I've had an absolute nightmare experience with Leaders Estate Agency Southampton. The property is in dreadful condition, with mould growing in whole house and the temperature inside being unbearably cold. They have installed a heather after 3 months of waiting which set on fire due to moisture in... Read Full Review

Dreadful Experience We had a massive mould issue which was reported in time via email and portal, and after agreeing to fix the issue, the person responsible for this matter Katie, decided not to fix as it was to expensive for the landlord. We are going through lawyers as all the mould, coldness, ... Read Full Review

I recently moved into my new home let by leaders and l will never forget an amazing great service provided by Lucy Ginger right from the beginning of the search of my new home to the end. So kind, informative, reliable and very quick to respond to concerns. Infact her customer service approach is... Read Full Review

Lucia is a good person, her customer service is the best I have ever... Read Full Review

Had a problem with the boiler and Katie Downer handled the problem in minutes literally within 90 minutes the engineer was knocking at the door. Now that’s what I call a 5 star service. So if you have problems in your home, you know who to call at... Read Full Review

Always request for Ash Gleeson! He’s a great person! My husband and I have had to deal with several Letting negotiators in cumbersome renting processes but Ash made the same renting process pretty simple and easy. His communication and negotiation skills are exceptional. I want to say... Read Full Review

Ash Gleeson made the process simple and easy to understand for us, and we appreciated his patience and expertise. His insight was extremely valuable to us and I don't think we could have done this without... Read Full Review

Great communication, very efficient and helpful with answering all questions and concerns I have had. Nothing was to much... Read Full Review

Great communication, very efficient and helpful with answering all questions and concerns I have had. Nothing was to much... Read Full Review

Ben Pick and Ash Gleeson are so helpful even when you have a tenant nothing is too much trouble.They go out of their way to do all they... Read Full Review

I dealt with Lauren Whitehead and she was very helpful and professional with everything I requested and more-Property management... Read Full Review

Horrible experience. Left broken furniture in an unfurnished flat that was taking up space and wasnt removed. No repairs including Health and safety issues. Had to live with a broken toilet, no exhaust fans in kitchen or bathroom. A piece of ceiling nearly fell on me probably due to ignored... Read Full Review

Just want to say thank you for brilliant service! all i wanted was some information/help as a landlord thats going through some issues the agency didn't mind talking to me and helping me understand what i need and can do. will be returning to them in the near future... Read Full Review

I would like to thank a gent called kai who dealt with helping me this morning,with my queries. Although I was firing questions at him and getting a bit high rate, he re assured me that the situation would be dealt with and he would follow through the case to the end. He remained calm and... Read Full Review

Finding a apartment to rent in Southampton with the help of Leaders has been a pleasant experience. Ashley is great with the quick replies and is overall very... Read Full Review

I'm really happy with the service provided by Leaders. Ash has been really helpful and efficient through the whole process. A good, responsive and professional estate agent. I highly recommend... Read Full Review

Mark, Lizzie and the team at Leaders (and Irene the Move Manager) have been fantastic throughout our move despite having to deal with the worst conveyancing company in the country. Mark and Irene's patience to spend hours on hold to our buyers solicitor were much appreciated and always... Read Full Review

Thank you to all at Leaders, especially Mark! Since day 1 of selling my flat, Mark has been extremely professional, friendly, proactive, punctual and just a proper down to earth, honest person to deal with. He always replies to emails/answers his phone very quickly and will always take time to... Read Full Review

We had Sam show us around an apartment on East street and he was absolutely amazing! So professional and showed us all the details and answered all the questions we had. He was also quick to answer any of our queries over email. We were sold from the minute we stepped in the door! I'd... Read Full Review

Amazing service, couldn't have been any more responsive to any of my requests or queries and were always sure to keep me aware with what was happening which was very helpful coming from a first time buyers POV. Highly... Read Full Review