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Kinleigh Folkard & Hayward

4.5/5, 791 Reviews
88% Recommended

77% sales valuation accuracy

85% letting valuation accuracy

75% sales fee satisfaction

75% letting fee satisfaction

Contact Us
<strong>Kinleigh Folkard & Hayward</strong> manages one of the largest residential property portfolios in Greater London and has the resources, knowledge and expertise to ensure all properties and clients receive the same high standard of care and expertise. We offer <a href="https://www.al
lagents.co.uk/value-my-property/">property price estimates</a> which lead to great sales and highest customer satisfaction.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales77.00%75%£300,000£6,600,000
Lettings85%75%£310£6,500
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
9528293129771451162563
Address

Kinleigh Folkard & Hayward
206 Muswell Hill BroadwayLondon, Greater London
N10 3SA
020 8883 0123

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:30
  2. 09:00 - 18:30
  3. 09:00 - 18:30
  4. 09:00 - 18:30
  5. 09:00 - 18:00
  6. 09:30 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Kinleigh Folkard & Hayward Branches (View All 71)
Avoid at all ...

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1 Star Review

By : 'Max'
Branch : London, 5 Compton Road
Services : Letting (As a Owner)
Sold price : £1825
Would you recommend ? : No
Postcode : NW1

7 Nov 2025
People found this helpful

After months of mismanagement, overcharging, and broken promises, KFH have now gone one step further — quietly deducting unauthorised fees after confirming in writing that no further charges would be made. They relabelled their management fee as a “4% rent collection fee” November, despite ... Read Full Review


Comments on Agent Fees

After months of mismanagement, overcharging, and broken promises, KFH have now gone one step further — quietly deducting unauthorised fees after confirming in writing that no further charges would be made. They re-labelled their management fee as a “4% rent collection fee” for November, despite acknowledging their management role had ceased, and added new “Rent & Legal Protection” charges we never agreed to. These deductions were made after we had made clear in writing that no further fees were to be taken. Although earlier management fees were finally refunded, KFH continue to act in bad faith by introducing new, invented costs. Their conduct has been deceptive, contradictory, and utterly unprofessional. We will continue to post updates until all unauthorised charges have been refunded.

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Excellent service throughout ...

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5 Star Review

By : 'Anon'
Branch : Balham, 124 Balham High Road
Services : 3
Sold price : £495000
Would you recommend ? : Yes
Postcode : SW17

9 Sept 2025
People found this helpful

Excellent service during a tricky sale especially when Joel got involved. Nothing was too much trouble and he was professional throughout. He was friendly,courteous and efficient. We felt like we mattered as clients. He definitely went above and beyond other agents we have dealt with in the ... Read Full Review

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Corporate culture: Scam, ...

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1 Star Review

By : 'SR'
Branch : Wimbledon, 49 Wimbledon Hill Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : E14

3 Jul 2025
People found this helpful2

I had the misfortune of working them and see how they scam employees and clients, as well as total disregard the health and safety of both staff and residents of the buildings they managed despite residents paying a fortune in service charges. Not only that, racism, bullying, and homophobia are ... Read Full Review


Comments on Agent Fees

I had the misfortune of working for them and see how they scam employees and clients, as well as total disregard for the health and safety of both staff and residents of the buildings they managed despite residents paying a fortune in service charges. Not only that, racism, bullying, and homophobia are tolerated at director level by the company and its top directors including Richard Benson and Gavin Owen. Through whistle blowing, I'd disclosed their fraudulent activities and malpractices to the relevant authorities and the media. Over the years, I'd collected dossiers about the malpractices of this company and I am the one they fear, because I am not just an outsider/another client, but an insider who have seen how corrupt this company is. Their buildings are filled with hazards which puts residents' lives in serious danger. Money collected from service charges goes into directors' and management's pockets rather than repairing or maintaining serious issues in the buildings including structural problems. Staff are scammed of their salaries and holiday entitlements by the directors, and if one complaints, they threaten and bully you. During business meetings, directors like Richard Benson and his management team scam residents and clients of their service charge payments and then have a standard response email template if they complaint about issues. Over the years, numerous government bodies and local councils have visited and investigated their sites, and issued them notices for poor compliance especially in regards to health and safety. They scam and have no regard for the lives of those under their duty of care. I would not recommend this company to anyone, because I've seen from the inside how they operate. What they represent themselves as to the outside world is not who they truly are.

