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Nottingham, NG5
3.5/5, 28 Reviews
61% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
83% letting fee satisfaction
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"Avoid Leaders id you..."
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1 Star Review
By : 'Cath'
Services :
Rent PCM : £925
Would you recommend ? : No
Postcode : NG10
15 Mar 2022
People found this helpful0
Had a terrible experience with Leaders managing our move. The people we spoke to, while friendly, did not seem interested in doing their jobs well. Any questions we had took multiple calls to answer and we had to constantly chase the agents for information. We sent documents to the email address they gave us which were not picked up, and delayed our application. The available date of the house was changed to 5 days later without telling us, meaning we had planned our moving days and have had to scramble to change them. When we had a viewing at the house the agent forgot (!) and turned up 35 minutes late after I had called them. And to top it all off the house that we eventually got to view did not match the description of the house we had applied for - the most obvious difference being the lack of an en suite which had heavily influenced our decision to go for the house. By the time we found out it was a completely different house it was too late to change plans so we asked for a rent reduction as compensation. This was on Thursday evening and as yet (Tuesday morning) we have had no resolution and no apology from the company. Tomorrow was our planned move in date and at the moment we have no certainty that we willl have a house ready to move into even by the weekend. Avoid using Leaders if you possibly can, it's not worth this stress.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £468,000 | £468,000 |
| Lettings | 100% | 83% | £450 | £1,600 |
Address
Leaders
42 Thackerays Lane, Nottingham, Nottinghamshire
NG5 4JD
0115 926 4500
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Leaders Branches (View All 149)
James hopkins Fantastic ...
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5 Star Review
By : 'Nichole'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : NG3
11 Nov 2024
People found this helpful0
James hopkins Fantastic professional friendly and respectful really pleased with the... Read Full Review
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It was very good and friendly ...
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5 Star Review
By : 'Magda'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NG5
12 Apr 2024
People found this helpful0
It was very good and friendly viewing. Kully Landa was very friendly and... Read Full Review
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Let property - Good advice ...
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5 Star Review
By : 'Patricia'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NG5
28 Feb 2023
People found this helpful0
Let property - Good advice and service received throughout the letting procedure from Yvonne at Leaders Woodthorpe Nottingham Thank... Read Full Review
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So far amazing . No ...
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5 Star Review
By : 'Andrew'
Services : Letting( As a Owner )
Rent PCM : £935
Would you recommend ? : Yes
Postcode : NG11
3 Jan 2023
People found this helpful0
So far amazing . No complaints, so far very impressed Olivia has been very efficient. 3rd agent in just over a year - wish I had transferred to Leaders... Read Full Review
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Professional and personable ...
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5 Star Review
By : 'Terry'
Services : Sales( As a Vendor )
Sold price : £468000
Would you recommend ? : Yes
Postcode : NG3
16 Sept 2022
People found this helpful0
Professional and personable sales service from marketing to completion. Lightly undervalued but amenable to customer requests and quick +ve sale... Read Full Review
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Theo has been wonderful and ...
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5 Star Review
By : 'Dalynn'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : NG6
9 Aug 2022
People found this helpful0
Theo has been wonderful and very helpful He makes sure you fully understand the agreements. Is there to help in... Read Full Review
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AVOID ! ...
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1 Star Review
By : 'Christian'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : No
Postcode : 37RI
13 Jun 2022
People found this helpful0
(1 star coz 0 isn't an option) Been messed about for over 1 month. The easy part was keeping me hanging with a deposit, When there was an issue with the property 1 was interested in they started dancing ballet and kept me hanging... after 20 days they offered a exchange property that... Read Full Review
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I was a prospective tenant ...
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5 Star Review
By : 'KEVIN'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NG3
29 Apr 2022
People found this helpful0
I was a prospective tenant and contacted the Nottingham Lettings department .Luke help me through the letting process and secured an ideal property for me. I would recommend Luke's professionalism and knowledge and would his services to any future... Read Full Review
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Pleasant experience with ...
