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Bridgfords Logo

Durham, DH1

1.8/5, 16 Reviews
25% Recommended

100% letting valuation accuracy

25% letting fee satisfaction

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"Bridgefords Durhams is..."

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5 Star Review
UserName

Jonathan

By : 'John and Emma'
Services :
Would you recommend ? : Yes
Postcode : NE4

16 Feb 2022
People found this helpful0

We had trouble purchasing a property in Newcastle due to both sets of solicitors, which Bridgefords Durham happened to be managing, so we were nagging the Durham branch every two weeks. We lived in Cheshire so were feeling far removed from the action. They were first-rate in everything they did for us, ensuring communication was maintained constantly. Their service is exemplary, and we can not recommend them enough.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%25.00%£450£900
Address

Bridgfords
15 Elvet BridgeDurham, County Durham
DH1 3AA
0191 644 0646

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Bridgfords Branches (View All 89)
Jokers. These clowns ...

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1 Star Review
UserName

By : 'Harry'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DH8

11 Dec 2023
People found this helpful0

Jokers. These clowns illegally moved my electricity supply and I have now discovered that there had been no license on the property for 18 months, when I live in an area that has a selective licensing scheme. The manager Leanne is absolutely useless, and completely dismissive and doesn't seem ... Read Full Review

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It is with great pleasure ...

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5 Star Review
UserName

By : 'Teresa'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DH7

21 Jul 2022
People found this helpful0

It is with great pleasure that I am writing this review about Bridgfords Durham. I flew into the UK earlier this year to meet with Jonathan Colville who introduced me to the property which I saw on line and we have since purchased. All the staff in the branch were friendly and informative... Read Full Review

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Bridgefords Durhams is ...

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5 Star Review
UserName

By : 'John'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NE4

16 Feb 2022
People found this helpful0

We had trouble purchasing a property in Newcastle due to both sets of solicitors, which Bridgefords Durham happened to be managing, so we were nagging the Durham branch every two weeks. We lived in Cheshire so were feeling far removed from the action. They were first-rate in everything they did ... Read Full Review

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Terrible communication, ...

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1 Star Review

By : 'Mrs'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : DH1

5 Dec 2020
People found this helpful0

Terrible communication, waiting ages for landlord to respond and the letting agents, still booking in viewings even though they have offers on a... Read Full Review

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I wanted to buy a house they ...

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1 Star Review

By : 'Julie'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £65000
Would you recommend ? : No
Postcode : DH7

23 Sept 2020
People found this helpful0

I wanted to buy a house they had for sale but it was impossible to get them to answer and email. The property details were incorrect and when I asked for clarification they ignored me. I made an offer but nothing went smoothly. I was buying from abroad, was unable to use my currency exchange... Read Full Review

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Let sitting outside, ...

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1 Star Review
UserName

By : 'SMcN'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : DH2

7 Aug 2018
People found this helpful0

I was left sitting outside a property not once but twice in the same day waiting for a viewing. I was told I would meet staff at the agreed time and when no one turned up I called to be told they tried to call me 3 times and sent me a text to confirm the viewing. They had not. They then agreed to... Read Full Review


Comments on Agent Fees

Fees are extortionate

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This worst company I have ...

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1 Star Review

By : 'Peter'
Services : Letting( As a Tenant )
Rent PCM : £720
Would you recommend ? : No
Postcode : DH7

22 Jan 2018
People found this helpful0

This worst company I have experienced in the UK! Stated the first month was half price then after we had paid their extortionate non refundable fees they said that the half price was for the previous month! Extremely poor communicators and have failed on their website. Would recommend you to use ... Read Full Review


Comments on Agent Fees

Very poor considering their lack of honesty and customer service.

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As a tenant I found ...

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1 Star Review

By : 'DurBo'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : DH1

18 Oct 2017
People found this helpful1

As a tenant I found Bridgfords staff to be condescending, facetious and downright insulting. The service I have received has been consistently below par. I will never engage with this company... Read Full Review


Comments on Agent Fees

Neutral

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I Have been waiting for my ...

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1 Star Review

By : 'Mike'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : DH1

6 Oct 2016
People found this helpful2

I Have been waiting for my rent for a month an a half. I phone i'm put on hold for ages and eventually hang up. I email no response. What must I do to get my deposit back. blatant robbery is taking... Read Full Review


Comments on Agent Fees

At the moment I am waiting for my deposit to be refunded.

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Never again. - longest ...

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1 Star Review

By : 'Durham'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : DH1

1 Sept 2016
People found this helpful4

Never again. - longest contract I've ever seen - everything is forbidden, everything you do has substantial fees attached to it - carpet in flat was never cleaned before we moved in, because, according to them, they didn't have enough time for this (it was 7 days) - several faults were not... Read Full Review


Comments on Agent Fees

They charge extra for a landlord reference fee when you move out (20 + VAT). Expensive fees, it was a 100 GBP more than our current agent.

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First day we moved in the ...

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1 Star Review

By : 'Tony'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : DH9

23 Feb 2016
People found this helpful2

First day we moved in the Boiler was off and once i had that up and running the radiators all needing bleeding, shower didn't work, fire was hanging off, skirting boards missing, holes in walls and the place had a strong smell of dog. 6 weeks after compiling a list of complaints and endless calls... Read Full Review


What agent could do to change your mind?

all bad, not enough time to list all the complaints


Comments on Agent Fees

all bad, not enough time to list all the complaints

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If you're thinking about ...

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1 Star Review

By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : DH6

26 Aug 2015
People found this helpful4

If you're thinking about using Bridgfords, don't. Go elsewhere. The attitude of the staff is shocking and the professionalism of the place is lacking. All they care about is money and they'll do anything to get as much out of you as possible. Long story short, it started with false... Read Full Review

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I think this is perhaps the ...

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1 Star Review

By : 'alex_uker'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : DH1

15 Aug 2014
People found this helpful3

I think this is perhaps the worst agency I have ever used. On the day I moved in, the agent showed me around the house and showed me all the furniture. The footcloth is dirty, and the closet is broken with a hole in its back. The drawer in the bedroom was broken, only two layers out of five was ... Read Full Review


Comments on Agent Fees

not worth it

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It began once we paid the ...

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1 Star Review

By : 'Chris'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DH1

2 Aug 2013
People found this helpful7

It began once we paid the agent fees and handed our notice into our old landlord. We got a call saying another couple is interested and willing to pay £25 more p/m, I stress this was after we paid the agency fee's. Afyer plenty of arguing and the threats from them saying we wouldn't get our fee... Read Full Review


What agent could do to change your mind?

Better organisation and communication with each other and us.

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A truely ...

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5 Star Review
UserName

By : 'Rob'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : DH7

19 Apr 2013
People found this helpful1

A truely excellent,professional and highly efficient level of service. A member of staff who I can highly recomend without... Read Full Review

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I hired Bridgfords letting ...

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1 Star Review

By : 'tomali'
Services : Letting( As a Owner )
Would you recommend ? : No

6 Oct 2012
People found this helpful8

I hired Bridgfords letting agency on a full management contract to save me any problems. I have had problems with them from the first month. They were Quick to find me tenants but have started taking money out of my rent. They have taken checking out fees during the first month of tenancy and the... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Bridgfords, Durham DH1 3AA