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letting experience with ...

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5 Star Review
UserName

By : 'Solomon'
Branch : Bromley, 1 High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No

29 May 2025
People found this helpful0

We had a positive letting experience with DemiLeigh Letts of KFH at 1 High Street Bromley BR1 1LF. Words can't describe how grateful we are the excellent services we received from DemiLeigh Letts. She is a Star and a problem solver. Her professionalism and customer oriented attitude towards her ... Read Full Review


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positive letting experience ...

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5 Star Review
UserName

By : 'Solomon'
Branch : Bromley, 1 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No

29 May 2025
People found this helpful0

We had a positive letting process experience with DemiLeigh Letts of KFH at 1 High Street Bromley BR1 1LF. Words can't describe how grateful we are the excellent services we received from DemiLeigh Letts. She is a Star and a problem solver. Her professionalism and customer oriented attitude ... Read Full Review


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KFH are the worst agents in ...

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1 Star Review

By : 'Oliver'
Branch : Earlsfield, 517-519 Garratt Lane
Services : 2
Would you recommend ? : No
Postcode : SW4

1 May 2025
People found this helpful

KFH is easily the worst company to use when looking a house to rent. Specifically, I've received 3 emails today alone from 3 different agents (Annabel Edwards, Faruk Idris, Shyanne Sheree), all sending me properties in the wrong area, price range and the rest. I've called up three times to tell ... Read Full Review

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General enquiry ...

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5 Star Review

By : 'Maya'
Branch : East Dulwich, 107-109 Lordship Lane
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : Yes
Postcode : SW4

5 Apr 2025
People found this helpful

All the staff at KFH East Dulwich were incredibly welcoming and responsive. Even though I didn’t end up renting a property through them, they were professional, friendly, and always quick to respond to any questions. Great customer service from start to ... Read Full Review

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Joe has been really great ...

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5 Star Review
UserName

By : 'Chiara'
Branch : Bromley, 1 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No

28 Mar 2025
People found this helpful0

Joe Ogden was amazing, we moving within a week, we have to say a big thanks to ... Read Full Review

Comments (0)Was this helpful?:
outstanding ...

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5 Star Review

By : 'Bella'
Branch : East Dulwich, 107-109 Lordship Lane
Services : Sales (As a Buyer)
Would you recommend ? : No

25 Mar 2025
People found this helpful

would highly recommend Paul Bent and the sales team in East Dulwich, amazing service, could not have asked anything ... Read Full Review

Comments (0)Was this helpful?:
Efficient service from start ...

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5 Star Review

By : 'Kelly'
Branch : East Dulwich, 107-109 Lordship Lane
Services : Sales (As a Vendor)
Sold price : £700
Would you recommend ? : Yes
Postcode : SE22

24 Mar 2025
People found this helpful

Efficient service from start to finish.. Great friendly warm team always welcoming both face to face & at the end of the phone. Proactive in getting the job done and keeping clients up to date with the process. Would definitely use these guys again …. Well done KFH East ... Read Full Review

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Fredy Wykes ...

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4 Star Review
UserName

By : 'dewaldt'
Branch : Wimbledon, 49 Wimbledon Hill Road
Services : Letting (As a Tenant)
Sold price : £4250
Would you recommend ? : Yes
Postcode : SW19

3 Mar 2025
People found this helpful0

Fred was very well organized, responded in a timely manner and was always available to help Fred's friendly manner made him easily approachable and sped up the process of finalising our tenancy agreement. We enjoyed working with him and would do so again in ... Read Full Review

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Intrusive, Unwelcome, ...

