Jones Lang Lasalle

Entry is a great part of the process, exciting as you have a place. At the end, they will try to take all of your deposit, i.e. thousands of pounds. In our check in, there were some issues - Broken lamp - Damaged wall - Stained carpets - Broken pulleys - and more Somehow, they missed all of ... Read Full Review

Tried JLL for 6 months on the market. Poor/lack of communication. 1 viewing for whole period. Poor preparation. Did not follow protocol and allowed buyer to come on their own, who tried to talk about ... Read Full Review

I have been living in the building managed by JLL for the last 2 years. Unfortunately, I have seen a steady decline of building quality and complete indifference from JLL's side. A couple of examples: non-functional front door lock, no answers from building manager even after several emails ... Read Full Review

The team at JLL went above and beyond for my purchase and sale! I offered (and it got accepted) on my dream apartment on a bit of a whim — basically, without even having considered putting my place on the market — and within a week, my own apartment was photographed, ... Read Full Review

JLL Management has shown shocking disregard for the retired residents of Priors Way, Maidenhead, despite countless complaints about the relentless noise pollution caused by the lease given to the unethical company, Global Trade Point. Complaints to the Lead Director at Stockley Park and the ... Read Full Review

What can I say about JLL? Very unprofessional beyond my worst expectations. It started from the very beginning but I wasn't paying much attention; from a flat that didn't have the full furnishings for the first few weeks to receiving an email saying I didn't pay my first ... Read Full Review

I recently had an incredibly frustrating and disappointing experience with JLL as my property manager. After moving out of a property managed by them, I was shocked at how they did everything possible to withhold as much of my deposit as they could, with little regard for fairness or ... Read Full Review

???AVOID! AVOID! AVOID! ??? 2 months after the end of our tenancy and they still hold our deposit. All final bills provided & rent fully paid. Property manager (Paige Waller) has so far attempted to add a deduction for some damages that were clearly documented in the check-in report, ... Read Full Review

The JLL team in Greenwich have an excellent insights into all the factors influencing the local property market, as well as direct knowledge of each development or locality, along with its advantages and disadvantages for prospective buyers. Despite receiving an early offer, it took longer than we ... Read Full Review

I can assure JLL is a good property agency, Adam Garson (My agent) is absolutely wonderful to work with. It’s like having a friend on the “inside” that is working for you. He really care about his/hers clients as well as the community and neighbourhood they live in. ... Read Full Review

Adam is a superb agent who went out of his way to help smooth over things when we hit road bumps in the sale of our flat at Stratosphere Tower. He was commercial and intuitive at the same time, and was overall a great person to have as an agent. Highly ... Read Full Review

They have one of the worst property management process. They will run after you till they get the money and contract signed. After that they provide pathetic services. Their services are all outsourced to multiple agencies for each work and you would have to run after each to get your stuff done. ... Read Full Review

Hanan was very conscientious and always responded to my queries and questions at the first time, I am very grateful and thanks to her our rental process went smoothly. It's really rare to find a person who is so good at what they ... Read Full Review

We rented from Eilis Moloney who is a very proactive young agent who is eager to get things sorted ... Read Full Review

Truly awful property management. We have had issue after issue since moving into our flat and JLL has been slow to respond and ineffective at dealing with problems. It takes weeks to get them to bring someone in to fix heating, hot water, etc. and more often than not they will send the wrong ... Read Full Review

On a date 05/05/2022 The worse experience with agency and agent in my life. They are really nice until you sign your tenancy. I am paying 1.582£ a month + bills. My agent Jasmine is not doing her job properly. And the agency is not taking responsibility either with the flat ... Read Full Review

We have just completed sale of our property of Woodberry Apartments and we are very satisfied with the service provided by Ms Williams Rosie of JLL. Rosie has been cheerful, helpful, patient and carried out her work in a professional way. She communicated well with us and all parties concerned. ... Read Full Review

The agent we had was extremely nice and was on top of all our email exchange. We booked a viewing for the very next, everything went smoothly. We are young adults and it's our first time going through the rental system... It was tricky with the references and all the documents we had to ... Read Full Review

Worst Agency Experience Ever!! Our Experience with JLL has been TERRIBLE from start to finish. Isobel from the agency gave us our first viewing of the flat and as soon as we walked in it smelt of sewage. Isobel said that it was because the bathrooms hadn't been used and the smell would go ... Read Full Review

Our initial thoughts with dealing with Henrietta JLL were all positive and were having a great experience. We got offered the property we wanted and were over the moon. We got the contract and put down the deposit and were told ‘100% this property is ours’. Then all of a sudden ... Read Full Review