Absolutely horrible dealing with them. When I first rented the property I wasn’t aware of how many large gaps were in the property. This then allowed mice to enter the house. After complaining about this and having traps sent, I asked for the gaps to be filled and was told that pest control advised there was no clear entry which is a lie. They do not care about their tenants at all. Their service is a disgrace. They also advised it is my responsibility to change the kitchen light where an electrician was the one to actually fit it as it is not a normal light. So because they chose to chose a specific light fitting it is now my responsibility to spend money on changing it when a normal bulb only cost £1. It’s ridiculous