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The UK's Largest Customer Review Website for the Property Industry

2.7/5, 7 Reviews
43% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
40% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £525,000 | £765,000 |
| Lettings | 100% | 40% | £1,650 | £2,000 |
Douglas & Gordon
30 Abbeville Road, London, London
SW4 9NG
020 8675 4400





By : 'Nick'
Services : Sales( As a Buyer )
Sold price : £525000
Would you recommend ? : Yes
Postcode : SW12
I have recently been engaged with buying my first property. My point of contact at D&G was Aimee who from inception of the process has made the entire experience stress free, efficient and a pleasure to deal with. Her level of professionalism and positive attitude is something we should all ... Read Full Review
By : Douglas & Gordon Estate Agents Clapham
14 Jun 2021Hi Nick, thank you so much for leaving this review. We're so happy to hear you enjoyed working with Aimee, and a massive congratulations on buying your first home! Best wishes from the Douglas &...
By : 'Charles'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SW12
Poor management of both Tenant and Landlord. Extremely unprofessional and incompetent team! Would highly recommend not using this agency if you want a deal to be done. Time Kills... Read Full Review

By : 'Ryan'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SW4
I have been renting through D&G for the last year, during my property search I was assisted by Gemma she took time to understand our needs and showed us a good selection of properties and was always on hand to help with anything we needed or questions we had. During the tenancy D&G have... Read Full Review
By : 'DouglasGordonLies'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : SW49
We experienced a number of issues at our property, no money back or apologies from the landlord or agent. They held our deposit as ransom because we owed monies which they forgot to mention, lots of hidden fees and overall a terrible... Read Full Review
Bad - very experience and their fees are hidden.
By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW6
Every single issue that occurred it was always the tenants fault and never fell on the responsibility of the land lord or the agent. They're so pathetic and embarrassing. I'm glad I haven't got long left before I'm out of the contract. Avoid like the... Read Full Review
Agent has way too many fees. I’m amazed they’re even allowed to do this.
By : Douglas & Gordon Estate Agents Clapham
30 Aug 2021Hi James, we are very sorry to hear this. Rest assured we will be following up and looking into what happened. Please email your contact details to contact@dng.co.uk so we can follow up with you...

By : 'Simon'
Services : Sales( As a Vendor )
Sold price : £765000
Would you recommend ? : Yes
Postcode : SW4
I found D&G sales staff to be very professional and knowledgeable. I think they price realistically and keep you informed. Would recommend them over... Read Full Review
Fair once negotiated
By : 'VLW'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW12
Worst letting agency ever. When we moved in very argumentative over contract, even when asking to insert standard clauses such as break periods etc. Sent us series of misinformation about the chargeable rent and move in date and would not back down even when we showed written evidence of their... Read Full Review
Ridiculously high for an aggressive and inflexible service.
Ridiculously high for an aggressive and inflexible service.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 6/1/2021, 2:47:06 AM by allAgents