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The UK's Largest Customer Review Website for the Property Industry

1.2/5, 5 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
By : 'Kyle'
Services :
Would you recommend ? : No
Postcode : LS2
Terrible service. Every instance of bringing up faults on the property is met with hostility, and being told that the contractor they pay (we pay) to maintain the site is 'useful' despite the fact we've had to make multiple complaints about the site being left in a state of disrepair, magnetic gates being left unpowered for weeks at a time etc. Apparently he's useful because it's not in his job description to get our meter readings, but he does anyway.... Hunters have now taken to not responding when asked difficult questions, either altogether or just responding to the parts of emails they feel comfortable replying to. I've asked that my complaints are forwarded to the director, only to have no reply or excuses made for the contractor (and still no confirmation that the complaints are forwarded). The manager responsible for our property is rude, lacks knowledge about the property, and defensively hostile to any complaints about the shoddy workmanship she procures. She seems to believe it is fine that we need to request every few months the contractor carries out his duties regularly, and seemingly forgets every previous instance until we forward on emails she has responded to herself.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £475 | £1,300 |
Hunters Property Group
15 Park Place, Leeds, West Yorkshire
LS1 2SJ
01132 445 111
By : 'Kyle'
Services : Property Management
Would you recommend ? : No
Postcode : LS2
Terrible service. Every instance of bringing up faults on the property is met with hostility, and being told that the contractor they pay (we pay) to maintain the site is 'useful' despite the fact we've had to make multiple complaints about the site being left in a state of... Read Full Review
By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS1
Moved into the flat to find multiple problems, which they claimed would be fixed when I viewed but now said they had "no record of". Advice: Take a video of the viewing and record all claims made! They are refusing to accept amendments to the inventory. Critical problems are... Read Full Review
By : 'Greg'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : N16
Jay showed us the flat and he is very good at selling places to you the problems occur once you move in. No one picks up the phone, no maintenance carried out by Hunters who were managing it. When we left we had to fight hard to get our deposit as they made up lies on the deposit form. The flat... Read Full Review
Just liars
By : 'Never'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : ST6
Well handing over money to Hunters is a breeze, very efficient and trouble free. However when you move in and realise a repair carried out following leak in a bathroom above your property has been carried so poorly that you can still see the water marks under fresh paint and a flush 240v ceiling... Read Full Review
Even Dick Turpin wore a mask
By : 'SW19'
Services : Letting( As a Tenant )
Would you recommend ? : No
Terrible!! This is the third agency I have used in as many years and by far the worst. They were all the nicest people in the world until we actually moved in at which point that all stopped. We sited multiple problems on the inventory, some of them significant, i.e. a broken washing machine,... Read Full Review
Never, see the above review.
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