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Chelsea, London SW3

1/5, 6 Reviews
0% Recommended

0% sales valuation accuracy

0% letting valuation accuracy

25% sales fee satisfaction

25% letting fee satisfaction

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Selling, buying, renting or letting a property has always been a big decision. This will never change, but at D&G, we are constantly finding new and better ways to get the result you want. Our Chelsea estate agents are the best in the business - recruited and trained exclusively in-house, with the work ethic, imag
ination and attitude to deliver exceptional results. Chelsea is a desirable area of London for buyers looking for family homes and city apartments. Whether you’re looking for a terraced town house or a river facing flat in SW3, our team can help.
"Not recommendable. D&G..."

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1 Star Review
UserName

Sophie

By : 'Maria'
Services :
Would you recommend ? : No
Postcode : SW15

20 Oct 2020
People found this helpful1

Not recommendable. D&G will overestimate your property to get your custom, once you have signed the Agreement, communication is very poor. They don't answer telephone calls, and reply to emails occasionally. They give you the impression they don't know anything about your property, they have even got the address for my flat wrong. Eventually a rental agreement was signed and D&G got the deposit and the moneys for the rental of my flat, and the following week they say the applicant had withdrawn, and it was no compensation for me whatsoever. I wasted 3 months with them and went to expenses to attend the requests of the applicant that signed the Letting Agreement and then decided not to proceed. D&G did nothing. I never been to a worst Estate Agent in London. Keep away from them.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0%25%£0£0
Lettings0%25%£2,500£4,700
Areas covered
  • SW6
Address

Douglas & Gordon
41 Paradise WalkLondon, Greater London
SW3 4JL
020 7225 1225

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Douglas & Gordon Branches (View All 22)
We were renting a flat and ...

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1 Star Review

By : 'SZ'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : No
Postcode : SW10

6 Dec 2021
People found this helpful1

We were renting a flat and stayed on it for over 5 years. I found in general this agency and at least in particular some of the personnel at the New King's Road inefficient, unprofessional and unethical. In short, they will always find excuses to push responsibility instead of looking... Read Full Review

Comments (1)Was this helpful?:

By : Douglas & Gordon Estate Agents Chelsea

7 Jun 2021

Dear Saul, we are very sorry to hear this. Rest assured we will look into this situation. Please can you email contact@dng.co.uk with your name and contact details, so we can follow up with you. In...

Not recommendable. D&G ...

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1 Star Review
UserName

By : 'Maria'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SW15

20 Oct 2020
People found this helpful1

Not recommendable. D&G will overestimate your property to get your custom, once you have signed the Agreement, communication is very poor. They don't answer telephone calls, and reply to emails occasionally. They give you the impression they don't know anything about your property,... Read Full Review

Comments (0)Was this helpful?:
keep your fingers aways from ...

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1 Star Review

By : 'Francesca'
Services : Letting( As a Tenant )
Rent PCM : £4700
Would you recommend ? : No
Postcode : SW3

25 Sept 2020
People found this helpful1

keep your fingers aways from these people mafia clan under covered and protected by a corrupt system destroying U.K. never seen such a scammers everything they do is illegal they can even kill you while asleep...and I mean in reality never trust those people ps the good people... Read Full Review

Comments (1)Was this helpful?:

By : Jox

16 Dec 2020

Hi, I have read your comment and I have had the same experience. They presented 4 fake invoices in order to do a claim in our deposit. I could double checked that the invoices had been counterfeited...

This is the worst Managing ...

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1 Star Review

By : 'Nightmear.'
Services : Letting( As a Tenant )
Rent PCM : £3500
Would you recommend ? : No
Postcode : SW3

21 Sept 2014
People found this helpful2

This is the worst Managing agent I have ever dealt with. we were paying over 800 per week for a 2 bed flat, after heavy rain in Jan we had very bad water damage in the property, continuous efforts to get the damage repaired fell on deaf ears - ( it was black and mouldy all over the wall_.. ... Read Full Review


What agent could do to change your mind?

if the agent had been fair and honest & also repaired the property in a reasonible timeframe and agreed to not increase the rent when the property did not warrent an increase, and also spoke politely and not been constantly argumentative, then we would have been alot happier.

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I bought a small studio ...

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1 Star Review

By : 'caroline'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SW3

7 Oct 2013
People found this helpful5

I bought a small studio apartment in Chelsea via D and G. On each of the 2 viewings the agent was very casual and uninterested, once leaving us standing in the lobby of the flat which we were viewing to take a phone call which lasted 5 minutes. When she returned there was no apology. Exchange was... Read Full Review


What agent could do to change your mind?

I would have preferred a friendlier more human approach.

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...

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1 Star Review

By : 'sticky'
Services : Letting( As a Tenant )
Would you recommend ? : No

17 Nov 2009
People found this helpful0
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5/21/2024, 9:32:21 AM by allAgents

Awards won by Douglas & Gordon, London SW3 4JL