The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.3/5, 31 Reviews
75% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
70% sales fee satisfaction
70% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 70% | £100,000 | £730,000 |
| Lettings | 0% | 70% | £525 | £935 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 7 | 9 | 5 | 0 | 3 | 0 | 0 | 6 |
Andrew Granger & Co
2 High Street, Loughborough, Leicestershire
LE11 2PH
01509 235534
By : 'Charles'
Branch : Loughborough, 2 High Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : LE15
I am writing to share our experience with Andrew Granger Letting Agents in Loughborough. My partner and I arranged a viewing of what appeared to be a delightful two-bedroom detached property in Oakham. The agent was punctual and amiable, which marked the only positive aspect of our ... Read Full Review

By : 'Mark'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Sales( As a Vendor )
Sold price : £730000
Would you recommend ? : Yes
Postcode : LE8
We would recommend the Market Harborough branch. Our sale was meant to be straight forward but became protracted but due to the professional and tenacious of Yvonne and her colleagues, the sale went through and we are very content and glad in our choice of ... Read Full Review

By : 'nat'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LE16
Excellent service Although not directly their client they were totally professional and helpful in facilitating our purchase. A big thank you to Yvonne, Gill and Geraldine for their calm and courteous manner in easing us through the whole purchase ... Read Full Review

By : 'Bharat'
Branch : Leicester, 10 - 12 Rutland Street
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : LE2
5 star treatment from start to conclusion of rental. Would highly recommend Lyndsey. All staff at office fixed everything with such ... Read Full Review

By : 'Chris'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Sales( As a Vendor )
Sold price : £645000
Would you recommend ? : Yes
Postcode : LE16
Right from the start they were professional but and had two buyers for the asking price. Their unbiased recommendation was essential. Then it was Covid shutdown. They were with us all the way and when there was an unforeseen hic-up with only two working days to go the sales team were wonderful. ... Read Full Review
By : 'Ben'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : LE16
We rented a property from Andrew Granger where something became available in-between our wedding and honeymoon. They were amazing and helpful in assisting us in getting the property and everything sorted before we went away so we could instantly move in when we got back. Excellent service and ... Read Full Review
By : 'FRANK'
Branch : Loughborough, 2 High Street
Services : Sales( As a Vendor )
Sold price : £100000
Would you recommend ? : Yes
Postcode : LE11
Andrew Granger & Co, in Loughborough, have acted for me on several occasions over the years, and I would highly recommend them: they are flexible, efficient and friendly - and Natalie was extremely pleasant and helpful in the very recent sale of one of my properties. David runs a good ship, and ... Read Full Review
By : 'Rebecca'
Branch : Loughborough, 2 High Street
Services : Sales( As a Vendor )
Sold price : £220000
Would you recommend ? : Yes
Postcode : LE7
We recently sold a property with Andrew Grangers - the team were extremely efficient and professional, they always met agreed dates and timings, we felt we had expert advice and guidance throughout the process. We would actually say the team went the extra mile to helps us as we work away, they ... Read Full Review

By : 'Excellent'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE16
Have been with Andrew Granger &co for more than 10 years had great service and management always professional and a Hugh standard of service .. exceptional member of staff award goes to Jilly ð thank ... Read Full Review
Leaving because I can no longer afford the new increase in fees .. now doing self management.

By : 'Jo'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting( As a Tenant )
Rent PCM : £935
Would you recommend ? : Yes
Postcode : LE16
We have been looked after very well by Jilly G and Jilly S and their great team at Grangers ... always happy to go one step further and to sort out any problem efficiently and quickly with a professional approach . Thank you for being helpful and a great bunch of advisors to have dealt with !!!! ... Read Full Review
Competitive and fairly priced within the market

By : 'MAC'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LE16
We found Andrew Granger Estate agents to be efficient, friendly and helpful when renting a property and then buying a property from them. Both experiences we have found all the staff to be very helpful and courteous calling me back and answering emails immediately. Jilly was extremely helpful and ... Read Full Review
Fees are what we expected to pay no surprises.

