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The UK's Largest Customer Review Website for the Property Industry

4.6/5, 70 Reviews
89% Recommended
86% sales valuation accuracy
45% letting valuation accuracy
61% sales fee satisfaction
61% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86.00% | 61% | £400,000 | £2,500,000 |
| Lettings | 45% | 61% | £475 | £4,800 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 3 | 16 | 18 | 12 | 1 | 4 | 2 | 1 | 10 |
Douglas & Gordon
24 Replingham Road, London, Greater London
SW18 5LR
020 8874 8822

By : 'Karen'
Branch : Kensington Branch, 172 Kensington Church Street
Services : Sales (As a Vendor)
Sold price : £450000
Would you recommend ? : Yes
Postcode : NW10
I was so pleased to find Shash Stephen - once the property was sensibly priced it was sold quickly but the ensuing sales process was torturous… Shash was on the the entire time and her knowledge and determination resulted in successful sale in the end. I have no hesitation in recommending her ... Read Full Review

By : 'Kiv'
Branch : Balham Branch, 81 Nightingale Lane
Services : 21
Would you recommend ? : Yes
Postcode : SE25
I found Leon Miller to be very Friendly, Helpful, Professional and Competent, I felt Leon answer all my questions fairly and honestly, with no hidden surprises. He went above and beyond to be accessible for ... Read Full Review
By : Douglas & Gordon Estate Agents Balham
30 May 2022Hi Kiv, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Leon, and look forward to working with you in the future! Best wishes from ...
By : 'SZ'
Branch : Chelsea, 41 Paradise Walk
Services : Letting (As a Tenant)
Rent PCM : £2500
Would you recommend ? : No
Postcode : SW10
We were renting a flat and stayed on it for over 5 years. I found in general this agency and at least in particular some of the personnel at the New King's Road inefficient, unprofessional and unethical. In short, they will always find excuses to push responsibility instead of looking ... Read Full Review
By : Douglas & Gordon Estate Agents Chelsea
7 Jun 2021Dear Saul, we are very sorry to hear this. Rest assured we will look into this situation. Please can you email contact@dng.co.uk with your name and contact details, so we can follow up with you. In...
By : 'Paul'
Branch : Hammersmith & Shepherd's Bush Branch, 118-120 Glenthorne Road
Services : Letting (As a Owner)
Rent PCM : £4800
Would you recommend ? : Yes
Postcode : W6
I run 11 blocks of flats in Ravenscourt Park, a small part of a major central London portfolio that is owned by Residential Land. Orla at D and G and her team have been excellent in their hard work, market presence and the quality of their tenants. Many deals have been done and I am sure there ... Read Full Review
By : Douglas & Gordon Estate Agents Hammersmith & Sheph
23 Aug 2021Hi Paul, a big thank you for taking the time to leave this 5-star review. We're so pleased to hear how great it's been working with Orla, and that she went above and beyond to help you get the best...
By : 'Imogen'
Branch : Southfields & Earlsfield Branch, 24 Replingham Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW11
Very professional and friendly service. Was impressed by the houses and the agents. Will definitely use again and recommend to ... Read Full Review
By : Douglas & Gordon Estate Agents Southfields & Earls
5 Jul 2021Hi Imogen, thanks for this terrific review! We really appreciate your recommendation. Best wishes from the Douglas & Gordon team in...

By : 'Ian'
Branch : Fulham Branch, 656 Fulham Road
Services : Sales (As a Buyer)
Sold price : £650000
Would you recommend ? : Yes
Postcode : SW6
We were looking for a 2 bed flat in the fulham and parsons green area. Our sales criteria was 2 equal sized bedrooms, large kitchen area and outside space. Our initial contact with Douglas & Gordon was with Micky Singh who off his own initiative showed us a property which was just out of ... Read Full Review
By : Douglas & Gordon Estate Agents Fulham
5 Jul 2021Hi Ian, a huge thank you for writing this review! We love hearing feedback like this, and we really are so pleased to hear about your great experience working with Micky & Tom. Best wishes from the...

By : 'Nick'
Branch : Clapham, 30 Abbeville Road
Services : Sales (As a Buyer)
Sold price : £525000
Would you recommend ? : Yes
Postcode : SW12
I have recently been engaged with buying my first property. My point of contact at D&G was Aimee who from inception of the process has made the entire experience stress free, efficient and a pleasure to deal with. Her level of professionalism and positive attitude is something we should all ... Read Full Review
By : Douglas & Gordon Estate Agents Clapham
14 Jun 2021Hi Nick, thank you so much for leaving this review. We're so happy to hear you enjoyed working with Aimee, and a massive congratulations on buying your first home! Best wishes from the Douglas &...
By : 'De'
Branch : Kensington Branch, 172 Kensington Church Street
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : No
Postcode : W8
Elizabeth the senior negotiator, stay clear from this negotiator, she is not transparent or professional ... she will tell you it’s all fine, assure you that your tenancy agreement is on its way then drop you like a hat at the very last minute, in the meantime she doesn’t care ... Read Full Review

