By : 'legalunicorn' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : M4
7 Mar 2016
People found this helpful5
We signed a six month tenancy agreement for an apartment via a letting agent (who shall remain nameless). On the day that we moved in we were sent an email from said letting agent, informing us that the apartment was also up for sale via Hunters estate agents in Manchester and that a viewing was to ... Read Full Review
Services : Letting( As a Tenant )Date: 7th Mar 2016
We signed a six month tenancy agreement for an apartment via a letting agent (who shall remain nameless). On the day that we moved in we were sent an email from said letting agent, informing us that the apartment was also up for sale via Hunters estate agents in Manchester and that a viewing was to take place in two days' time. Obviously this was pretty concerning for us, and rather confusing to say the least. To cut a long story short, the whole experience with Hunters was an absolute and utter nightmare. Viewing after viewing took place (we had requests every week while we were there), with groups of up to six potential buyers traipsing through our very tiny apartment at any one time. We were shown no courtesy or respect. The final straw was when we were in the process of moving out - we cut the tenancy short and moved out in month two, much to our financial detriment, as we could not take any more (not only viewings-wise, but there were many, many problems with the letting agent and the apartment in general) - and Hunters took it upon themselves to let themselves into the apartment without giving us notice or seeking our permission. I had just cleaned the apartment in readiness to hand it back to the letting agent later that week, but Hunters and their group of potential buyers walked dirt and chewing gum into the carpet, rearranged all of the blinds (badly), left sticky finger prints on all of the cupboard doors, neglected to lock the balcony door, left a light on in the landing/stairwell for almost 24 hours (electricity that we had to pay for), and evidently smoked a cigarette (the apartment reeked of stale cigarette smoke when we opened the front door the following day - which had never happened before, not least because neither myself nor my partner smoke). If you call them they are never available, and they never return your calls. Emails go unanswered, or you are given a one line email equivalent of a brush-off. I put in a complaint to their complaints department on 15th February 2016 and unsurprisingly I am yet to receive a formal acknowledgement or a response, and I do not hold out much hope for one ever materialising.
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1 Star Review
By : 'zyao' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : MULT
7 Jun 2013
People found this helpful1
I met up with the agent and she was friendly enough, showed me around the properties. 2 of the properties were within one apartment block; The Wentwood and were going for similar prices ~130k. Unfortunately was a fair amount of information she didn't know when I asked, stuff such as how much the... Read Full Review
What agent could do to change your mind?
Not been so ridiculous in how they handle customers.
Services : Sales( Prospective Vendor/Buyer )Date: 7th Jun 2013
I met up with the agent and she was friendly enough, showed me around the properties. 2 of the properties were within one apartment block; The Wentwood and were going for similar prices ~130k. Unfortunately was a fair amount of information she didn't know when I asked, stuff such as how much the property had been rented for previously the service charge on the apartments, etc. To her credit she said she'd find out these bits of information and get back to me. 3-4 days passed and I got nothing, so I emailed to remind her of the pending details I was due to recieve. My email was sent on the 28th of may and I got a response back on the 31st, so another 3 days had passed before I got a response - keeping in mind these were all work days. The delay wasn't the issue though, the issue was when she got back to me she told me one of the properties within the Wentwood had now been sold.... on top of this she had only emailed me answers to some of my questions DESPITE me having refreshed her memory by including the questions in my follow-up email.
So I draft another email up and send it, saying it was dissappointing that the property had been sold as I was in fact interested in making an offer on that particular property. I ask for the missing details of the remaining properties, including the size and return of the property that had been sold. I did this purely because I wanted to compare against the remaining property that was still available in The Wentwood.
The response I got:
The only available apartment is 27 in that development
Regards,
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4 Star Review
By : 'Mr.' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : M3
13 Feb 2013
People found this helpful4
helpful from the start in poor marketing conditions. Regular contact through e mails and phone and useful feedbacks fro visits. Seemed to be cohesive team . I had confidence with them so did not change agents despite the property being with them for 1... Read Full Review
Mr. brockenbaker said about Hunters Property Group
Services : Sales( As a Vendor )Date: 13th Feb 2013
helpful from the start in poor marketing conditions. Regular contact through e mails and phone and useful feedbacks fro visits. Seemed to be cohesive team . I had confidence with them so did not change agents despite the property being with them for 1 year.
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