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Bath, BA1

2.3/5, 6 Reviews
33% Recommended

67% sales valuation accuracy

0% letting valuation accuracy

0% sales fee satisfaction

0% letting fee satisfaction

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"AVOID THIS INCOMPETENT..."

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1 Star Review
UserName

Brian

By : 'Current'
Services :
Would you recommend ? : No
Postcode : BA1

31 Mar 2021
People found this helpful2

We rent a property through Martin and Co that is owned by *.* is a persistently dithering, miserly **who refuses to update a 50 year old electrical system despite repeated and ongoing electrical issues that affected several appliances and despite the recommendations of the electrical safety report, *** is her ignorant, mumbling and delusional lapdog. They insist on multiple visits at short notice and are totally ineffectual. They left loo brushes belonging to the deceased previous owners along with stained table cloths and a range of mucky and unsafe electrical items and other possessions of the previous owner and failed to carry out a range of clearing and plumbing work promised for prior to our ingoing which had to then happen a month into the tenancy. They sent their 14 year old to carry a large piece of plate glass out of the house and along the road and yelled at him in our front porch making a dreadful scene as he was clearly struggling. They've persistently disregarded the need to wear masks, and tried to push passed me into the house expecting to be able to come round at the drop of a hat. Two months in they have offered no gesture of goodwill to account for a first month without a working shower, unplumbed loo, and a second month with persistent electrical and appliance issues. They owned the property for four months prior to our ingoing and failed to check a single tap or light switch. Anything to account for the ongoing issues, forget it, no gesture of goodwill, absolute misers! Totally disrespectful and entirely inadequate as landlords. DO NOT RENT from either! It's their children I worry for, controlling nimbyism at its worst. The agents messed up the tenancy start date which we had to correct with the council, we asked for a letter to show the proper date and Gaye the incompetent agent tried to get us to sign a new contract with a whole raft of additional, strange and very particular, restrictive clauses including where we would be allowed to put our toaster and kettle, they even tried to stop us using one of the rooms. Underhand and unacceptable, infuriatingly presumptive and condescending, totally ignorant of tenant rights, greedy, careless and miserly. AVOID AVOID AVOID.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales67%0%£0£0
Lettings0%0%£635£1,000
Address

Martin & Co
1 Cleveland TerraceBath, Somerset
BA1 5DF
01225 429999

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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5 Star Review
UserName

By : 'Sophia'
Services : Conveyancing
Would you recommend ? : Yes
Postcode : BS16

2 Sept 2024
People found this helpful0

Martin & Co have consistently proven to be a reliable and knowledgeable partner in sales and purchase transactions. David Minors and his team exhibit a high level of professionalism and expertise, making them a top choice of estate agents for our mutual clients. Their attention to detail,... Read Full Review

Comments (0)Was this helpful?:
AVOID THIS INCOMPETENT ...

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1 Star Review
UserName

By : 'Current'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BA1

31 Mar 2021
People found this helpful2

We rent a property through Martin and Co that is owned by *.* is a persistently dithering, miserly **who refuses to update a 50 year old electrical system despite repeated and ongoing electrical issues that affected several appliances and despite the recommendations of the electrical safety report, ... Read Full Review

Comments (0)Was this helpful?:
I contacted Martin&co ...

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1 Star Review

By : 'J'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : BA1

24 Mar 2021
People found this helpful0

I contacted Martin&co in Bath to make an offer on a property, matching the asked amount. After prompting a few times the person I had contacted, I offered the asking price, and she informed me in writing that the landlord had accepted the offer and proceeded to send me the paperwork with... Read Full Review

Comments (0)Was this helpful?:
Poor quality ...

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1 Star Review

By : 'PMC'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BA23

3 Oct 2018
People found this helpful1

I would not recommend using this agency. They had a poor communication with me and had clearly took side for the landlord at the end of the tenancy. For example, they didn't provide the 24h notice before a visit and just walked in without knocking on the door, which constitute a breach in the... Read Full Review

Comments (1)Was this helpful?:

By : Brian Phillips

5 Oct 2018

I need more information on which tenancy this relates to before I can fully...

I rented a flat for almost ...

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5 Star Review

By : 'Fan'
Services : Letting( As a Tenant )
Rent PCM : £635
Would you recommend ? : Yes
Postcode : BA1

15 Feb 2017
People found this helpful0

I rented a flat for almost three years and a half with Martin & Co Bath. It's my only experience renting in the UK, I'm a student. Regarding my first two years, it did take a while (sometimes more than 6 months!) to get some things repaired. BUT I think at some point the team changed, around... Read Full Review


Comments on Agent Fees

I don't know how it usually works, but I paid �255 agency fees.

Comments (0)Was this helpful?:
Same story as usual - a ...

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1 Star Review

By : 'Terrible'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BA2

29 Jul 2014
People found this helpful2

Same story as usual - a student letting, so they saw us coming and decided to rip us off. Check-in was a cursory quick thing not noting the many damages, uncleaned state of property etc. Submitted our own check-in - M&Co accepted this but then didn't provide it at check-out. So check-out was ... Read Full Review


Comments on Agent Fees

Paid them for nothing. On top of agency fees are them taking majority of deposit unfairly.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Martin & Co, Bath BA1 5DF