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Milngavie, Glasgow G61
1.7/5, 18 Reviews
17% Recommended
17% sales valuation accuracy
50% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
Property Bureau has one of the best estate agent branches in Glasgow. Our office is located right across from the main train station in Bearsden on Drymen road. We currently have a selection of flats and detached villas on offer in Bear
sden and surrounding region around Glasgow.
Living in Milngavie
The town is best known to be a starting point of the West Highland Way, the long-distance walking challenge to reach Fort William. Most of the population living in Milngavie are daily commuters to work or study in Central Glasgow. The main public transport connection is the Milngavie train station. Today it serves as a dormitory suburban area of Glasgow with mostly residential properties for families and young professionals. Stone villas and semi-detached houses were built for rich citizens commuting to the city centre via railway in the 1860`s. More housing has been constructed after the World War II bombings and since then there has been a large addition of new developments of bungalows and semi-detached homes. If you are looking to buy a house in Glasgow, Property Bureau can help you find the best fit for your needs. We also offer residential flats to rent in Bearsden, Milngavie and surrounding regions of Glasgow.
"My own experience of this..."
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1 Star Review
AUDREY
Martin
By : 'Never'
Services :
Would you recommend ? : No
Postcode : G73
17 Mar 2013
People found this helpful5
My own experience of this firm almost mirrors that of 'badlytreatedtenant' (above). The director responsible for investigating internal complaints refused to acknowledge correspondence from me for six months, then claimed the internal complaints procedure had not been exhausted when the matter was raised with the Property Ombudsman. The staff member from Property Management issued a Notice to Quit using the wrong legislative grounds, leaving me with no apparent recourse through the Sheriff Court. She continually denied having made this error for three months following my vacation from the property, then finally admitted it in an email - stating that she'd acknowledged this mistake to me much earlier. Not likely. The member of staff from Property Management allowed the Landlords to make deductions from the tenancy deposit for replacement carpets, despite these never being listed on the inventory as new and despite the landlords having no receipts for them. She allowed them to calculate the apportionment value based on the price of a new carpet, despite being told there were no legal grounds for doing this. Similar deductions were made for cleaning and I was invoiced for a full deep clean of the whole house, despite the check out inventory only listing a few basic cleaning issues. The check out inventory was a disgrace, with no reference being made back to the check in inventory. This resulted in me receiving a long list of 'missing' items which, strangely enough, the agent then located in the property once I'd told them exactly where they were. My requests for copies of repair logs and other correspondence from the landlords were met with lengthy delays and when they did arrive it became evident that a number of the repair issues I'd raised over the years had never been recorded. There were also a number of false statements that had been made by the Agent to the landlord in relation to things they'd claimed to have attended to on his behalf (and hadn't) and a number of responses made by the landlords in relation to my concerns about outstanding repairs that had never been conveyed to me. While a number of the negative issues I experienced while using this agent can be attributed to the landlord and his reluctance to carry out decent repairs / general bad attitude, the way in which this firm handled (or rather, didn't handle) problems was dreadful. Over six months following my departure from the property I am still awaiting a decision from the Property Ombudsman regarding their conduct and a refund for over 70% of my tenancy deposit. I would advise anyone (tenant or landlord) looking for a decent management agent to look elsewhere.
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Stacey Fotheringham
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 17% | 50% | £0 | £0 |
| Lettings | 50% | 50% | £475 | £1,450 |
Address
The Property Bureau (Glasgow)
Melville House70 Drymen Road, Glasgow, East Dunbartonshire
G61 2RH
0141 943 1110
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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The Property Bureau (Glasgow) Branches (View All 3)
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1 Star Review
By : 'Anaïs'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G4
13 Aug 2024
People found this helpful0
Worse experience ever !!!!!! When I left my room has been rented by someone else but the agency didn’t give a contract to the new tenant so I had to pay for 2 months while someone else was living there !!!!! Every time I tried to call and email them to have explanation they never answered ... Read Full Review
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The worst company I have ever ...
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1 Star Review
By : 'Stacey'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G53
13 Nov 2023
People found this helpful0
The worst company I have ever dealt with in my life. I have never waited less than 4 months for a repair. Almost zero communication from them at all... Read Full Review
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The rented property is Flat ...
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1 Star Review
By : 'Shamantha'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : No
Postcode : G1
9 Nov 2023
People found this helpful0
The rented property is Flat 4/1,55 Mitchell Street, Glasgow, G1 3LN. Please, tenants, don't ever come here or choose this apartment. We have suffered a lot in just two months in this house. I know this sounds silly, but any of you can have a chat with me if you want more information and... Read Full Review
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I had a terrible experience ...
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1 Star Review
By : 'Aileen'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : G61
7 Jun 2023
People found this helpful0
I had a terrible experience with this company. I rented my mother's house through the Property Bureau a number of years ago. They never checked the condition of the house. When the tenants left the place was disgusting and we had to pay out a fortune to renovate the house. I... Read Full Review
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Fantastic ! Jenni at property ...
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5 Star Review
By : 'Pooja'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G12
16 Mar 2021
People found this helpful0
Fantastic ! Jenni at property bureau is an asset to the team . Nothing but positive remarks to say . Highly... Read Full Review
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Shysters or simply ...
