My Bad Experience as a Landlord I am leaving a review both the York and Leeds office as both of these offices have been dealing with my properties. Linley and Simpson: 1. Did not renew a tenancy when asked, so we now have a tenant on a rolling one month contract instead of a fixed term contract ... Read Full Review

I have just handed the keys in for my rented flat of two years.For the first time in 20 years of renting I have been advised that I have to pay for a clean & paint in order to get my deposit back.The flat -3 Kensington House,York had damp & rats which I complained about but the... Read Full Review

Absolutely disgusted..me and my partner turned up to view a property we both have health conditions..me myself type 1 with low immune system...we got there to find out that they had booked another party to view at the same time even though we had explained our situation to Linley and Simpson.. so... Read Full Review

Not at all accommodating to my ageing, sight impaired mum who is trying to rent a retirement flat through them. Pressure sales and a quietly increasing rent between negotiation and time to sign it. Saying they will send paper copies then not doing so. We wondered how come such a lovely flat has... Read Full Review

My partner and I went to a view a property that was being shown my Jack Drewitt. He was lovely from start to finish, we got a bit lost and Jack came to find us which we felt was going above and beyond. Whilst in the viewing, Jack was able to answer any and all questions that we had and even gave us ... Read Full Review

Very inflexible. I was calling to request some details for an apartment to rent. It is difficult for me to book a viewing in person, so I asked if a video would be possible. I would have most likely gone ahead with the booking anyway. They were unable to provide one. I can hardly see the reason... Read Full Review

Had mould issues in our flat that were clearly a problem with the flat itself and not anything to do with who was living there. The flat clearly had the problems before we even moved in as you could see where they had tried to "fix the issue by doing nothing but paint over it. So when the... Read Full Review

Excellent customer care, and prompt service. Always got back to me quickly and property sold with first viewing. Would... Read Full Review

The flat was unclean on arrival, and despite specifically requesting a thorough clean of the bathroom, and a clear verbal promise that anything that could not be cleaned would be fixed, we arrived to a tap so corroded it was unsafe to use, unclean shower screens, and a badly corroded and dirty... Read Full Review

Until very recently we have been very satisfied with Linley and Simpson and have been long term clients as landlords. However recently they have been ramping up additional selling of income protection insurance etc. They are doing in the name of the Corona situation. It's very heavy... Read Full Review

My partner and I rent our flat in York and during our renewal process the staff at Linley and Simpson have been fantastic in helping us through the process during the difficulty or the Covid-19 lockdown. The renewal agent Emma has been brilliant in keeping us informed and updated with the renewal ... Read Full Review

I have recently rented a property in York using Linley and Simpson and I have to say that the service and professionalism I received was second to none. As we all know, moving house is a particularly stressful time. So when the member of staff (Jo Hibbert) who was dealing with this with myself, I... Read Full Review

me and my partner wanted to rent a property through Linley and Simpson, and one of the agent’s attitude was very unprofessional, and totally uncaring. Even if we accepted all the terms asked by the landlord, had a higher annual income than required for the referencing, and were ready to... Read Full Review

me and my partner wanted to rent a property through Linley and Simpson, and one of the agent's attitude was very unprofessional, and totally uncaring. Even if we accepted all the terms asked by the landlord, had a higher annual income than required for the referencing, and were ready to move... Read Full Review

I bought 38 Balfour Street and Tom Helsby was helping me out. I had a few things that I needed help with before we completed and Tom was very helpful and his communication was quick. House is great and as described in the brochure. Thank... Read Full Review

Two tenants on a 12 month rental contract. One tenant was leaving to be replaced immediately with a friend. Linley & Simpson refused to handle any deposit transactions and instructed us to agree upon the state of the apartment between ourselves, and the new tenant to pay the leaving tenant... Read Full Review

I can say thi is one of the best state agency in York. I rent the first property with this agency 4 years ago, their services are always amazing, they are always willing to help every thing we asked and one special thing is the deposit had been returned very fast and reasonable. All staff are... Read Full Review

Extremely poor service. They never reply to emails (Cal & Mel) and withhold monies owed back. Currently having to take legal action to get my money back. If your a landlord I wouldn't trust them with any of your properties. They never carried out an inspection on the property I let from... Read Full Review

Whilst the staff at Linley and Simpson are generally friendly people who try to be helpful, our experience with this letting agency has not been a good one. To name a few of our grievances: - It takes an age to get a response to any of our emails, we are still waiting in January for repairs which ... Read Full Review

Linley and Simpson were fantastic agents for us.. Adam Lowman and the team were professional and attentive throughout the whole process of the sale.. I have never felt the need to reveiw any service before but Linley and Simpson went the extra mile and deserve recognition for this!.. A big thankyou ... Read Full Review