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Brook Green, London W6
1/5, 14 Reviews
14% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
11% sales fee satisfaction
11% letting fee satisfaction
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"Truly awful. Completely..."
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1 Star Review
By : 'Archie'
Services : Letting(Property Management)
Would you recommend ? : No
Postcode : W2
24 Feb 2022
People found this helpful2
Truly awful. Completely unscrupulous. Avoid at all Costs. They take no responsibility for any damage to your property by contractors they hire even if your property is rendered uninhabitable as mine was.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 11% | £0 | £0 |
| Lettings | 50% | 11% | £1,208 | £3,200 |
Address
Marsh & Parsons
107 -109 Shepherds Bush Road, Brook Green, London, Greater London
W6 7LP
0207 605 7760
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Marsh & Parsons Branches (View All 32)
Incompetent and ...
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1 Star Review
By : 'Jo'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : No
Postcode : W14
4 Nov 2024
People found this helpful1
Bob Marsh and Parsons manage my one bedroom flat in West London. Not only did they fail to ensure that the tenant they found was able to pay, they then failed to act when I pointed out early on in to the agreement that the tenant was going to default and allowed the tenant to leave 6 months later... Read Full Review
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Avoid at all cost if you are ...
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1 Star Review
By : 'Brice'
Services : Letting( As a Tenant )
Rent PCM : £3200
Would you recommend ? : No
Postcode : W14
23 Aug 2024
People found this helpful0
The agency favored the landlord (with whom they have continuous commercial relationships) throughout the end of tenancy process leading to us paying unjustified out of accordance costs such as check out report and administrative fees that should not have been covered by us. In collusion with the... Read Full Review
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Despicable criminals and ...
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1 Star Review
By : 'No'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : W14
6 Aug 2022
People found this helpful2
Despicable criminals and sadists that seem to have been coached by the MOB. They screw you over at EVERY opportunity, completely disappear whenever there is an issue even when (and particularly when) they are obviously at fault. Lots of bedbugs, water problems and common areas that... Read Full Review
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Truly awful. Completely ...
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1 Star Review
By : 'Archie'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : W2
24 Feb 2022
People found this helpful2
Truly awful. Completely unscrupulous. Avoid at all Costs. They take no responsibility for any damage to your property by contractors they hire even if your property is rendered uninhabitable as mine... Read Full Review
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Awful, pushy and takes ...
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1 Star Review
By : 'Carl'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : W12
11 Nov 2020
People found this helpful1
My partner and I (21 and 25) were looking for our first flat together, we were so excited but unfortunately taken advantage of. At first the agent from the Shepherds Bush branch (Lets call them H), was great and very helpful. Kept coming back with new flats and the viewings were good, I... Read Full Review
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By : Vange
23 Jul 2021Hi, I just wanted to ask how you managed to get a portion of your rent back. I am in a similar situation where I have been pressured to pay the holding deposit but I am yet to sign the contract. The...
Encouraged into raising the ...
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1 Star Review
By : 'Angela'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W14
22 Jul 2019
People found this helpful1
Encouraged into raising the asking price and all for nothing. Bathtub broken for over 5 months, carpet falling apart. Shower not working for months at a time. Microwave breaking twice. Light circuit broken and strobing for months. Construction for months outside the window. FOUR AGENTS HELPING US... Read Full Review
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Awful beyond ...
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1 Star Review
By : 'Catastrophic'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : W14
15 Apr 2019
People found this helpful8
Verging on the linits of criminality.. Prospective tenants with held Abusive emails from the firm Referencing inaccurate Very bad reputation. I cannot possibly recommend these... Read Full Review
Comments on Agent Fees
Bad
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Most VILE Place on ...
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1 Star Review
By : 'Dee'
Services : Letting( As a Tenant )
Rent PCM : £1208
Would you recommend ? : No
Postcode : W14
29 Jan 2019
People found this helpful4
It is hard to believe this agency can legally operate in this country. Everything switched from regular to HELL the day the tenancy started. A series of lies, deflections and obstructions following the fact that the shower did not work for a whole month whereas fixing it had been a pre-condition... Read Full Review
Comments on Agent Fees
They are quick to offer you some admin fee back to you whereas the damage they caused should have cost waaaaaay more only so they can say you've already accepted compensation! WATCH OUT. These are scam artists.
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awful ...
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1 Star Review
By : 'judy'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : W128
7 Nov 2018
People found this helpful4
had a viewing of a property today arranged for a builder and friend to view also, M&P called 15 minutes before viewing (we were at the property) to cancel - an offer had just been accepted and all viewings stopped! Sub standard treatment and not professional in any way. Steer... Read Full Review
Comments on Agent Fees
n.a. thank goodness
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Pushy and ...
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1 Star Review
By : 'potential_customer'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : W6
8 Oct 2018
People found this helpful3
I called for information about a property, the lettings agent, before verifying if the property I was calling for was available they wanted to know: Where I lived Why I wanted to move The name of the company I worked for My job title At a certain point I had to stop the line of questioning to ask ... Read Full Review
Comments on Agent Fees
N/A
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just ...
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1 Star Review
By : 'Dean'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W14
8 Jun 2018
People found this helpful4
The most despicable, VILE bunch of people I have ever had to deal with. Every single one of them. Everything was wrong with the flat the minute I arrived. Shower broken, filthy carpet, all furniture broken. It was almost like a joke. They jerked me around for MONTHS to fix everything, while whilst... Read Full Review
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Terrible ...
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1 Star Review
By : 'Disgruntled'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W14
5 Jun 2018
People found this helpful3
This must be a terrible place to work as we seem to receive a new contact every two months. Multiple errors include sending incorrect emails, wrong names on contracts etc etc. The list goes on. Luckily we've been fortunate enough to have wonderful landlords that we can get in touch with... Read Full Review
Comments on Agent Fees
Irrelevant
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I've been renting for many ...
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1 Star Review
By : 'No'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W12
7 Apr 2014
People found this helpful5
I've been renting for many years in different countries across Europe, by far this was the worse experience that I've got with a letting agent/landlord. I found the letting agency staff abusive in their response and not helpful at all. I had problems with the house from day 1: heating not... Read Full Review
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We have rented a flat with ...
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1 Star Review
By : 'Maria'
Services : Letting( As a Tenant )
Would you recommend ? : No
5 Nov 2011
People found this helpful4
We have rented a flat with this agency for 18 months and has been a nightmare! They were suposed to manage the property and we have had 3 different property managers, all os them very incompetent. They never replied when we had a problem at home ( for example, we had our patio flooded for 1 week... Read Full Review
What agent could do to change your mind?
Their job!
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