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1 Star Review
By : 'andrew'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : EH48
8 May 2020
People found this helpful1
Shysters or simply representing unscrupulous landlords - i'm not sure. Regardless, be very wary when you rent from these guys. Nearly 4 months down the line that is me finally getting my deposit back after fighting about cleaning and the replacement of a carpet in one of the rooms. They... Read Full Review
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Sadly I have nothing positive ...
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1 Star Review
By : 'Lorna'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G62
23 Jan 2020
People found this helpful4
Sadly I have nothing positive to say about Property Bureau, who I am currently renting my home from. Avoid at all costs. They will not fulfill their legal responsibility as a letting agent to provide accommodation that is water tight, heated sufficiently, and functioning to a reasonable standard.... Read Full Review
Comments (2)Was this helpful?:
By : Claire
6 Apr 2020I 100% agree with you Lorna. My house is not air tight. I have old wooden doors and can actually see outside from the bottom. Window handles are broke, floor damage with leak, ceiling damage. Nothing ...
Great ...
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5 Star Review
By : 'Tom'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G13
3 Feb 2019
People found this helpful1
I've had a great experience with Property Bureau from the very beginning. Signing the lease after viewing the property was really hassle-free and they have always kept their promises since. They are very responsive to all my enquiries whenever there's a fault in my flat.... Read Full Review
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As you can't give a ...
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1 Star Review
By : 'Thank'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : G13
15 Jan 2018
People found this helpful13
As you can't give a rating of 0, 1 will have to do. My flatmate and I stayed in a property listed with property bureau for over a year and a half. Throughout that time we had constant emails, phone calls and hassle from the agents at Property Bureau. My ensuite bathroom has mould for... Read Full Review
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I rented off this time waste ...
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1 Star Review
By : 'AngryBurd'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G71
7 Aug 2017
People found this helpful7
I rented off this time waste of a company in January this year, I was allowed to move into a property that had clearly not been professionally cleaned as stated. I ended my tenancy after 4 months living in the property that I kept extremely acceptable clean and tidy. I was told I would have my... Read Full Review
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LANDLORDS DO NOT USE THIS ...
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1 Star Review
By : 'confidential'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : ML38
17 Feb 2016
People found this helpful4
LANDLORDS DO NOT USE THIS COMPANY- showing excuse for a business. We left our name about 2 dif. properties, had to chase up the staff to get proper and full information. Was told property let agreed and left our number in case anything fell through or changed. Property appeared back on website 3... Read Full Review
Comments on Agent Fees
BAD
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Worst letting agent I have ...
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1 Star Review
By : 'john'
Services : Letting( As a Tenant )
Rent PCM : £920
Would you recommend ? : No
Postcode : G3
7 Sept 2014
People found this helpful4
Worst letting agent I have ever found, you have to fight to get your deposit back. Staff are not friendly at... Read Full Review
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You have to fight to get ...
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1 Star Review
By : 'Wise'
Services : Letting( As a Tenant )
Rent PCM : £545
Would you recommend ? : No
Postcode : PA4
12 Jul 2014
People found this helpful2
You have to fight to get deposit back through a company called safe deposits scotland organisation 2 months after vacating and still... Read Full Review
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They've never attended ...
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1 Star Review
By : 'Marjorie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G61
26 Apr 2014
People found this helpful3
They've never attended repairs. After I informed them I will be vacating the property in summer, they decided to ask us to move out on 31st March 2014. A property that was unfurnished and no photographic inventory provided, they decided to with-hold £1500 deposit of ours. The typed up inventory... Read Full Review
What agent could do to change your mind?
Be there for both tenants and landlord. Help the tenants more (when it comes to property maintenance) - they are the middleman between the tenant and landlord but they clearly failed.
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I would like to thank Mark ...
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5 Star Review
By : 'J'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G61
14 Apr 2014
People found this helpful0
I would like to thank Mark Coll who was extremely helpful on the day I was checking out of the flat which I had been renting from the Milngavie branch for the past year and a half. All the staff that I had spoken to during that time of rental were very pleasant,helpful and efficient. I have never... Read Full Review
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I wish that I had read the ...
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1 Star Review
By : 'Another'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G12
30 Jul 2013
People found this helpful3
I wish that I had read the previous reviews before I used the Property Bureau. My experience dittos that of both of the reviews and I am currently in dispute with the Property Bureau over a cleaning bill that they have slapped me with for £150. The rental of my flat was sub standard in terms of... Read Full Review
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My own experience of this ...
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1 Star Review
By : 'Never'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G73
17 Mar 2013
People found this helpful5
My own experience of this firm almost mirrors that of 'badlytreatedtenant' (above). The director responsible for investigating internal complaints refused to acknowledge correspondence from me for six months, then claimed the internal complaints procedure had not been exhausted when the... Read Full Review
Comments (0)Was this helpful?:
Agent did not attend to ...
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1 Star Review
By : 'badlytreatedtenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
31 Jul 2012
People found this helpful5
Agent did not attend to repairs, ignored emails, ignored complaints. Did not allow termination of lease at the end of the contracted date. Flat was very dirty when let out, cleaned to a high standard when leaving. Was left in a better standard than was offered. Had to endure a broken boiler, rusted ... Read Full Review
What agent could do to change your mind?
Acknowledged problems, attempted to fix them, left the flat in a reasonable state (it was disgusting) and not expect it to be in a better state when keys handed back (although it was by far). Not be so blatant in cheating the tenant out of the deposit and by sticking to the terms of the lease agreement.
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