The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3/5, 4 Reviews
67% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

Roman
By : 'Mark'
Services :
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW18
Kinleigh Folkard and Hayward, Earlsfield KFH have let and managed one of my Earlsfield properties for nearly 20 years. On the plus side, I have always found them - both lettings and management - to be professional, courteous, helpful and, mostly, effective. I have had a succession of managing agents to whom I have been able to talk to on a one-to-one basis as required. These agents have organised, for example: recurrent requirements (such as the legal necessity for electrical inspection); re-lettings (which they simplify and involve me only when key decisions are required); and , maintenance and repair contractors. I can see that they are fair to tenants and advocate for them (to me as the landlord) when necessary. On the less positive side, there is staff turnover and one regularly has to make the acquaintance of a new property manager. That said, they always hire good people and that never disrupts the standard of service. All-in-all, my experience is that if you are willing to pay for the service (which can be upwards of 15 percent), KFH are worth it.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £1,450 | £1,600 |
Kinleigh Folkard & Hayward
517-519 Garratt Lane, London, Greater London
SW18 4SW
020 3199 8033
By : 'Oliver'
Services : 2
Would you recommend ? : No
Postcode : SW4
KFH is easily the worst company to use when looking a house to rent. Specifically, I've received 3 emails today alone from 3 different agents (Annabel Edwards, Faruk Idris, Shyanne Sheree), all sending me properties in the wrong area, price range and the rest. I've called up three times to tell... Read Full Review

By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW18
Kinleigh Folkard and Hayward, Earlsfield KFH have let and managed one of my Earlsfield properties for nearly 20 years. On the plus side, I have always found them - both lettings and management - to be professional, courteous, helpful and, mostly, effective. I have had a succession of... Read Full Review

By : 'Le'
Services : Letting( Property Management )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : S18
Changing Management Agents from overseas was not an easy task and even with looming deadlines, at times I thought we would never get to the end of the paperwork, the emails, the forms. Luckily we had Caroline Basma on hand from KFH, 334 Garratt Lane, Earlsfield to guide us through the process.... Read Full Review
Great that Caroline was able to negotiate
Great that Caroline was able to negotiate
By : 'Disgruntled'
Services : Letting( As a Tenant )
Would you recommend ? : No
We had numerous issues with the property we rented (boiler, shower, fixtures & fittings). When problems were reported KFH were rude on the phone and displayed a complete lack of urgency in fixing any problems! Never rent property through... Read Full Review
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