By : 'Ram'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE16
We were in a difficult predicament to move in ASAP. Response from Jilly was swift enough for us to make a decision. We are sure that we would definitely build a strong rapport between us during our further association with them. - ... Read Full Review
Reasonable
By : 'JudgementDee'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : No
Postcode : LE8
Money orientated, and we can 100% back up the rude and unforgivable attitudes as pre mentioned, met that issue on several occasions. Rent increased yet jobs needed to be addressed in the property. To cut it short, it was a nightmare and we'd had enough after the 6 months Would never use them ... Read Full Review
It's just a total bad experience, thus company needs looking into if you want further business
By : Jill Griffiths
15 Mar 2018Good morning, I have read your comments regarding your experience when you rented a property through Andrew Granger & Co. I would like an opportunity to discuss the problems you experienced and...
By : 'Hello'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE16
Andrew Granger are terrible. We moved into a house, the walls hadn't been painted they still had scribbles all over the walls from the last tenants kids. Kitchen floor was mouldy and lifting up from a leak that had been left for over a month. The boiler was not working and it took them ages to ... Read Full Review
Terrible. What are the fees for? Pressing a button?
By : Jill Griffiths
13 Nov 2017Hello I was very disappointed to read your comments and would invite you to discuss this in more detail by calling me on my direct line 01858 439096. In the meantime I can confirm that we do not...
By : 'UnhappyTenant'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : LE16
Awful agency. Didn't sort any of the problems we outlined in our inventory prior to moving in. Have left a window broken over winter (6 months in total) meaning we have been freezing. Refuse to acknowledge their legal obligations and look for any opportunity to take money from you. They actually ... Read Full Review
Awful, far higher than any agency we have ever used with no real reason.
By : Jill Griffiths
31 Jan 2017Your complaint has just come to my attention and I am really disappointed to hear your comments. We take any complaints very seriously but unfortunately I had not been made aware of your concerns. ...
By : 'be'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE15
The worest one agency! So rude and not helpfull staff. Never again ! what they want its just your money. U will wait ages for answer from them all the time stupid excuses. First time i deal with so bad ... Read Full Review
so bad
By : Jill Griffiths
1 Feb 2017Your complaint has just come to my attention and I am really disappointed to hear your comments. We take all feedback seriously and I would ask you to call me on my direct line 01858 439096 so that...
By : 'Sam.'
Branch : Leicester, Attenborough House10-12 Rutland Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LE
Complete waste of time. Two emails one from Rightmove and one from their own website. Two phone calls to view a property. A week gone by still no response. Worst customer service ... Read Full Review
By : 'Never'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : LE16
If I could have chosen no stars then I would. Never fix things. I was left without heating and hot water for 4 months over the winter. The pipes burst in the loft and the walls and ceilings were damp for 4 months. Ice formed on the inside of the windows. They kept saying that the landlord was ... Read Full Review
The fees are higher than any other I have been charged by other companies
By : Jill Griffiths
1 Feb 2017Your complaint has only just come to my attention and I am very disappointed to hear your comments. We take all comments seriously and I would ask you to call me on my direct line 01858 439096 or...

By : 'Mrs'
Branch : Loughborough, 2 High Street
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : LE67
We cannot sing enough high praises for Lucy Who dealt with the Rental of 4 Linford Cres Markfield to my mum Mrs Jackson . Lucy always was very professional empathetic, concerned and done her utmost at all times we would highly recommend Grangers est agents to anyone looking to rent property, for us ... Read Full Review
Thanks once more Lucy you are an asset to the company
Thanks once more Lucy you are an asset to the company
By : Jane Wilson
23 May 2016How disappointing Andrew Granger estate agents are, not customer focused, rude, pompous and officious if I were an owner I would think twice before considering this company because they are not...
By : 'Mogwai'
Branch : Leicester, 10 - 12 Rutland Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE1
Don't even bother!! Can't believe they still exist! Never respond to issues and keep you waiting for months. Sometime I pay out of pocket to fix ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.