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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
2.6/5, 10 Reviews
40% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
43% letting fee satisfaction
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By : 'Kelsey'
Services : Letting(As a Tenant)
Rent PCM : £1900
Would you recommend ? : No
Postcode : E15
Truly awful property management. We have had issue after issue since moving into our flat and JLL has been slow to respond and ineffective at dealing with problems. It takes weeks to get them to bring someone in to fix heating, hot water, etc. and more often than not they will send the wrong person or refuse to coordinate, requiring us to contact the building management ourselves though we have no reliable point of contact. JLL has unreliable bookkeeping and asking a simple question about rent calculations will be passed around multiple people, taking days at a time, so that we are unable to arrange our rent payment on time. JLLs staff seems to constantly change and we have to call and email several times to get any response.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 0% | 43% | £1,575 | £2,800 |
Jones Lang Lasalle
Unex Tower, 5 Station Street, London, Greater London
E15 1DA
020 8104 1110
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Allan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E15
Adam is a superb agent who went out of his way to help smooth over things when we hit road bumps in the sale of our flat at Stratosphere Tower. He was commercial and intuitive at the same time, and was overall a great person to have as an agent. Highly... Read Full Review
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By : 'DEBABRATA'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E15
They have one of the worst property management process. They will run after you till they get the money and contract signed. After that they provide pathetic services. Their services are all outsourced to multiple agencies for each work and you would have to run after each to get your stuff done.... Read Full Review
By : XcwJRDFY
10 Mar 20231...
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By : 'Kelsey'
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : No
Postcode : E15
Truly awful property management. We have had issue after issue since moving into our flat and JLL has been slow to respond and ineffective at dealing with problems. It takes weeks to get them to bring someone in to fix heating, hot water, etc. and more often than not they will send the wrong... Read Full Review
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By : 'MG'
Services : Letting( As a Tenant )
Rent PCM : £2800
Would you recommend ? : Yes
Postcode : E15
The agent we had was extremely nice and was on top of all our email exchange. We booked a viewing for the very next, everything went smoothly. We are young adults and it's our first time going through the rental system... It was tricky with the references and all the documents we had to... Read Full Review
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By : 'Jessica'
Services : Letting( As a Tenant )
Rent PCM : £1597
Would you recommend ? : No
Postcode : E15
Awful, lived in a flat rented by them for 3 years incompetent doesn't even describe them. The staff turnover meant no one knew what was going on and the constant attitude from the employees was disgusting. I would avoid with a 30ft... Read Full Review
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By : 'Aleksandar'
Services : Letting( As a Tenant )
Rent PCM : £1575
Would you recommend ? : Yes
Postcode : E15
I've got only the best of words to say about Ms. Amy Rogers. My experience with her, as my agent, is that she did everything in her power to organize my move to the property, fast, knowledgeable, and with appropriate understanding. So, thank you... Read Full Review
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By : 'Adedamola'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E15
Most awful letting agency ever, this is a scam. Jll is a terrible terrible letting agency, if I could give zero stars I will, the one start given is just because that is the lowest possible rating. These people are crooks, renteres rights need to be taken more seriously in the UK otherwise... Read Full Review
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By : 'Wendy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E15
Michael Harvey is very responsible sales agent and he is always keep our customer mind in his heart thank you so... Read Full Review
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By : 'Xinyi'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E20
The fridge in our apartment stopped working on 14th September, and we raised it to JLL immediately. However, after 24 days, through a series of miscommunication and delays, we still didn't get the fridge replaced now. At the same time, we didn't receive any compensation or apology from... Read Full Review
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By : 'Josh'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E15
AVOID AT ALL COSTS. Absolutely appalling service when we tried to leave our apartment. Firstly they overcharged us with the rent owing to an "accounting error" and we did not even receive an apology or acceptance of any liability. Then there were extortionate cleaning charges when the... Read Full Review
