Worse experience ever !!!!!! When I left my room has been rented by someone else but the agency didn’t give a contract to the new tenant so I had to pay for 2 months while someone else was living there !!!!! Every time I tried to call and email them to have explanation they never answered ... Read Full Review

The worst company I have ever dealt with in my life. I have never waited less than 4 months for a repair. Almost zero communication from them at all... Read Full Review

The rented property is Flat 4/1,55 Mitchell Street, Glasgow, G1 3LN. Please, tenants, don't ever come here or choose this apartment. We have suffered a lot in just two months in this house. I know this sounds silly, but any of you can have a chat with me if you want more information and... Read Full Review

I had a terrible experience with this company. I rented my mother's house through the Property Bureau a number of years ago. They never checked the condition of the house. When the tenants left the place was disgusting and we had to pay out a fortune to renovate the house. I... Read Full Review

Fantastic ! Jenni at property bureau is an asset to the team . Nothing but positive remarks to say . Highly... Read Full Review

Shysters or simply representing unscrupulous landlords - i'm not sure. Regardless, be very wary when you rent from these guys. Nearly 4 months down the line that is me finally getting my deposit back after fighting about cleaning and the replacement of a carpet in one of the rooms. They... Read Full Review

Sadly I have nothing positive to say about Property Bureau, who I am currently renting my home from. Avoid at all costs. They will not fulfill their legal responsibility as a letting agent to provide accommodation that is water tight, heated sufficiently, and functioning to a reasonable standard.... Read Full Review

I've had a great experience with Property Bureau from the very beginning. Signing the lease after viewing the property was really hassle-free and they have always kept their promises since. They are very responsive to all my enquiries whenever there's a fault in my flat.... Read Full Review

As you can't give a rating of 0, 1 will have to do. My flatmate and I stayed in a property listed with property bureau for over a year and a half. Throughout that time we had constant emails, phone calls and hassle from the agents at Property Bureau. My ensuite bathroom has mould for... Read Full Review

I rented off this time waste of a company in January this year, I was allowed to move into a property that had clearly not been professionally cleaned as stated. I ended my tenancy after 4 months living in the property that I kept extremely acceptable clean and tidy. I was told I would have my... Read Full Review

LANDLORDS DO NOT USE THIS COMPANY- showing excuse for a business. We left our name about 2 dif. properties, had to chase up the staff to get proper and full information. Was told property let agreed and left our number in case anything fell through or changed. Property appeared back on website 3... Read Full Review

Worst letting agent I have ever found, you have to fight to get your deposit back. Staff are not friendly at... Read Full Review

You have to fight to get deposit back through a company called safe deposits scotland organisation 2 months after vacating and still... Read Full Review

They've never attended repairs. After I informed them I will be vacating the property in summer, they decided to ask us to move out on 31st March 2014. A property that was unfurnished and no photographic inventory provided, they decided to with-hold £1500 deposit of ours. The typed up inventory... Read Full Review

I would like to thank Mark Coll who was extremely helpful on the day I was checking out of the flat which I had been renting from the Milngavie branch for the past year and a half. All the staff that I had spoken to during that time of rental were very pleasant,helpful and efficient. I have never... Read Full Review

I wish that I had read the previous reviews before I used the Property Bureau. My experience dittos that of both of the reviews and I am currently in dispute with the Property Bureau over a cleaning bill that they have slapped me with for £150. The rental of my flat was sub standard in terms of... Read Full Review

My own experience of this firm almost mirrors that of 'badlytreatedtenant' (above). The director responsible for investigating internal complaints refused to acknowledge correspondence from me for six months, then claimed the internal complaints procedure had not been exhausted when the... Read Full Review

Agent did not attend to repairs, ignored emails, ignored complaints. Did not allow termination of lease at the end of the contracted date. Flat was very dirty when let out, cleaned to a high standard when leaving. Was left in a better standard than was offered. Had to endure a broken boiler, rusted ... Read Full Review