The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 21 Reviews
100% Recommended

Lucy
By : 'Adam Clark'
Services :
Sold price : £799500
Would you recommend ? : Yes
Postcode : TW11
We bought our first house in December 2022 through Chase Buchanan Teddington. We were guided through the whole process and looked after by Lucy. She was absolutely fantastic from start to finish and I could not recommend her more. Such a pleasure to work with, regularly talking us through the process and keeping us updated as we needed to be as first time buyers! Lucy was a delight to work with as were her colleagues. Thank you for all your hard work and help.
By : Chase Buchanan
16 Feb 2023Dear Adam, Thank you for this wonderful 5* review for Lucy. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
Chase Buchanan
43 High Street, Teddington, Middlesex
TW11 8HB
020 8977 1166


By : 'Mel'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW11
Karen, Adele, Lucy and the team nursed the deal, for our family home of 50 years, to its satisfactory conclusion in a professional and sensitive way. I could not recommend them highly enough for their local market knowledge and people skills under pressure. Well done and thank... Read Full Review


By : 'Happy'
Services : Sales( As a Vendor )
Sold price : £790000
Would you recommend ? : Yes
Postcode : TW11
Karen, Rodney and Adele are all brilliant estate agents whose experience shines through at all stages of the process. They have integrity, passion and go out of their way to keep you informed. Can't recommend them highly... Read Full Review
By : Chase Buchanan
4 Dec 2023Thank you for this wonderful 5* review for Karen and Rodney. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive...
By : 'MH'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW11
Relatively decent experience, as far as a house buying process can be decent. Truth be told, there were a couple of times I felt a little patronised and comms fell between colleagues, but all in all a nice team and... Read Full Review
By : Chase Buchanan
4 Dec 2023Thank you for taking the time to leave us a review, we appreciate your feedback. Kind regards, Chase...

By : 'Maria'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW9
We just sold our house through Chase Buchanan and had a really positive experience with Adele. She really takes the time to build strong relationships with prospective buyers which is so important. She is also super experienced, reassuring and very responsive. Just a pleasure to deal with. We... Read Full Review
By : Chase Buchanan
29 Mar 2023Dear Maria, Thank you for your lovely review for Adele, she will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase...

By : 'Aneta'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW9
Adele and Team did a great job during the entire process and ultimately securing the sale of our property under very challenging market conditions. We only have good words to share on Chase... Read Full Review
By : Chase Buchanan
29 Mar 2023Dear Aneta, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard-working staff! Thank you! We wish you all the best. Kindest...

By : 'Game'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : TW11
Thank you Georgina for your kindness and amazing service. I got superb service, it's a pity I did not... Read Full Review
By : Chase Buchanan
29 Mar 2023Many thanks for your 5* review Game. Wishing you all the best! Kind regards, Chase...

By : 'James'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW11
We sold our house through Lucy at Chase B in December 22. Firstly we chose CB for their honest and realistic assessment of the value of our home. There was no aggressive sales pitch nor ridiculous over valuation just to get the gig - which is pretty much how every other agent we met approached it. ... Read Full Review
By : Chase Buchanan
29 Mar 2023Dear James, Thank you for this wonderful 5* review for Lucy, she will be thrilled to read this. Customer service is very important to us so we really appreciate you taking the time to let us know...

By : 'Adam'
Services : Sales( As a Buyer )
Sold price : £799500
Would you recommend ? : Yes
Postcode : TW11
We bought our first house in December 2022 through Chase Buchanan Teddington. We were guided through the whole process and looked after by Lucy. She was absolutely fantastic from start to finish and I could not recommend her more. Such a pleasure to work with, regularly talking us through the... Read Full Review
By : Chase Buchanan
16 Feb 2023Dear Adam, Thank you for this wonderful 5* review for Lucy. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive...

By : 'Tahira'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : TW11
Jennifer has been most helpful in securing a new tenant for us in our property, great comms and very efficient Many... Read Full Review
By : Chase Buchanan
30 Jan 2023Many thanks for your 5* review Tahira. Wishing you all the best in your new home! Kind regards, Chase...


By : 'Sally'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW11
Lucy and Naj went above and beyond in selling my house for me. Always pleasant and professional, they worked with energy and determination throughout the process and were particularly good when the going got tough. The whole team at Teddington were a pleasure to deal with. Thoroughly... Read Full Review
By : Chase Buchanan
4 Jan 2023Dear Sally, Thank you for your lovely review for Lucy and Naj, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase...

