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The UK's Largest Customer Review Website for the Property Industry

3/5, 21 Reviews
48% Recommended
100% sales valuation accuracy
50% sales fee satisfaction

Yvonne
By : 'Mark Bishop'
Services :
Sold price : £730000
Would you recommend ? : Yes
Postcode : LE8
We would recommend the Market Harborough branch. Our sale was meant to be straight forward but became protracted but due to the professional and tenacious of Yvonne and her colleagues, the sale went through and we are very content and glad in our choice of agents.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 50.00% | £645,000 | £730,000 |
Andrew Granger & Co
Phoenix House, 52 High Street, Market Harborough, Leicestershire
LE16 7AF
0116 253 8850

By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £730000
Would you recommend ? : Yes
Postcode : LE8
We would recommend the Market Harborough branch. Our sale was meant to be straight forward but became protracted but due to the professional and tenacious of Yvonne and her colleagues, the sale went through and we are very content and glad in our choice of... Read Full Review

By : 'nat'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LE16
Excellent service Although not directly their client they were totally professional and helpful in facilitating our purchase. A big thank you to Yvonne, Gill and Geraldine for their calm and courteous manner in easing us through the whole purchase... Read Full Review

By : 'Chris'
Services : Sales( As a Vendor )
Sold price : £645000
Would you recommend ? : Yes
Postcode : LE16
Right from the start they were professional but and had two buyers for the asking price. Their unbiased recommendation was essential. Then it was Covid shutdown. They were with us all the way and when there was an unforeseen hic-up with only two working days to go the sales team were wonderful.... Read Full Review
By : 'Ben'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : LE16
We rented a property from Andrew Granger where something became available in-between our wedding and honeymoon. They were amazing and helpful in assisting us in getting the property and everything sorted before we went away so we could instantly move in when we got back. Excellent service and... Read Full Review

By : 'Excellent'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE16
Have been with Andrew Granger &co for more than 10 years had great service and management always professional and a Hugh standard of service .. exceptional member of staff award goes to Jilly ð thank... Read Full Review
Leaving because I can no longer afford the new increase in fees .. now doing self management.

By : 'Jo'
Services : Letting( As a Tenant )
Rent PCM : £935
Would you recommend ? : Yes
Postcode : LE16
We have been looked after very well by Jilly G and Jilly S and their great team at Grangers ... always happy to go one step further and to sort out any problem efficiently and quickly with a professional approach . Thank you for being helpful and a great bunch of advisors to have dealt with !!!!... Read Full Review
Competitive and fairly priced within the market

By : 'MAC'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LE16
We found Andrew Granger Estate agents to be efficient, friendly and helpful when renting a property and then buying a property from them. Both experiences we have found all the staff to be very helpful and courteous calling me back and answering emails immediately. Jilly was extremely helpful and ... Read Full Review
Fees are what we expected to pay no surprises.