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5 Star Review
By : 'Masani'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NG6
7 Apr 2022
People found this helpful0
I found a great home for myself and my son, Luke is knowledgeable, efficient, pleasant and patient, he has made my experience and my families... Read Full Review
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Avoid Leaders id you ...
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1 Star Review
By : 'Cath'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : No
Postcode : NG10
15 Mar 2022
People found this helpful0
Had a terrible experience with Leaders managing our move. The people we spoke to, while friendly, did not seem interested in doing their jobs well. Any questions we had took multiple calls to answer and we had to constantly chase the agents for information. We sent documents to the email address... Read Full Review
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Thank you ...
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5 Star Review
By : 'Titilayo'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NG5
3 Mar 2022
People found this helpful0
The first call I recieved from Leaders was from Dontae,he was reassuring, found the ideal property for me to rent.. He was really helpful. I have never rented a property before, I had lots of questions.Dontae,Luke and Jameel was patient,took time to explain all the details and continued to be... Read Full Review
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I've found the ideal ...
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5 Star Review
By : 'Gary'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : NG11
9 Feb 2022
People found this helpful0
I've found the ideal property for me to rent. I phoned Leaders and my call was answered by Dontae. He was really helpful. Having never rented a property before, I had lots of questions. He was patient and continued to be helpful even through I phoned Leaders lots of times over the next few... Read Full Review
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Disgusting service took the ...
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1 Star Review
By : 'Dave'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : NG7
12 Jan 2022
People found this helpful0
Disgusting service took the money signed contracts didn't give the keys and left a 21 yr old boy on the... Read Full Review
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Do not ...
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1 Star Review
By : 'Sophie'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : NG7
4 Jan 2022
People found this helpful0
I can't explain how bad my experience has been over the past 4 months. I am a university student and there are 6 of us living in a 4 man house. 2 of the bedrooms are under legal measurements. When we moved in we personally found needles and syringes. We have 1 shower and 1 bath between 6... Read Full Review
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We've been told that ...
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1 Star Review
By : 'Paulina'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : NG5
19 Aug 2021
People found this helpful1
We've been told that our intended move in date will be 12th of August, then branch manager Connor said it will be earlier 6th of August, then apparently after tenants moved out landlord said property won't be ready until late August so a new date was changed to 31st of August, end of... Read Full Review
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Worst agency ever. Terrible ...
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1 Star Review
By : 'Sabs'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NG5
28 May 2021
People found this helpful2
Worst agency ever. Terrible service. False advertisement. Used old and misleading pictures of a property, which in reality was trashed after having nightmare tenants, while at the same times the advertised the property on various pages such as Rightmove and Zoopla showcasing the property was in... Read Full Review
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Recently needed support and ...
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5 Star Review
By : 'Nicola'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NG3
8 Feb 2021
People found this helpful0
Recently needed support and guildence on letting and licensing and the support and patience was second to none from all staff particularly Sarah Campbell... Read Full Review
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Leaders are excellent letting ...
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5 Star Review
By : 'Ose'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : NG3
9 Jan 2021
People found this helpful0
Leaders are excellent letting agency. The staff treat their customers with utmost importance, excellent care. Their response to accommodation distress is amazing. Their agent, Owen, has been particularly amazing and... Read Full Review
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be ...
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1 Star Review
By : 'NN'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : NG7
20 Dec 2020
People found this helpful1
- they refuse to refund overpaid rent - terrible customer service - GET EVRYTHING IN WRITING - they deny anything said and threaten with litigation - you have to chase, chase and chase for months to get your deposit back. - overall... Read Full Review
Comments (0)Was this helpful?:
Rent ...
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5 Star Review
By : 'Tom'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
6 Aug 2020
People found this helpful0
I would like to say a big thank you to Tom moult for all is help in helping me retain the property that I was trying to get. I found him to be very... Read Full Review
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