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Robertson Smith & Kempson Logo

Acton, London W3

4.5/5, 49 Reviews
84% Recommended

50% sales valuation accuracy

83% letting valuation accuracy

100% sales fee satisfaction

94% letting fee satisfaction

Contact Us
Established in 1991 and with a network of four established offices, Robertson Smith & Kempson are your local independent property experts, providing unrivalled coverage and market expertise. We constantly strive to do things better and pride ourselves on offering the highest level of service to our clients and cus
tomers at all times. At Robertson Smith & Kempson we don't follow industry standards, we like to set them. If you are considering selling or letting your property, or would like some advice on the current market, please talk to one of our local experts or pop into our office on Acton High Street.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales50.00%100%£353,000£510,000
Lettings83%94%£340£2,800
Areas covered
  • NW10
  • W3
Address

Robertson Smith & Kempson
113 High StreetLondon, Greater London
W3 6LY
020 8896 3996

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Robertson Smith & Kempson Branches (View All 4)
I highly recommend young, ...

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5 Star Review

By : 'Aneliya'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : W3

24 Oct 2024
People found this helpful0

I highly recommend young, very prospective, professional , positive person as Aadam Bulgin.He is bright example , how all letting agents should work and achieve the main goal-the client to be satisfied with all aspect of service. Thank you for great help... Read Full Review

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I really appreciate angelina ...

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4 Star Review
UserName

Angelina

By : 'Dushantha'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : No
Postcode : W3

21 Mar 2024
People found this helpful0

I really appreciate angelina way how she helped to success my requirement She smiles, knowledgeable she knows how to attract customers.my wife and myself really admirer Angelina.Really happy about u.this agency really lucky to have this kind of... Read Full Review

Comments (1)
Was this helpful?:

By : Lucy

12 Jul 2024

Dear Dushantha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer...

Great experience with ...

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5 Star Review
UserName

Angelina

By : 'Frederic'
Services : Letting( As a Tenant )
Rent PCM : £36
Would you recommend ? : Yes
Postcode : W3

26 Oct 2022
People found this helpful1

I usually don’t write reviews but I have to admit I’ve been very impressed with Angelina King professionalism! From the first contact on the phone to the tenancy agreement signature everything went very well. Angelina is available (and always calls back when busy), responsive, ... Read Full Review

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They do not even deserve 1 ...

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1 Star Review
UserName

Carla

By : 'Anda'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W3

24 Sept 2022
People found this helpful1

They do not even deserve 1 star. Terrible schedule organisation and they do not communicate between themselves. Viewings showing up unannounced is a thing for them. Not able to follow simple instructions like turn off the light or lock the door after a viewing. They don’t even bother to... Read Full Review

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Angelina is good ...

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5 Star Review
UserName

Angelina

By : 'Ruslan'
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : NW10

1 May 2022
People found this helpful0

Angelina is good professional, very helpful I came to England not long ago and I don't understand how to properly rent an apartment, but Angelina explained everything to me and instructed me throughout the entire rental process, she gave good advice, very happy and... Read Full Review

Comments (1)
Was this helpful?:

By : Ria Burton

20 May 2022

Dear Ruslan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with...

Would very strongly ...

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1 Star Review

By : 'Prachi'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £510000
Would you recommend ? : No
Postcode : NW10

28 Feb 2022
People found this helpful0

Would very strongly discourage people from using this agent. On Friday(18th) they showed me a property. I placed on the spot offer. I went into their offices and offered agreement in principle and deposit. On Wednesday (23rd) they told me congratulations the buyer has accepted the offer. On... Read Full Review

Comments (1)
Was this helpful?:

By : Ria Burton

24 Mar 2022

Dear Prachi, I am really sorry to read your comments.Thank you for your feedback. I am aware the Office has been in contact with you and I believe this is being dealt with. Kind regards, Ria Burton,...

Excellent service, especially ...

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5 Star Review
UserName

Carla

By : 'sian-alfie-thomas@hotmail.co.uk'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W3

24 Sept 2021
People found this helpful0

Excellent service, especially from Carla. Very organised, polite and efficient. Would definitely use this company again and will be referring my... Read Full Review

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Angelina provides superior ...

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5 Star Review
UserName

Angelina

By : 'Melissa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5

22 Mar 2021
People found this helpful0

Angelina provides superior and friendly service. Thank you for making the process so seamless and finding me my dream home. W... Read Full Review

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Angelina is a very positive, ...

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5 Star Review
UserName

Angelina

By : 'Raffaella'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5

14 Mar 2021
People found this helpful0

Angelina is a very positive, competent and helpful professional and it was a real pleasure to deal with her. Her advice was invaluable and although I ended up making an offer on a flat through a different estate agent I really appreciated the help she offered.... Read Full Review

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Angelina King is a really ...

