condition, with mould growing in whole house and the temperature inside being unbearably cold. They have installed a heather after 3 months of waiting which set on fire due to moisture in ... Read Full Review