By : 'Sophia' Services : Conveyancing Would you recommend ? : Yes Postcode : BS16
2 Sept 2024
People found this helpful0
Martin & Co have consistently proven to be a reliable and knowledgeable partner in sales and purchase transactions. David Minors and his team exhibit a high level of professionalism and expertise, making them a top choice of estate agents for our mutual clients. Their attention to detail,... Read Full Review
Martin & Co have consistently proven to be a reliable and knowledgeable partner in sales and purchase transactions. David Minors and his team exhibit a high level of professionalism and expertise, making them a top choice of estate agents for our mutual clients. Their attention to detail, prompt communication and thorough understanding of how transactions should proceed is why we choose to work with them. I confidently recommend David Minors and his team to anyone in need of an exceptional service to sell their home or purchase their dream home!
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AVOID THIS INCOMPETENT ...
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1 Star Review
Brian
By : 'Current' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : BA1
31 Mar 2021
People found this helpful2
We rent a property through Martin and Co that is owned by *.* is a persistently dithering, miserly **who refuses to update a 50 year old electrical system despite repeated and ongoing electrical issues that affected several appliances and despite the recommendations of the electrical safety report, ... Read Full Review
Services : Letting( As a Tenant )Date: 30th Mar 2021
We rent a property through Martin and Co that is owned by *.* is a persistently dithering, miserly **who refuses to update a 50 year old electrical system despite repeated and ongoing electrical issues that affected several appliances and despite the recommendations of the electrical safety report, *** is her ignorant, mumbling and delusional lapdog. They insist on multiple visits at short notice and are totally ineffectual. They left loo brushes belonging to the deceased previous owners along with stained table cloths and a range of mucky and unsafe electrical items and other possessions of the previous owner and failed to carry out a range of clearing and plumbing work promised for prior to our ingoing which had to then happen a month into the tenancy. They sent their 14 year old to carry a large piece of plate glass out of the house and along the road and yelled at him in our front porch making a dreadful scene as he was clearly struggling. They've persistently disregarded the need to wear masks, and tried to push passed me into the house expecting to be able to come round at the drop of a hat. Two months in they have offered no gesture of goodwill to account for a first month without a working shower, unplumbed loo, and a second month with persistent electrical and appliance issues. They owned the property for four months prior to our ingoing and failed to check a single tap or light switch. Anything to account for the ongoing issues, forget it, no gesture of goodwill, absolute misers! Totally disrespectful and entirely inadequate as landlords. DO NOT RENT from either! It's their children I worry for, controlling nimbyism at its worst. The agents messed up the tenancy start date which we had to correct with the council, we asked for a letter to show the proper date and Gaye the incompetent agent tried to get us to sign a new contract with a whole raft of additional, strange and very particular, restrictive clauses including where we would be allowed to put our toaster and kettle, they even tried to stop us using one of the rooms. Underhand and unacceptable, infuriatingly presumptive and condescending, totally ignorant of tenant rights, greedy, careless and miserly. AVOID AVOID AVOID.
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I contacted Martin&co ...
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1 Star Review
By : 'J' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £1000 Would you recommend ? : No Postcode : BA1
24 Mar 2021
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I contacted Martin&co in Bath to make an offer on a property, matching the asked amount. After prompting a few times the person I had contacted, I offered the asking price, and she informed me in writing that the landlord had accepted the offer and proceeded to send me the paperwork with... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 24th Mar 2021
I contacted Martin&co in Bath to make an offer on a property, matching the asked amount. After prompting a few times the person I had contacted, I offered the asking price, and she informed me in writing that the landlord had accepted the offer and proceeded to send me the paperwork with the agreed tenancy length. I filled in the relevant paperwork and sent it off, satisfied that I had secured the property. The property however remained in their active listings, I just thought they had forgotten to take it down. I then received an email the following day telling me that the landlord had accepted another offer. No explanation or apology. I emailed back explaining my disappointment, as I was under the impression that I had secured the property, and never received a reply or explanation. I was however added to their distribution emails advertising other properties, without my consent, and asked to get removed from that. I can only assume they received a higher offer and sent it on, which should not have happened once my offer had been accepted in writing.
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Poor quality ...
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1 Star Review
By : 'PMC' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : BA23
3 Oct 2018
People found this helpful1
I would not recommend using this agency.
They had a poor communication with me and had clearly took side for the landlord at the end of the tenancy.
For example, they didn't provide the 24h notice before a visit and just walked in without knocking on the door, which constitute a breach in the... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Oct 2018
I would not recommend using this agency. They had a poor communication with me and had clearly took side for the landlord at the end of the tenancy. For example, they didn't provide the 24h notice before a visit and just walked in without knocking on the door, which constitute a breach in the contract I signed.. It took them months to repair our toilets, which has been finally done before the end of the tenancy.. And finally they didn't bother to answer to my claims after the check-out inventory. As a result, I have been blamed for being pedantic when asking some explanation about deduction made on my deposit. Well if the agent would have answer to my mail or my claims (and just did their work) after the check-out everything would have been fine. To conclude, once you moved in and paid yours fees, they just do not care about you the tenant, but instead care about the landlord.
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I need more information on which tenancy this relates to before I can fully...
I rented a flat for almost ...
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5 Star Review
By : 'Fan' Services : Letting( As a Tenant ) Rent PCM : £635 Would you recommend ? : Yes Postcode : BA1
15 Feb 2017
People found this helpful0
I rented a flat for almost three years and a half with Martin & Co Bath. It's my only experience renting in the UK, I'm a student.
Regarding my first two years, it did take a while (sometimes more than 6 months!) to get some things repaired.
BUT I think at some point the team changed, around... Read Full Review
Comments on Agent Fees
I don't know how it usually works, but I paid �255 agency fees.
Services : Letting( As a Tenant )Date: 15th Feb 2017
I rented a flat for almost three years and a half with Martin & Co Bath. It's my only experience renting in the UK, I'm a student.
Regarding my first two years, it did take a while (sometimes more than 6 months!) to get some things repaired.
BUT I think at some point the team changed, around summer 2016, and my experience with M&Co Bath during my last year of tenancy has been really good. They were quick to deal with any problems, friendly, giving useful advice. There were no problems with my deposit.
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Same story as usual - a ...
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1 Star Review
By : 'Terrible' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : BA2
29 Jul 2014
People found this helpful2
Same story as usual - a student letting, so they saw us coming and decided to rip us off.
Check-in was a cursory quick thing not noting the many damages, uncleaned state of property etc. Submitted our own check-in - M&Co accepted this but then didn't provide it at check-out. So check-out was ... Read Full Review
Comments on Agent Fees
Paid them for nothing. On top of agency fees are them taking majority of deposit unfairly.
Services : Letting( As a Tenant )Date: 28th Jul 2014
Same story as usual - a student letting, so they saw us coming and decided to rip us off.
Check-in was a cursory quick thing not noting the many damages, uncleaned state of property etc. Submitted our own check-in - M&Co accepted this but then didn't provide it at check-out. So check-out was done extremely rigorously noting all damages etc. that were already present at check-in. Got screwed over for deposit.
No prior warning when sending people round to view/fix things. Leaking roof never fixed during year long tenancy. Customer service awful.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.