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The UK's Largest Customer Review Website for the Property Industry

1/5, 6 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
25% sales fee satisfaction
25% letting fee satisfaction

Sophie
By : 'Maria'
Services :
Would you recommend ? : No
Postcode : SW15
Not recommendable. D&G will overestimate your property to get your custom, once you have signed the Agreement, communication is very poor. They don't answer telephone calls, and reply to emails occasionally. They give you the impression they don't know anything about your property, they have even got the address for my flat wrong. Eventually a rental agreement was signed and D&G got the deposit and the moneys for the rental of my flat, and the following week they say the applicant had withdrawn, and it was no compensation for me whatsoever. I wasted 3 months with them and went to expenses to attend the requests of the applicant that signed the Letting Agreement and then decided not to proceed. D&G did nothing. I never been to a worst Estate Agent in London. Keep away from them.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 25% | £0 | £0 |
| Lettings | 0% | 25% | £2,500 | £4,700 |
Douglas & Gordon
41 Paradise Walk, London, Greater London
SW3 4JL
020 7225 1225
By : 'SZ'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : No
Postcode : SW10
We were renting a flat and stayed on it for over 5 years. I found in general this agency and at least in particular some of the personnel at the New King's Road inefficient, unprofessional and unethical. In short, they will always find excuses to push responsibility instead of looking... Read Full Review
By : Douglas & Gordon Estate Agents Chelsea
7 Jun 2021Dear Saul, we are very sorry to hear this. Rest assured we will look into this situation. Please can you email contact@dng.co.uk with your name and contact details, so we can follow up with you. In...

By : 'Maria'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SW15
Not recommendable. D&G will overestimate your property to get your custom, once you have signed the Agreement, communication is very poor. They don't answer telephone calls, and reply to emails occasionally. They give you the impression they don't know anything about your property,... Read Full Review
By : 'Francesca'
Services : Letting( As a Tenant )
Rent PCM : £4700
Would you recommend ? : No
Postcode : SW3
keep your fingers aways from these people mafia clan under covered and protected by a corrupt system destroying U.K. never seen such a scammers everything they do is illegal they can even kill you while asleep...and I mean in reality never trust those people ps the good people... Read Full Review
By : Jox
16 Dec 2020Hi, I have read your comment and I have had the same experience. They presented 4 fake invoices in order to do a claim in our deposit. I could double checked that the invoices had been counterfeited...
By : 'Nightmear.'
Services : Letting( As a Tenant )
Rent PCM : £3500
Would you recommend ? : No
Postcode : SW3
This is the worst Managing agent I have ever dealt with. we were paying over 800 per week for a 2 bed flat, after heavy rain in Jan we had very bad water damage in the property, continuous efforts to get the damage repaired fell on deaf ears - ( it was black and mouldy all over the wall_.. ... Read Full Review
if the agent had been fair and honest & also repaired the property in a reasonible timeframe and agreed to not increase the rent when the property did not warrent an increase, and also spoke politely and not been constantly argumentative, then we would have been alot happier.
By : 'caroline'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SW3
I bought a small studio apartment in Chelsea via D and G. On each of the 2 viewings the agent was very casual and uninterested, once leaving us standing in the lobby of the flat which we were viewing to take a phone call which lasted 5 minutes. When she returned there was no apology. Exchange was... Read Full Review
I would have preferred a friendlier more human approach.
By : 'sticky'
Services : Letting( As a Tenant )
Would you recommend ? : No
... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 5/21/2024, 9:32:21 AM by allAgents