Disgusting is the only word to describe this letting agency. After renting a property from them for 10 years and keeping it in impeccable condition, I was issued a Section 21, in October 2023. This came 2 weeks after I complained about an issue with ongoing mould & damp. The property needed a... Read Full Review

Shocking company, avoid renting with them if possible, do not care about there tenants, take days to reply and whenever you ring up it’s always ‘we’ll call you back’ you will never be called back untill you chase it up again. Very difficult to deal with... Read Full Review

Very unprofessional. The company has a viewing policy that you need to prove your mortgage in principle and fund proof in order to arrange a viewing. After I got everything sorted and sent, they told me that the property was already gone when I first called. At this stage, they even wanted to sell... Read Full Review

I approached them a few times via email to see properties. They didn't have the courtesy to even reply. When they did reply they weren't even prepared to arrange a viewing unless I could prove I was in a "proceedable" position. So they are turning away purchasers because... Read Full Review

I have exchanged many email with Carol Dennison and she has always responded quickly and given really good advice, it's been a pleasure to deal with such a nice... Read Full Review

Terrible, would not provide any details of when we could move in. On the Monday they said we could move in this week. On Wednesday at 1700 they rang us to say the move in date has been pushed back by over 2... Read Full Review

Had a valuation appointment scheduled in. Surveyor called to say he would be late. In the end, he never came with no explanation as to why. Tried to ring him, he just ignored calls. Rung to the office, was told they would look into it and was promptly cut off. Avoid these time... Read Full Review

I found the staff extremely pushy and unhelpful. Also felt that with being a young first time buyer we wasn't taken seriously. Nearly four weeks later, the for sale sign is sat on our drive after emailing and phoning the branch. Wouldn't be recommending to family or... Read Full Review

I have never encountered service as relaxed as that offered by the Lettings division of Farrell Hayworth (FH). I rarely leave reviews online but was so disappointed by the time FH took dealing with my tenancy application that I wish to warn others who may need an application dealt with quickly: I... Read Full Review

Farrell Heyworth is probably not the most reliable agent. 1) When I went to view the property, I told the agent about certain factors which might affect my application. He/she got back to me saying that it would not be a problem, and for me to pay the fees and submit my application, only to have ... Read Full Review

Worst estate agents ever. Very slow and not self efficient. Felt like they don't even care. Was purchasing a home through them and they don't even care if your situation or even try and help. All talk but no action. I literally had to call everyday to sort things never did they call me back with... Read Full Review

I bought and sold using Farrell Heyworth. Amanda pulled out all the stops (above and beyond the call of duty) to make sure the whole process was as stress-free as possible and got things moving.... Read Full Review