I have come across several concerning valuations on Rightmove. It appears that they inflate their prices initially to secure contracts, only to later reduce them once the agreement has already been signed. This kind of tactic seems unethical and manipulative, taking advantage of clients who may... Read Full Review

Dreadful estate agents. Prey on elderly sellers with investors trying to drive down the price. Become nasty when they don’t get their way. Refuse to return keys. Am taking legal action. They allowed investors to bring builders and architects without our... Read Full Review

I've been dealing with RSK for over 15 years and have always found all personnel very professional, efficient, caring and friendly. Han Orkoz is always keen to help, update me and check periodically whether I encounter any problems. Altin and Molly are always available to assist and provide... Read Full Review

I received a personal, professional service from Molly with constant communication, updates and feedback. Han has been equally professional with regard to the rental agreement. And both have been friendly and helpful in every way. So I think that RSK are the gold standard for Ealing... Read Full Review

The most incompetent and inept estate agents I have ever dealt with. Money grabbing at every opportunity, complete inability to keep people informed or in the loop about anything, and a flagrant disregard for their tenants.... Read Full Review

Sara, Kayleigh & Edwin have been superb, supportive & professional throughout in assisting our daughter’s property purchase. Much appreciation for your patience & kindness throughout the process, thank... Read Full Review

Although we ultimately found a property with another agency, I was really impressed with Han's timely responses and professionalism throughout our search. Despite our requirements being specific and challenging (particularly in the December period), Han worked really hard to assist us.... Read Full Review

Money taken for an apartment that we got through them, they lied to us and changed stuff in the apartment after we signed the contract, and we only discovered that we got scammed once we moved in ! Plus the apartment was disgusting and we had to scrub the floor etc. If you don't want to be ... Read Full Review

Han was the agent in charge to show me the properties. He's a really nice guy and always tried to keep my preferences on mind so he could show me the most suitable properties for us. Our flat was almost brand new and very well looked after. After we moved in, our contact has been Kim Mellor.... Read Full Review

I arrived in London to work in a contract position and stayed in a hotel at first. From there I got in contact with Robertson Smith & Kempson in Ealing, who efficiently helped me find a rented apartment that met my expectations in terms of budget, size, standard and location. There were no... Read Full Review

Great service, Kim Mellor has been our contact and has always done what was agreed and I have been kept informed and updated regularly on the property by her. She has been helpful and has had good and sensible advice for us when... Read Full Review

Most important when you let a property is that it should be well managed and I must report how very pleased I am with the services of Kim Mellor, a member of RSK Ealing's Lettings Management team. Kim has been looking after my property for the past few years and has been doing so extremely... Read Full Review

Appalling service, absolute nightmare and advice to avoid RSK like the plague. My estate agent *Presented me with numerous lies and deception right from the start. The only reason I purchased a property through RSK, was by negotiating with the vendor directly as they were* inefficient and... Read Full Review

They are totally unproffessional. I had a very bad experience with them.They delayed us one week to move in the appartment in order to clean it proffessionally (stated in the contract also) it and when we got the keys the appartment was dirty!! Moreover they charged us extra costs which weren't... Read Full Review

We rented our flat out with Rsk at the end of the contract we told them that we did not wish to renew the contract as we were selling the flat and they went behind our back and forced the tenants to renew and threatened to blacklist them. I dealt with Liam Rouse who went behind our back and charged ... Read Full Review

I booked a viewing for a flat i was looking to buy. I was told someone from the agency would be at the property the whole day and was told to just knock at the door. When i got there, there was nobody. I was 15min early but as i was told somebody would be there the whole day, i called the agency.... Read Full Review

Was taken for a ride, they took renewal fees for 9 years, even though not in contract. When asked to stop they threatened legal action. So much for customer... Read Full Review

[[EDIT ORIGINAL START]] This awful man who was "director" of lettings was abysmally rude and gave me absolutely NO insight into what my property may be worth as I was buying to let. Gary Smith was lovely however, in the sales office at The Mall. I've heard a lot of horrible rumors... Read Full Review

Excellent service all round. Particularly grateful for the additional effort put in by Gary... Read Full Review

Lorna from RSK was excellent, patient with us, really looked after our interests and immediately came back when she found something that met our needs. She has been truly very transparent and nice with... Read Full Review