By : 'Ram'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE16
We were in a difficult predicament to move in ASAP. Response from Jilly was swift enough for us to make a decision. We are sure that we would definitely build a strong rapport between us during our further association with them. -... Read Full Review
Reasonable
By : 'JudgementDee'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : No
Postcode : LE8
Money orientated, and we can 100% back up the rude and unforgivable attitudes as pre mentioned, met that issue on several occasions. Rent increased yet jobs needed to be addressed in the property. To cut it short, it was a nightmare and we'd had enough after the 6 months Would never use them... Read Full Review
It's just a total bad experience, thus company needs looking into if you want further business
By : Jill Griffiths
15 Mar 2018Good morning, I have read your comments regarding your experience when you rented a property through Andrew Granger & Co. I would like an opportunity to discuss the problems you experienced and...
By : 'Hello'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE16
Andrew Granger are terrible. We moved into a house, the walls hadn't been painted they still had scribbles all over the walls from the last tenants kids. Kitchen floor was mouldy and lifting up from a leak that had been left for over a month. The boiler was not working and it took them ages to ... Read Full Review
Terrible. What are the fees for? Pressing a button?
By : Jill Griffiths
13 Nov 2017Hello I was very disappointed to read your comments and would invite you to discuss this in more detail by calling me on my direct line 01858 439096. In the meantime I can confirm that we do not...
By : 'UnhappyTenant'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : LE16
Awful agency. Didn't sort any of the problems we outlined in our inventory prior to moving in. Have left a window broken over winter (6 months in total) meaning we have been freezing. Refuse to acknowledge their legal obligations and look for any opportunity to take money from you. They actually... Read Full Review
Awful, far higher than any agency we have ever used with no real reason.
By : Jill Griffiths
31 Jan 2017Your complaint has just come to my attention and I am really disappointed to hear your comments. We take any complaints very seriously but unfortunately I had not been made aware of your concerns. ...
By : 'be'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE15
The worest one agency! So rude and not helpfull staff. Never again ! what they want its just your money. U will wait ages for answer from them all the time stupid excuses. First time i deal with so bad... Read Full Review
so bad
By : Jill Griffiths
1 Feb 2017Your complaint has just come to my attention and I am really disappointed to hear your comments. We take all feedback seriously and I would ask you to call me on my direct line 01858 439096 so that...
By : 'Never'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : LE16
If I could have chosen no stars then I would. Never fix things. I was left without heating and hot water for 4 months over the winter. The pipes burst in the loft and the walls and ceilings were damp for 4 months. Ice formed on the inside of the windows. They kept saying that the landlord was... Read Full Review
The fees are higher than any other I have been charged by other companies
By : Jill Griffiths
1 Feb 2017Your complaint has only just come to my attention and I am very disappointed to hear your comments. We take all comments seriously and I would ask you to call me on my direct line 01858 439096 or...
By : 'AVOID'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : LE16
Disgusting way of dealing with clients. Money grabbers, took endless amounts of money for doing absolutely nothing, even when I disputed it they were less than helpful. Now I know of others having problems. Things taking weeks to be fixed. People left for months with disgusting damp and no problem... Read Full Review
You could\'ve stopped making it seem all you wanted was money. you could help future clients with their quires. FIX things when they need to be fixed and don\'t make stupid excuses. Think of things as if they were you personally, think how you\'d feel if you were treated the way you treat us. the only reason i used you was because you were the main occupiers for the renting properties. lesson learnt. never again. Thanks
By : Andrew Granger & Co
6 Jun 2014Thank you for your review and I would welcome to you contact the office to discuss your complaint as we at Andrew Granger & Co strive to provide a professional service to both landlord and tenant ...
By : 'jlm'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : LE8
Awful agent to deal with, never return phone calls even when saying they will call back. Hard to set up viewings, asked if they would take us with a child was told yes. We put in application and was asked right away if we had a grantor even before doing any referencing or ceirdt checks and we made ... Read Full Review
By : agent
21 Aug 2013Andrew Granger & Co strive hard to provide a professional service to both our landlords and tenants and we would welcome the reviewer to contact the office directly and we can hopefully address...
By : 'Professor'
Services : Letting( As a Tenant )
Would you recommend ? : No
This is my third rental property and consequently, my third experience of Letting Agents. I have to say that Andrew Granger are by FAR the WORST. I was with Albery Tyson before who I cannot praise enough. They were efficient, friendly and helpful and are still there to advise me even though I am... Read Full Review
Be professional, organised, efficient and remember that \"an Englishman\'s home is his castle\" ie people have feelings, go to work, and would like some notice before they organise hords of contractors at THEIR convenience! Their lack of consideration is causing me a LOT of unecessary stress :-(
By : 'Buyer1'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
So we saw a house and phoned up for an appointment. All fine and went and saw the property and loved it. So we put an offer in and our told ours is the best offer on the table but there is one other and it is slightly lower. At this point were told the vendor has decided to go to a sealed bid which ... Read Full Review
Be honest. Be fair.
By : Buyer1
25 Jun 2012Please disregard this review!!!! I have asked for it to be removed from this website. I wrote it and later had a meeting with the agents. They were transparent and honest in their explanation of...
By : 'Kamil'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
I'm a current tenant and I have to say that the service the girls in lettings give me is exceptional!!!! I can't understand bad comments!!!! They are always helpful and if there is something wrong with the heating etc I'm updated all the time. No problems at all. I'm renting through them since... Read Full Review
By : 'Alastair'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
I found the team at Andrew Granger (in the Harborough office) to be very helpful and effective through the process. They were always very quick to get back to me and passed on any information. I have recommended them to several friends who all had similar... Read Full Review
By : 'susyq'
Services : Letting( As a Tenant )
Would you recommend ? : No
Used this agency as a tenant. Have found them to be fairly poor overall. Requests for repairs in the house take a looong time to be actioned, and the majority are not carried out. To be fair, this could be down to the landlords who seem the types to rake in the rents, but don't like to... Read Full Review
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