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5 Star Review
UserName

Angelina

By : 'Acton'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W3

23 Jan 2021
People found this helpful0

Angelina King is a really helpful agent who has recently helped find a decent flat. I would highly recommend... Read Full Review

Comments (2)
Was this helpful?:

By : Sarah Tranter

28 Jan 2021

Dear Acton, Thank you for your five star review and kind comments regarding Angelina and we hope you enjoy your new home. Kind regards, Sarah...

Jack Dann in the Acton office ...

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5 Star Review
UserName

Jack

By : 'SHANE'
Services : Sales( As a Vendor )
Sold price : £353000
Would you recommend ? : Yes
Postcode : NG3

25 Sept 2020
People found this helpful0

Jack Dann in the Acton office was absolutely brilliant from start to finish. When we put our flat on the market he kept us updated after every viewing and once we had accepted an offer he did absolutely everything he could to ensure that the sale went through smoothly. He even spoke to our... Read Full Review

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As a new landlord with no ...

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5 Star Review
UserName

Priyesh

UserName

Angelina

By : 'Tolu'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W3

3 Aug 2020
People found this helpful0

As a new landlord with no experience at all, we had such an amazing experience with Priyesh and his hardworking team. Special thanks to Angelina and Blair for all your efforts and professional advice we received at each stage of the journey to renting out our flat. We are extremely grateful for all ... Read Full Review

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Great service from Rsk team ...

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5 Star Review
UserName

Priyesh

By : 'Hardeep'
Services : Letting( As a Owner )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : W3

26 Feb 2020
People found this helpful0

Great service from Rsk team in Acton who were extremely professional when securing a tenant for my property. I was very specific with my requirements and Priyesh adhered to what I was looking for. His experience and professionalism really helped put my mind to ease and he helped secure good tenants ... Read Full Review

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Appalling ...

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1 Star Review

By : 'Lisa'
Services : Letting( As a Tenant )
Rent PCM : £2050
Would you recommend ? : No
Postcode : W3

1 Oct 2019
People found this helpful0

Appalling service all round. I took over from someone else on a joint tenancy and had to transfer them deposit (which I do not think is right as there is no receipt for my payment and shouldn't be transferring my deposit to an individual rather than a company). When moving in I had an issue... Read Full Review

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Really appreciate all of ...

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5 Star Review
UserName

Angelina

By : 'Susan'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : W3

9 Sept 2019
People found this helpful0

Really appreciate all of Angelina's efforts, and the rest of the team, at RSK Acton in getting just the right tenants for my flat and being extremely helpful and pleasant to deal with. I shall use them again for sure. ... Read Full Review

Comments (0)
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Professionals and ...

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5 Star Review
UserName

Priyesh

UserName

Mrika

By : 'Anderson'
Services : Letting( As a Tenant )
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : W3

4 Sept 2019
People found this helpful0

We recently moved to Acton. RSK agents team were very professional and much more attentive than my previous one. Everything went well and we strongly recommend RSK on... Read Full Review

Comments (0)
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Excellent & Honest ...

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5 Star Review
UserName

Priyesh

By : 'Nick'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W3

29 Jan 2019
People found this helpful0

My current Tenants Contract with another Estate Agent is expiring in a months time & I called Robert Smith & Kempson & I was invited to see them the next day to put my Flat on the Market .Priyesh was an excellent member off Staff with a positive attitude despite we are having a Brexit... Read Full Review


Comments on Agent Fees

very good agent's fees off 9% monthly

Comments (0)
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Fabulous ...

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5 Star Review
UserName

Blair

By : 'Gigi'
Services : Letting( As a Tenant )
Rent PCM : £2800
Would you recommend ? : Yes
Postcode : W5

29 Nov 2018
People found this helpful0

I met Blair after speaking to him over the phone. He listened to my requirements and was polite and courteous at all times. We met over the weekend to view the property and he was interested and went out of his way to get as much information on the area for us which I really appreciated. A lovely,... Read Full Review


Comments on Agent Fees

good

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Mrika was always helpful and ...

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5 Star Review
UserName

Mrika

By : 'Renata'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : W3

3 Dec 2017
People found this helpful0

Mrika was always helpful and has been always available to resolve any arising issues. We are very happy with the service we've been receiving from the agency, particularly from Mrika. Thank you for... Read Full Review

Comments (1)
Was this helpful?:

By : Asma

14 Feb 2018

Dear Renata, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you...

Priyesh is very helpful, I ...

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5 Star Review
UserName

Priyesh

By : 'Abdullah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W3

22 Nov 2017
People found this helpful0

Priyesh is very helpful, I highly recomend to dral with him in regards of searching of rent properties. He is really professional and guide me and my colleques to the best properities and try to help and advice everybody. He is one of the best agent I have deal... Read Full Review


Comments on Agent Fees

They are fine and resonable.

Comments (1)
Was this helpful?:

By : Asma

14 Feb 2018

Dear Abdullah, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9/24/2021, 9:25:04 AM by allAgents

Awards won by Robertson Smith & Kempson, London W3 6LY

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Robertson Smith & Kempson
Branch-Acton,London,W3