By : 'kasimw777'
Branch : Head Office, 67-68 Warwick Square
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : EC1
Awful company. Lazy, unprofessional. Would recommend no-one deals with this incompetent group of people. Avoid like the plague - genuinely. The company do not care about you, only their bottom line. Remember ... Read Full Review

By : 'Kristina'
Branch : London, 55-57 Sloane Avenue
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW3
I can only speak from my own experience and say that Katie from the Douglas and Gordon Chelsea office has been extremely helpful and supportive in my search of a property. She is kind, diligent and professional, and I will not hesitate to recommend you to reach out to her. If I could give more than ... Read Full Review

By : 'Maria'
Branch : Chelsea, 41 Paradise Walk
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : SW15
Not recommendable. D&G will overestimate your property to get your custom, once you have signed the Agreement, communication is very poor. They don't answer telephone calls, and reply to emails occasionally. They give you the impression they don't know anything about your property, ... Read Full Review
By : 'Francesca'
Branch : Chelsea, 41 Paradise Walk
Services : Letting (As a Tenant)
Rent PCM : £4700
Would you recommend ? : No
Postcode : SW3
keep your fingers aways from these people mafia clan under covered and protected by a corrupt system destroying U.K. never seen such a scammers everything they do is illegal they can even kill you while asleep...and I mean in reality never trust those people ps the good people ... Read Full Review
By : Jox
16 Dec 2020Hi, I have read your comment and I have had the same experience. They presented 4 fake invoices in order to do a claim in our deposit. I could double checked that the invoices had been counterfeited...
By : 'Tina'
Branch : London, 25-27 Harrington Road
Services : Sales (As a Vendor)
Sold price : £475000
Would you recommend ? : Yes
Postcode : SW3
The agent who sold our property in the South Kensington branch was professional and efficient and I would recommend ... Read Full Review
By : Douglas & Gordon Estate Agents South Kensington
14 Jun 2021Hi Tina, a big thank you for writing this review. We really appreciate your recommendation. Best wishes from the Douglas & Gordon team in South...

By : 'Camille'
Branch : Hammersmith & Shepherd's Bush Branch, 118-120 Glenthorne Road
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : W6
Renata is very kind. She knows analyse our needs and suggest appropriate viewings . She knows her job and try to find the best for us. She is very smiling and ... Read Full Review
By : Douglas & Gordon Estate Agents Hammersmith & Sheph
14 Jun 2021Hi Camille, thanks for writing this review. We're delighted to hear how happy you are with the service you've received from Renata. Best wishes from the Douglas & Gordon team in Hammersmith &...

By : 'Magali'
Branch : Hammersmith & Shepherd's Bush Branch, 118-120 Glenthorne Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W6
We had Renata helping us with our flat search and process of securing it, she was kind, helpful and got back to us quickly if we needed any questions answering! Thank you for helping us get the flat we ... Read Full Review
By : Douglas & Gordon Estate Agents Hammersmith & Sheph
14 Jun 2021Hi Magali, thanks for writing this review. We're thrilled to hear you enjoyed working with Renata and the team. Best wishes from the Douglas & Gordon team in Hammersmith & Shepherd's...
By : 'Fred'
Branch : Fulham Branch, 656 Fulham Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SW15
Incompetent beyond belief, that you like and idiot, hound you and ignore you...worse than terrible. Ended up having to do their job for them whilst they drank champs on their mini convertible! Only thing more incompetent is homeppl their referencing slash tax avoidance company... still waiting to ... Read Full Review
By : Douglas & Gordon Estate Agents Fulham
30 Aug 2021Hi Fred, we are very sorry to hear this. Rest assured we will be following up and looking into what happened. Please email your contact details to contact@dng.co.uk so we can follow up with you...
By : 'Charles'
Branch : Clapham, 30 Abbeville Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SW12
Poor management of both Tenant and Landlord. Extremely unprofessional and incompetent team! Would highly recommend not using this agency if you want a deal to be done. Time Kills ... Read Full Review


By : 'J'
Branch : Balham Branch, 81 Nightingale Lane
Services : Sales (As a Vendor)
Sold price : £400000
Would you recommend ? : Yes
Postcode : SW12
Georgia Elliott and Oliver Mason of the Balham branch of Douglas and Gordon handled both a sale and a purchase for me. Relentlessly upbeat and supportive with a great local knowledge of the market and ability to predict timescales for offers; they had prospective buyers ticking over in their minds ... Read Full Review

By : 'CR'
Branch : East Putney Branch, Upper Richmond Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SW11
Hattie & Thom were very helpful, professional and efficient , allowing us to achieve a good sales price for the ... Read Full Review

By : 'Ryan'
Branch : Clapham, 30 Abbeville Road
Services : Letting (As a Tenant)
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SW4
I have been renting through D&G for the last year, during my property search I was assisted by Gemma she took time to understand our needs and showed us a good selection of properties and was always on hand to help with anything we needed or questions we had. During the tenancy D&G have ... Read Full Review
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Last updated at 5/31/2021, 7:00:54 AM by allAgents