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1 Star Review
UserName

By : 'Miles'
Branch : Islington, 298 Upper Street
Services : Letting (Admin)
Would you recommend ? : No
Postcode : N1

15 Feb 2025
People found this helpful0

Intrusive, Unwelcome, Unethical. I have received unsolicited letters to my personal address with no prior request. For some reason KFH feel like they have the right to intrude on peoples privacy. Blanket marketing mail is an archaic practice used by desperate, unskilled shills. I would highly ... Read Full Review


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KFH ...

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5 Star Review
UserName

By : 'Chathura'
Branch : Catford, 133 Rushey Green
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE6

14 Jan 2025
People found this helpful0

I had a fantastic experience working with Myles as my letting agent. He went above and beyond to help me find the perfect place to rent, arranging several viewings at times that suited my schedule. His professionalism, responsiveness, and friendly approach made the entire process stressfree and ... Read Full Review

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KFH Catford ...

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5 Star Review
UserName

By : 'Michaela'
Branch : Catford, 133 Rushey Green
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE6

8 Jan 2025
People found this helpful0

We have used KFH Catford before and happy to say their high standards and professionalism is still top notch! Diaz is now taking (excellent) care and managing all the nitty gritty details for our sale (from ID checks to photo shoots and viewings etc) and I must admit we are both very impressed - ... Read Full Review

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Linea big arse , no ...

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1 Star Review
UserName

By : 'Customer'
Branch : Kingston, 55-59 Fife Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : KT1

4 Jan 2025
People found this helpful2

KFH letting branch are dishonest. Don't trust them. They are as reliable as Boris Johnson and couldnt sell grass to the deer in Richmond ... Read Full Review


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We recently worked with KFH ...

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5 Star Review

By : 'Ravleen'
Branch : North Finchley, 767-769 High Road
Services : Sales (As a Buyer)
Sold price : £1025000
Would you recommend ? : No
Postcode : N12

16 Dec 2024
People found this helpful0

We recently worked with KFH to both buy a new home and sell our current home. We had not planned on buying (huge thanks to Afzal who arranged for us to see the property even though we were not looking to buy at the time and then did a fab job showing us around!) and so went in to the process ... Read Full Review

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Georgia Strode was extremely ...

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5 Star Review

By : 'Luke'
Branch : London SW6, 825-827 Fulham Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW

15 Nov 2024
People found this helpful0

Georgia Strode was extremely helpful and kept in regular contact throughout my search to help me find the right place. Definitely recommend ... Read Full Review

Comments (0)Was this helpful?:
Urgent Complaint Regarding ...

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1 Star Review

By : 'SHARIQ'
Branch : Wimbledon, 49 Wimbledon Hill Road
Services : Letting (As a Owner)
Rent PCM : £2850
Would you recommend ? : No
Postcode : SW15

4 Nov 2024
People found this helpful0

Urgent Complaint Regarding Unauthorized Actions by Rohan, Lettings Manager, Putney Branch Dated: 02-NOV-2024 The Property Redress Scheme Dear Kinleigh Folkard & Hayward Management, I am writing to express my deep concern and disappointment regarding the actions of Rohan, the ... Read Full Review

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Excellent All round !My ...

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5 Star Review

By : 'colin'
Branch : Highgate , 58 Highgate High Street
Services : Land & New Homes (I bought a new property)
Would you recommend ? : Yes
Postcode : NW5

24 Oct 2024
People found this helpful0

Excellent All round ! My family have been shown round several properties by Euan Makhecha in the Highgate area. A lovely gentleman that took his time to explain about the area + the houses we visited, didn't rush us and was happy to answer any question and if he couldn't answer ... Read Full Review

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Thank you ...

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5 Star Review
UserName

By : 'Jordanne'
Branch : Canada Water, Montreal House, Surrey Quays Road
Services : Sales (As a Buyer)
Sold price : £512500
Would you recommend ? : Yes
Postcode : SE8

3 Oct 2024
People found this helpful0

Shadane was brilliant from start to finish and really helped us as first time buyers with our move. He was flexible with viewings and supportive throughout the entire process. His unwavering enthusiasm genuinely made such a difference during what was a very stressful time in our lives and we cannot ... Read Full Review

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1 - 20 of 791 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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