By : 'Kevin'
Services : Sales( As a Buyer )
Sold price : £1245000
Would you recommend ? : Yes
Postcode : TW1
Lucy from Chase Buchanan in Teddington is comfortably the best estate agent I’ve ever had the pleasure of working with. She’s friendly, knowledgeable, calm, determined - and in our case went over and above to get our deal over the line. Couldn’t recommend her highly... Read Full Review
By : Chase Buchanan
4 Oct 2022Dear Kevin, Thank you for your lovely review for Lucy, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase...


By : 'Petra'
Services : Sales( As a Vendor )
Sold price : £1496000
Would you recommend ? : Yes
Postcode : TW11
Anyone wishing to buy or sell a property in Teddington should head straight to Chase Buchanan. Naj Fox has made the whole process very straightforward. Naj has been efficient, friendly, kind and good fun and really easy to work with. Thank you Naj, and thank you to the whole team at C.B. You... Read Full Review
By : Chase Buchanan
31 Aug 2022Dear Petra, Thank you for this wonderful 5* review for Naj. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! We...

By : 'LO'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW11
A great many thanks to Lucy and her colleagues for all their help selling my flat. It took a while and many visits. I'm residing abroad, which added burden of them , but they were patient, professional and dedicated... Read Full Review
By : Michael Peacock
4 Jan 2022Thank you so much for taking the time to leave us a 5 star review and your kind words regarding the service you experienced with our Teddington branch. We are delighted to have been able to help you...

By : 'Louisa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW12
Jenna at the Teddington office has been super - helpful, timely and efficient. Would absolutely recommend CB as an estate agent, and would use them... Read Full Review
By : Lianne Gregory
30 Nov 2021Hi Louisa, Thanks so much for our 5 star review and your recommendation. Wishing you all the best! Kind regards, Lianne Gregory Lettings...

By : 'Dawn'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW11
I am so glad I choose Chase Buchanan to sell our family home. They were extremely personal & professional from the start, they listened to what we wanted and made it happen for us in the best possible way. Lucy was fantastic, super organised, communicated at all times & acted in our ... Read Full Review
By : Michael Peacock
30 Nov 2021Dear Ross and Dawn, Thank you so much for leaving us such a lovely review. It's great to read such amazing feedback regarding my staff, and such a pleasure to know you're glad to have chosen us ...


By : 'Heather'
Services : Sales( As a Vendor )
Sold price : £810000
Would you recommend ? : Yes
Postcode : TW11
Right from the first meeting we had with Michael and Naj through to all the wonderful agents we had dealings with during our house sale, we were never short of impressed. Lucy in particular was incredibly proactive, professional and dedicated to the chain in such a thorough and reassuring manner... Read Full Review
By : Michael Peacock
30 Nov 2021Hi Heather, Thank you so much for your kind words re the service you experienced with us selling your home. It is always a pleasure to read such good feedback regarding my staff. We wish you...

By : 'S'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW11
Brilliant service especially from Lucy who went out of her way to ensure exchange and completion happened and when the first buyer pulled out resold the flat for us the same day Couldn’t ask for a better experience Thank... Read Full Review
By : Michael Peacock
30 Nov 2021I am delighted to hear we could save the sale for you within the first day of it going back on the market. Thank you for your review and 5 star rating. We wish you all the best! Kind regards,...

By : 'Ben'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW11
We bought our new house through Chase Buchanan with Naj Fox as our estate agent. Naj was extremely helpful, organised, friendly and generous with her time. Naj was supportive and proactive throughout our rollercoaster buying and selling process! We cannot thank her... Read Full Review
By : Michael Peacock
29 Jul 2021Dear Ben and Sarah, Thank you so much for your kind feedback regarding your selling and buying experience with Chase Buchanan, in particular Naj. We wish you all the best in your new...

By : 'Jo'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW11
Naj and the team at milestone Teddington where a dream to deal with. Thankfully not like a typical estate agent ;) They sold our property quickly when other agents in Teddington had failed in the past. They made the whole process stress free and I only wish we were able to purchase our onward... Read Full Review

By : 'Elizabeth'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW11
Good, professional and dedicated service by people who know the area in detail and understood our requirements. Naj went the extra mile for... Read Full Review
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